Ticketing Agent Job Vacancies in Samastipur

SHARE YOUR RESUME 9007706142As an Air Ticketing Associate, you will handle ticket bookings for flights, assisting customers with their travel needs in a professional manner. This full-time position is based in Samastipur, Bihar, and is suitable for candidates with minimal experience.Key Responsibilities:1. Ticket Booking and Management: You will be responsible for booking airline tickets for customers, ensuring accurate travel details and timely reservations.2. Customer Assistance: Provide excellent customer service by addressing queries, resolving issues related to ticketing, and guiding customers through the booking process.3. Ticket Modification and Cancellations: Handle changes or cancellations of ticket bookings based on customer requests while adhering to airline policies.4. Record Keeping: Maintain accurate records of ticket sales and customer interactions to ensure smooth operations and follow up on any pending issues.5. Staying Updated: Keep informed about airline schedules, routes, and policies to offer the best options to customers.Required Skills and Expectations:Candidates must have completed at least the 10th grade. Strong communication skills are essential to interact effectively with customers and team members. A basic understanding of computer operations is necessary to manage bookings accurately. We value attention to detail and a proactive attitude toward problem-solving. A willingness to learn and grow in the travel industry is crucial for success in this role.

SHARE YOUR RESUME 9007706142We are seeking an Air Ticketing Executive to join our team in Samastipur, Bihar. This role is suitable for freshers or individuals with up to one year of experience. The ideal candidate will assist customers in booking airline tickets and providing excellent service.Key responsibilities include:1. Booking and Ticketing: Handle customer inquiries efficiently, booking air tickets based on travel requirements and ensuring all reservations are processed accurately.2. Customer Service: Provide support to clients by addressing their questions, resolving issues related to bookings, and guiding them through the ticketing process.3. Documentation: Prepare and maintain all necessary documentation related to ticket bookings, cancellations, and refunds, ensuring compliance with airline policies and regulations.4. Coordination: Work closely with various airlines and travel agencies to stay updated on routes, fares, and promotional deals, allowing for informed booking options for customers.5. Payment Processing: Assist in processing payments and issuing tickets, ensuring customers receive confirmation and necessary travel information promptly.Candidates should possess strong communication skills and attention to detail. A basic understanding of ticketing systems and procedures is essential. A willingness to learn and adapt in a fast-paced environment is important. The ability to work under pressure and handle multiple tasks while maintaining a positive attitude is crucial to success in this role.