Vendor Manager Job Vacancies in Surat

Job Description - Customer ManagerCompany: Broad Air Conditioning India Pvt. Ltd.Position: Customer Manager - HVAC Chillers & VAMLocation: Surat, GujaratIndustry: HVAC / Air Conditioning / Chillers / VAMDepartment: Sales & Customer ManagementExperience: 2-5 years in HVAC, preferably Chillers and VAMEmployment Type: Full-timeAbout the RoleBroad Air Conditioning India Pvt. Ltd. is looking for an experienced Customer Manager to manage and develop business relationships with customers, consultants, contractors, OEMs and channel partners in the Surat and South Gujarat market.The ideal candidate should have strong technical and commercial knowledge of HVAC systems, chillers and VAM (Vapor Absorption Machines) and proven experience in handling industrial, commercial and institutional customers.Key ResponsibilitiesDevelop and maintain strong relationships with existing and prospective customers.Generate new business opportunities for chillers, VAM and HVAC solutions across Surat and surrounding markets.Identify upcoming projects in industries such as pharmaceuticals, chemicals, textiles, hospitals, hotels, commercial buildings and manufacturing.Meet customers, consultants, MEP consultants, EPC contractors and project decision-makers regularly.Understand customer requirements and recommend appropriate HVAC/chiller/VAM solutions.Prepare and coordinate technical and commercial proposals with the engineering and application teams.Manage the complete sales cycle from enquiry generation to negotiation, order booking and execution handover.Follow up on quotations, technical submittals, commercial negotiations and purchase orders.Develop relationships with consultants and ensure company products are specified in relevant projects.Monitor competitor activities, market trends, pricing and new project opportunities.Coordinate with service, application, project and internal sales teams to ensure customer satisfaction.Handle customer complaints and coordinate internally for timely resolution.Maintain accurate sales pipeline, enquiry status, forecast and customer records.Achieve assigned sales, revenue and customer-development targets.Conduct regular market visits and prepare reports on business opportunities and customer activities.Required Technical KnowledgeThe candidate should have a good understanding of:Chilled water HVAC systemsAir-cooled and water-cooled chillersVAM / Vapor Absorption ChillersCooling towers and associated HVAC equipmentHVAC system design fundamentalsHeat load and basic equipment selection conceptsEnergy-efficient HVAC solutionsIndustrial and commercial air-conditioning applicationsHVAC project execution and commissioning basicsDesired Candidate ProfileBachelor's/Diploma degree in Mechanical Engineering, HVAC, Refrigeration & Air Conditioning or a related field.3-6 years of relevant experience in HVAC sales/customer management.Experience specifically with chillers, VAM or large HVAC systems will be strongly preferred.Existing relationships with consultants, contractors, end users and industrial customers in Surat/South Gujarat will be an advantage.Strong communication, negotiation and presentation skills.Good commercial understanding and ability to manage sales negotiations.Willingness to travel extensively within Surat and surrounding industrial areas.Ability to work independently and coordinate effectively with cross-functional teams.Strong customer relationship management and business-development skills.Key Performance Indicators (KPIs)Sales and order-booking achievementNew customer acquisitionChiller/VAM project pipeline developmentConsultant and contractor engagementConversion of enquiries into ordersCustomer retention and repeat businessCollection/payment follow-up supportMarket coverage and customer visitsAccuracy of sales forecastingTarget Customer SegmentsThe candidate will primarily develop business across:Pharmaceutical and chemical industriesTextile and manufacturing industriesHospitals and healthcare facilitiesHotels and hospitalityCommercial buildingsData centres and critical cooling applicationsIndustrial plantsEPC contractorsMEP/HVAC consultantsReal-estate and infrastructure projectsInstitutional customersCompensationSalary: Competitive and commensurate with experience and industry standards.The position may include performance-based incentives linked to sales and business-development targets.Ideal CandidateAn ideal candidate is a customer-focused HVAC professional with strong chiller/VAM sales experience, an established network in the Surat/South Gujarat market, and the ability to convert technical requirements into commercial business opportunities.

Full job descriptionA Purchasing Head is responsible for developing and executing purchasing strategies, tracking metrics, negotiating deals, and managing vendors. They collaborate with stakeholders, forecast market trends, and ensure clear requirements documentation. Their role involves analyzing costs, mitigating risks, and determining optimal delivery quantities and timings.Roles and Responsibilities1. Develops a purchasing strategy.2. Reviews and processes purchase orders.3. Manages other members of the purchasing team.4. Maintains records of goods ordered and received.5. Negotiates prices and contracts with suppliers.6. Builds and maintains relationships with vendors.7. Selects prospective vendors and negotiates contracts.8. Evaluates vendors based on quality, timeliness, and price.9. Schedules deliveries and ensures timely fulfillment of orders.10. Researches and evaluates vendors to compare pricing and services.11. Coordinates with fellow managers to monitor inventory and determine supply needs.12. Ensures quality of procured items and addresses problems when they arise.13. Keeps up with trends in procurement.14. Travels to vendor locations.15. Stays current with purchasing technology trends and oversees purchase and implementation, as necessary.Desired Candidate Profile1. Excellent organizational skills.2. Effective communication skills.3. Negotiation skills.4. Research and analytical skills.5. Interpersonal skills.6. Attention to detail.7. Familiarity with sourcing and vendor management8. Solid judgement along with decision making skillsExperience:1. Minimum 12+ Year Proven working experience as Purchasing Manager2. Working experience of vendor management software3. Strong leadership capabilities

Improve the current purchasing system to improve vendor relationships and reduce the cost of doing business. Propose improvements to the current purchasing system that will improve vendor relationships and lower the cost of doing businessTarget base projectThe manager is responsible for vendor development, generation, and project operational criteria.100% The manager will be solely responsible for the project transaction's completion.Take the lead in creating profitable ways to manage obsolete and slow- moving stock to help offset lossesManage the companys day-to-day purchasing activities and ensure that all purchasing agents are meeting their personal performance standardsAssist in developing more effective invoicing and collecting process