37

Telephone Handling Fresher Jobs in Delhi NCR

filter
  • Location
  • Experience
  • Role
  • Functional Area
  • Qualification
  • Employer Type
  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Female
  • Laxmi Nagar Delhi
Office Work Front Office Computer Skills Telephone Handling Customer Communication
We are looking for a friendly and organized Front Office Receptionist to join our team in Laxmi Nagar. In this role, you will be the first point of contact for our visitors, providing a warm welcome and assisting with various administrative tasks.Key Responsibilities:- Greet Visitors: Welcome guests with a friendly smile and assist them in finding the right person or department.- Manage Incoming Calls: Answer phone calls promptly, helping with inquiries or redirecting calls to the appropriate team members.- Maintain Reception Area: Keep the front office tidy and organized, ensuring it is welcoming for visitors.- Schedule Appointments: Help manage the appointment calendar, ensuring all meetings and bookings are properly arranged.- Handle Correspondence: Assist with outgoing mail and packages, including sorting and distributing incoming messages.- Assist with Administrative Tasks: Support various office tasks, such as filing, data entry, and maintaining office supplies.Required Skills and Expectations:- Candidates should hold at least a 12th-grade pass certificate.- Previous experience in a front office role is a plus, but not mandatory; freshers are welcome to apply.- Strong communication skills are essential to interact effectively with visitors and staff.- Must be proficient in basic computer skills and familiar with office software.- A friendly and professional demeanor is important, along with the ability to multitask and work under pressure.
View all details
  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Najafgarh Delhi
Customer Support Telephone Handling Customer Relationship Customer Service Good Communication Skills
We are looking for a dedicated and enthusiastic Customer Support Executive to join our team in Najafgarh. This role is crucial in providing excellent customer service and ensuring customer satisfaction. Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, providing answers and solutions to their questions and concerns.- Resolve Issues: Identify customer problems and resolve them quickly, keeping the customer informed throughout the process.- Maintain Customer Records: Update and maintain customer information in our system to ensure accurate records and follow-up.- Provide Product Knowledge: Share detailed information about our products and services, assisting customers in making informed decisions.- Follow Up with Customers: After resolving their issues, reach out to customers to ensure their satisfaction and gather feedback for improvement.- Collaborate with Team Members: Work closely with your peers and other departments to share insights and enhance overall customer experience.Required Skills and Expectations:- Candidates must be female and have completed at least the 12th grade.- Strong communication skills are essential, with the ability to speak clearly and effectively with customers.- Basic computer skills, including familiarity with MS Office and customer relationship management (CRM) software, are required.- A friendly and patient demeanor is expected, as you will be interacting with diverse customers.- Previous experience in customer support is a plus, but not mandatory; all freshers are welcome to apply.- Candidates should exhibit a strong desire to help others and a dedication to providing exceptional service.
View all details
  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • GTB Nagar Delhi
Data Management Telephone Handling Coordination Skills Convincing Power Written Communication Receptionist Activities
We are seeking a dedicated Front Office Executive who will be the first point of contact for our clients and visitors. This full-time role is based in GTB Nagar, Delhi, and is suitable for candidates with 0 to 1 year of experience. Education up to 10th grade is required.Key Responsibilities:1. Greeting Visitors: Welcome clients and guests as they arrive, ensuring they feel comfortable and attended to during their visit.2. Managing Phone Calls: Answer incoming calls promptly and direct them to the appropriate department or person, providing clear and helpful information.3. Scheduling Appointments: Organize and manage appointments, ensuring that schedules are efficient and updated regularly to avoid conflicts.4. Maintaining Front Office: Keep the front office area neat and organized, ensuring that all necessary supplies are stocked and ready for use.5. Handling Mail and Deliveries: Sort and distribute incoming mail and packages, and prepare outgoing mail to ensure timely dispatch.Required Skills and Expectations:Candidates should possess excellent communication skills to engage effectively with clients and team members. A friendly and professional demeanor is essential, as is the ability to handle multiple tasks simultaneously while maintaining a calm attitude. Basic computer skills are important for managing calls and appointments. Reliability and good organizational skills are crucial, as this role supports the smooth operation of our front office environment.
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive to join our team in Gurgaon. This role is ideal for individuals with 0-2 years of experience who are eager to start their career in customer service. The primary responsibility is to assist customers with their inquiries and resolve any issues they may face. You will communicate with customers through phone, email, or in-person, ensuring they receive exceptional service.Key responsibilities include addressing customer inquiries and concerns, which involves listening carefully and providing accurate information. You will also process orders and returns efficiently, ensuring customers experience a smooth transaction. Additionally, you will maintain records of customer interactions, helping to track and manage issues effectively. Collaborating with other teams will be essential to ensure all customer needs are met.Candidates should have a strong command of spoken and written English, as clear communication is crucial in this role. Patience and empathy are important interpersonal skills that will help you understand and resolve customer issues. A good understanding of basic computer skills is necessary for managing inquiries and maintaining records. We expect candidates to be punctual, reliable, and eager to learn. You should be adaptable and able to work in a fast-paced environment, demonstrating a positive attitude towards customer service. Overall, this position offers an excellent opportunity for motivated individuals to kickstart their career in a dynamic setting.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Noida Sector 127
Call Handling Teamwork Telephone Etiquette Phone Banking
We are looking for a dedicated Phone Banking Officer to join our team in Noida Sector 127. In this role, you will assist customers with their banking needs through phone communication, ensuring excellent service and support.Key Responsibilities:1. Customer Support: Handle inbound and outbound calls from customers, providing information on banking services, account inquiries, and resolving issues efficiently.2. Account Management: Assist customers with account-related processes such as balance inquiries, fund transfers, and updates to personal information while maintaining confidentiality.3. Problem Resolution: Identify customer concerns and provide appropriate solutions, ensuring a high standard of service and customer satisfaction throughout the call.4. Documentation: Maintain accurate records of customer interactions and transactions in our system, ensuring all data is up-to-date and compliant with company policies.5. Team Collaboration: Work closely with other team members and departments to ensure seamless service delivery and to escalate complex issues when necessary.To be successful in this role, you should have excellent communication and interpersonal skills, possess a problem-solving attitude, and exhibit a strong commitment to customer service. A graduate degree is required, and candidates with 0-1 year of experience in customer service or banking will be preferred. You must be comfortable working from our office environment and be willing to adapt to a fast-paced work setting.
View all details
  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Hudson Lane Delhi
Receptionist Activities Computer Skills Telephone Handling Front Desk Customer Relationship Customer Communication Office Work
Key Responsibilities:1. Clear verbal and written communication; ability to greet visitors warmly and handle calls professionally.2. Creating positive first impressions, resolving minor complaints, and ensuring guest satisfaction.3. Knowledge of Microsoft Office Suite, email systems, multi-line phone systems, and scheduling software.4. Managing calls, visitors, and administrative tasks simultaneously without errors.5. Maintaining records, booking appointments, and coordinating internal communication.6. Staying calm under pressure, adapting to changing situations, and handling sensitive information discreetly.
View all details
  • Fresher
  • 2.3 Lac/Yr
  • Female
  • Janakpuri Delhi
Receptionist Activities Telephone Handling Customer Communication
We are looking for a friendly and organized Office Receptionist in Janakpuri, Delhi. This role is ideal for freshers who have completed their 12th grade. You will be the first point of contact for visitors and callers, creating a warm and welcoming environment.Key responsibilities include greeting visitors and directing them appropriately, answering phone calls and providing information, and managing appointment schedules. You will also be responsible for handling incoming and outgoing mail, maintaining cleanliness in the reception area, and assisting with administrative tasks as needed.The ideal candidate should possess strong communication skills, both verbal and written, to effectively interact with clients and staff. You must be detail-oriented, able to manage multiple tasks efficiently, and demonstrate good organizational skills. A polite and professional demeanor is essential, as you will represent the company to our visitors and callers. Basic computer skills are also required to manage phone systems and databases.As a receptionist, you are expected to have a positive attitude and a willingness to learn. Punctuality and reliability are important in maintaining a functional office environment. Your role will be crucial in creating an inviting atmosphere in the office and ensuring smooth day-to-day operations. If you are a proactive individual who enjoys working in a team and engaging with people, we encourage you to apply.
View all details

Customer Support Executive (Fresher)

Signature Business Solutions

  • 0 - 3 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Escalation Escalation Management Escalation Support Outbound Calls Technical Sales Technical Process Medical Billing Executive International Business Network Team Lead BPO Operations BPO Sales Business Process Outsourcing Upsellling
Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.
View all details
  • 0 - 4 yrs
  • 2.3 Lac/Yr
  • Female
  • Gurgaon Sector 82
Receptionist Customer Relationship Communication Front Office Executive English MS Excel Telephone Receptionist Telephone Handling
Roles:Acts as the first point of contact for visitors, clients, and callersRepresents the organization with a professional and friendly attitudeSupports daily front-office operationsEnsures smooth communication flow within the organizationResponsibilities:Greet visitors and guide them to the appropriate person or departmentAnswer incoming phone calls and direct them accuratelyHandle inquiries politely and provide correct informationManage appointment scheduling and meeting arrangementsMaintain visitor logs and issue visitor passes when requiredKeep the reception area clean, organized, and welcomingTake care for inventory and manage itMaintain basic records, files, and office documentsAssist with administrative tasks such as data entry and photocopyingCoordinate with security and other departments when neededKey Skills Required:Good communication and interpersonal skillsBasic computer knowledge (MS Word, Excel, email)Professional appearance and behaviorTime management and multitasking abilitiesCustomer service skills
View all details
  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Female
  • Defence Colony Delhi
MS Excel Mails Good Communication Skills Customer Relationship Telephone Handling
We are looking for a Female Front Office Receptionist to join our team in Defence Colony, Delhi. As a Front Office Receptionist, you will be responsible for welcoming guests, answering phone calls, handling inquiries, and providing general administrative support.Key Responsibilities:- Greet and welcome guests with a professional and friendly demeanor.- Answer and transfer phone calls to the appropriate departments.- Manage incoming and outgoing mail and packages.- Maintain a clean and organized reception area.- Assist with administrative tasks as needed.Required Skills and Expectations:- High school diploma or equivalent (12th Pass).- Excellent communication and interpersonal skills.- Proficient in Microsoft Office Suite (Word, Excel, Outlook).- Ability to multitask and prioritize tasks effectively.- Professional appearance and demeanor.- Previous experience in a similar role is a plus but not required.
View all details
  • Fresher
  • 2.5 Lac/Yr
  • Gurgaon Sector 21
Communication Skills Customer Relationship BPO Voice Inbound Calls Customer Support Domestic BPO International BPO Voice Process Telephone Handling
A Customer Service Executive role for international and domestic process . Must have excellent English communication skills.
View all details
  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 40
Customer Relationship Customer Service Cold Calling BPO Voice Hindi BPO Inbound Calls Customer Support Customer Care Good Communication Skills Telephone Handling Domestic BPO Customer Handling
Customer Support ExecutiveLocation: Plot 5, Block O, South City I, Sector 40, Gurugram, Haryana 122003Job Type: Full-TimeExperience: Fresher up to 6 monthsQualification: Graduation (Mandatory)Job Description:We are looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and maintaining a high level of customer satisfaction. This role also requires coordination with banks regarding payment-related concerns.Key Responsibilities:Handle customer queries through calls, emails, or chat in a professional and timely manner.Understand customer issues and provide appropriate solutions to resolve them.Actively coordinate with banks for payment updates, verifications, and dispute resolutions.Maintain accurate records of customer interactions and follow-up actions.Tackle difficult or urgent situations with patience, problem-solving skills, and a calm approach.Collaborate with internal teams to ensure smooth handling of customer concerns.Ensure a positive customer experience with every interaction.Requirements:Graduation is mandatory (any stream).Strong verbal and written communication skills.Ability to stay calm under pressure and manage multiple tasks efficiently.Good interpersonal and coordination skills.A fresher or candidate with up to 6 months of relevant experience will be considered a right fit.Basic knowledge of banking/payment processes will be an added advantage.What We Offer:Friendly and supportive work environmentOn-the-job trainingOpportunity to grow within the organization
View all details
  • Fresher
  • Indirapuram Ghaziabad
Customer Relationship General Administration Convincing Power Office Work Computer Skills Receptionist Activities Customer Communication Telephone Handling
Reception management, Customer handling, calling, billings, basic computer knowledge
View all details
  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Delhi
Telephone Handling Front Office Executive
Front Office Executive Should manage tele calls
View all details
  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Chat Support Good Communication Skills
Location: Gurugram (Sec-30)Department: Customer Support Finance & InvestmentRole Type: Full-timeSalary: As per industry standardsExperience: Minimum 6 months (Mandatory)Education: Graduate / Undergraduate can apply---Role OverviewWe are hiring a Financial Analyst / Equity & Crypto Trading Specialist with strong knowledge of cryptocurrency, equity markets, ETFs, mutual funds, wealth management, trade settlements, corporate actions, and taxation.The role involves market analysis, trade processing, settlement operations, taxation support, and handling corporate actions while ensuring compliance with regulatory guidelines. ---Key Responsibilities1. Wealth ManagementConduct analysis on equities, ETFs, crypto & mutual funds.Monitor market trends, dividends & corporate actions.Prepare investment research reports.Support wealth management and advisory activities.2. Trade Operations & SettlementsExecute and monitor equity, ETF & crypto trades.Handle T+1/T+2 settlement cycles.Reconcile trades, positions & funds; close mismatches.Coordinate with brokers, custodians & exchanges.Maintain records for audits & compliance.3. TaxationManage GST, TDS/TCS, and Income Tax filings.Prepare tax reconciliations & computations.Support statutory & internal audits.Handle TRACES (Form 16/16A) & tax notices.4. Asset ServicingProcess dividends, bonuses, rights, mergers & redemptions.Validate corporate action announcements & record dates.Reconcile payouts & maintain MIS.5. Corporate ActionsProcess events like splits, buybacks, mergers, rights issues.Reconcile benefits & entitlements.Ensure accurate payout posting & maintain audit documentation.6. Trading Infrastructure SupportMonitor OMS/EMS platforms & connectivity.Troubleshoot FIX/API & latency issues.Perform daily system health checks.Support upgrades, UAT & incident reporting.---Required SkillsStrong knowledge of stocks, ETFs, crypto & mutual funds.Experience in trade settlements & corporate actions.Familiarity with NISM certifications.Good Excel & financial modelling skills.Understanding of equity & crypto taxation.Strong communication & analytical skills.
View all details
  • 0 - 1 yrs
  • Vasant Kunj Delhi
Receptionist Activities Customer Relationship Telephone Handling Front Office Computer Skills Front Desk Office Work
We are Urgently Looking for Office Receptionist
View all details
  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Noida Sector 135
Customer Relationship Receptionist Activities Customer Communication Office Work Computer Skills Front Office Front Desk Convincing Power General Administration Telephone Handling
Core responsibilitiesVisitor management: Greet visitors in a professional and courteous manner, manage check-ins, and direct them to the appropriate person or department.Communication: Answer, screen, and forward incoming phone calls, and respond to inquiries via phone, email, and in person.Scheduling: Manage and coordinate appointments, meetings, and conference room bookings.Administrative tasks: Handle incoming and outgoing mail and deliveries, file documents, perform data entry, and assist with general administrative duties.Front desk maintenance: Keep the reception area clean, organized, and presentable at all times.Office support: Assist with ordering office supplies and coordinate with other departments as needed.
View all details
Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
View all details
  • Fresher
  • 1.3 Lac/Yr
  • Female
  • Greater Noida West
Good Communication Skills Client Coordinator Customer Relationship Receptionist Activities Telephone Handling Customer Communication
Were Growing at Shravya Interiors! Looking for a Receptionist with great communication & presentation skills.If you love interacting with people and creating a positive first impression this role is for you!
View all details
  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Dwarka Sector 23 Delhi
Receptionist Activities Telephone Handling Customer Relationship General Administration
Front Desk Receptionist
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. Customer Interaction: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. Problem Resolution: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. Product Information: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. Record Keeping: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.
View all details
  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Tally Customer Handling Policy Servicing Bank Reconciliation Cash Handling Cashier Activities Cash Collection Money Transfer Counter Sales Excel Report Preparation Petty Cash Management Fund Transfer Data Management Problem Solving Microsoft Office Customer Service Receptionist Activities Interpersonal Skills Telephone Handling Convincing Power Administrative Skills Coordination Skills Written Communication Front Desk Office Work Presentable Basic Computer Skills
As a Front Office Executive in Delhi, you will be the first point of contact for our clients and visitors, ensuring a warm welcome and a professional atmosphere. This role is ideal for individuals with up to 2 years of experience and a minimum of a 12th-grade education.Key Responsibilities:1. Greeting Guests: You will warmly welcome guests and visitors, providing them with a positive first impression of the company. Your friendly demeanor will help create a welcoming environment.2. Managing Calls: You will answer phone calls efficiently, directing them to the appropriate departments, taking messages when necessary, and ensuring smooth communication.3. Handling Correspondence: You will be responsible for managing incoming and outgoing mail and emails, ensuring all correspondence is organized and responded to in a timely manner.4. Administrative Support: You will assist with various administrative tasks such as filing, data entry, and maintaining office supplies to ensure the front office runs smoothly.5. Scheduling Appointments: You will coordinate appointments and meetings, ensuring all participants are informed and prepared.Required Skills and Expectations:Candidates should possess excellent communication skills in English and Hindi, both verbal and written. Good organizational skills and attention to detail are essential, as is the ability to multitask effectively in a fast-paced environment. A professional appearance and demeanor are crucial, along with a proactive attitude towards problem-solving. Being a team player and adapting to office dynamics will contribute greatly to success in this role.
View all details
View More Jobs