Ticketing Executive Job Vacancies in Dibrugarh

We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass

We are looking for 839 Airport Ticketing Executive Posts in Vijayawada, Hyderabad, Tirupati, Guntur, Rajahmundry, Kurnool, Puducherry, Dibrugarh, Gaya, Buxar, with deep knowledge in Air Ticketing, Air Ticketing Reservation, Air Hostess, Airlines Cabin Crew, Airline Customer Service, Airlines Executive, Airport Staff, Ground Staff Executive, Airport Ground Staff, Airline Ground Staff, Ground Handling Staff, Airport Ticketing and Required Educational Qualification is : Higher Secondary

As a Ticket Support Executive, you will be responsible for providing excellent customer support and handling ticket inquiries effectively. This role is crucial for ensuring customers receive timely assistance and satisfactory resolutions to their issues.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming support requests via tickets, ensuring that each one is acknowledged and addressed promptly.- Troubleshoot Issues: Identify and diagnose problems reported by customers, providing step-by-step solutions to resolve their issues efficiently.- Maintain Accurate Records: Document all customer interactions and resolutions in our ticketing system to track issues and solutions for future reference.- Follow Up with Customers: After resolving a ticket, you will reach out to customers to ensure their issues are fully resolved and they are satisfied with the service provided.- Collaborate with Team Members: Work closely with other support team members to share knowledge and resolve complex issues that may require team effort.Required Skills and Expectations:Candidates should possess strong communication skills, as you will be interacting with customers directly. A basic understanding of troubleshooting methods is essential. Attention to detail is important, as you will need to maintain accurate logs and follow up on unresolved issues. Being a team player is critical, as collaboration with colleagues will aid in resolving more challenging tickets. An ability to work in a fast-paced environment and adapt to changing requirements is also expected. A positive attitude and a willingness to learn will greatly benefit your growth in this role.