Telephone Handling Job Vacancies in Delhi NCR

Receptionist / Front Office ExecutiveJob Location: Sector 14, Gurugram, HaryanaExperience Required: 1 + YearsJob Type: Full-Time Work from OfficeJob SummarySBS Healthcare is looking for a professional, well-presented, and customer-oriented Receptionist / Front Office Executive to manage front desk operations, attend visitors, handle incoming calls, and provide administrative support. The ideal candidate should have excellent communication skills, a polite personality, and the ability to manage daily office activities efficiently.Key ResponsibilitiesGreet and welcome visitors, clients, and guests professionally.Handle incoming phone calls, emails, and general enquiries.Direct visitors and calls to the appropriate departments or employees.Maintain visitor records, appointment schedules, and reception registers.Coordinate meetings and manage appointments.Handle incoming and outgoing correspondence and courier services.Maintain front desk records, files, and other administrative documents.Assist with day-to-day office administration and coordination.Ensure the reception area remains clean, organized, and professional.Provide timely assistance to visitors and ensure smooth front office operations.Required SkillsExcellent verbal communication and interpersonal skills.Good knowledge of MS Office, email, and basic computer operations.Strong organizational and time-management skills.Professional appearance and a courteous attitude.Ability to multitask and handle visitors and calls efficiently.Good telephone etiquette and problem-solving skills.Eligibility CriteriaGraduate in any discipline preferred.1+ years of relevant experience as a Receptionist, Front Office Executive, or Admin Executive.Immediate joiners or candidates with a short notice period may be preferred.Interested candidates can share their updated resumes for consideration.If you interested, So plz share me your CV.

Job SummaryWe are looking for an experienced Customer Support Executive to handle assigned customer support activities and client processes for organizations in the banking and NBFC sector.Key ResponsibilitiesHandle assigned customer support and service-related activities.Understand customer/service requirements and provide appropriate assistance as per defined processes.Communicate professionally through assigned communication channels.Maintain accurate customer records and documentation.Follow client-specific SOPs, processes and quality standards.Coordinate with internal teams for timely resolution of issues.Escalate complex or unresolved matters to the Team Leader.Maintain confidentiality of customer and business information.Achieve assigned productivity, quality and service targets.Requirements0-2 years of experience in customer support/customer service.Experience in banking, NBFC, BPO, financial services or related industries will be preferred.Good verbal and written communication skills.Strong customer-handling and problem-solving abilities.Basic knowledge of MS Office and computer applications.Ability to work in a target-driven environment.Key Skills: Customer Support Banking/NBFC Customer Handling Communication Problem Solving MS OfficeWork Location: In person

We are seeking a diligent and organized Office Receptionist to join our team in Delhi. This role is ideal for a recent graduate or someone with up to five years of experience in a professional setting. As the first point of contact for our clients and visitors, you will play a crucial role in creating a welcoming atmosphere. Your main responsibilities will include greeting guests and clients, answering phone calls, and managing inquiries efficiently. You will also handle administrative tasks such as scheduling appointments, maintaining office supplies, and keeping the reception area tidy and presentable. The ideal candidate must have excellent communication skills and a friendly demeanor. You should be proficient in handling phone systems and basic office software. Attention to detail is essential, as you will help ensure all visitors feel valued and informed. Additionally, you are expected to work collaboratively with other team members to support overall office operations.A positive attitude, professionalism, and the ability to multi-task effectively are critical attributes for success in this position. We encourage female candidates who are eager to grow in a dynamic office environment to apply. Your role will not only involve direct client interaction but also contribute to the smooth functioning of the office, making you an integral part of our team.

We are looking for a dedicated Front Desk Receptionist to manage our front office. This role is essential for providing excellent customer service and ensuring smooth operations at our office in Noida. The ideal candidate should have 2 to 6 years of experience and must be female.Key Responsibilities:- Greeting Visitors: Welcome and assist all guests and clients with a warm and friendly demeanor to create a positive first impression.- Managing Phone Calls: Handle incoming and outgoing calls promptly and professionally, directing them to appropriate staff as necessary.- Scheduling Appointments: Organize and maintain an efficient appointment schedule for staff, ensuring that all meetings are arranged smoothly.- Maintaining Records: Keep accurate records of visitors and manage documentation within the reception area, ensuring confidentiality and security of information.- Supporting Administrative Tasks: Assist with various administrative duties as needed, contributing to the overall efficiency of the office.Required Skills and Expectations:The ideal candidate must have completed their 12th standard and possess excellent communication skills. A cheerful and professional attitude is necessary, along with strong organizational skills to manage multiple tasks effectively. Proficiency in basic computer skills is also important to handle office software and maintain records. Attention to detail and the ability to work well under pressure are essential qualities for success in this role.

We are looking for a friendly and organized Front Office Receptionist to join our team in Laxmi Nagar. In this role, you will be the first point of contact for our visitors, providing a warm welcome and assisting with various administrative tasks.Key Responsibilities:- Greet Visitors: Welcome guests with a friendly smile and assist them in finding the right person or department.- Manage Incoming Calls: Answer phone calls promptly, helping with inquiries or redirecting calls to the appropriate team members.- Maintain Reception Area: Keep the front office tidy and organized, ensuring it is welcoming for visitors.- Schedule Appointments: Help manage the appointment calendar, ensuring all meetings and bookings are properly arranged.- Handle Correspondence: Assist with outgoing mail and packages, including sorting and distributing incoming messages.- Assist with Administrative Tasks: Support various office tasks, such as filing, data entry, and maintaining office supplies.Required Skills and Expectations:- Candidates should hold at least a 12th-grade pass certificate.- Previous experience in a front office role is a plus, but not mandatory; freshers are welcome to apply.- Strong communication skills are essential to interact effectively with visitors and staff.- Must be proficient in basic computer skills and familiar with office software.- A friendly and professional demeanor is important, along with the ability to multitask and work under pressure.

As a Customer Support Executive, you will play a vital role in providing excellent service to our customers. Your main duties will include:- Responding to Customer Inquiries: You will handle incoming calls, emails, and chat messages from customers seeking assistance, ensuring timely and accurate responses.- Resolving Issues: You will listen to customer concerns, identify problems, and offer appropriate solutions, demonstrating empathy and professionalism throughout the process.- Maintaining Records: You will document customer interactions and solutions provided in our database, ensuring that all information is updated for future reference.- Collaborating with Teams: You will work closely with other departments, such as sales and technical support, to ensure customer needs are met and issues are escalated promptly when necessary.- Providing Product Knowledge: You will educate customers about our products and services, helping them understand features and benefits and ensuring they can make informed decisions.To succeed in this role, you should possess strong communication skills and the ability to work effectively in a team. A positive attitude and a passion for helping others are essential. You should be detail-oriented and capable of multitasking in a fast-paced environment. A minimum educational qualification of 12th grade is required, and no prior experience is necessary, making this an excellent opportunity for fresh candidates. Being a female candidate is preferred for this position.

We are looking for a dedicated and enthusiastic Customer Support Executive to join our team in Najafgarh. This role is crucial in providing excellent customer service and ensuring customer satisfaction. Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, providing answers and solutions to their questions and concerns.- Resolve Issues: Identify customer problems and resolve them quickly, keeping the customer informed throughout the process.- Maintain Customer Records: Update and maintain customer information in our system to ensure accurate records and follow-up.- Provide Product Knowledge: Share detailed information about our products and services, assisting customers in making informed decisions.- Follow Up with Customers: After resolving their issues, reach out to customers to ensure their satisfaction and gather feedback for improvement.- Collaborate with Team Members: Work closely with your peers and other departments to share insights and enhance overall customer experience.Required Skills and Expectations:- Candidates must be female and have completed at least the 12th grade.- Strong communication skills are essential, with the ability to speak clearly and effectively with customers.- Basic computer skills, including familiarity with MS Office and customer relationship management (CRM) software, are required.- A friendly and patient demeanor is expected, as you will be interacting with diverse customers.- Previous experience in customer support is a plus, but not mandatory; all freshers are welcome to apply.- Candidates should exhibit a strong desire to help others and a dedication to providing exceptional service.

Greet and welcome visitors in a professional mannerAnswer, screen, and forward incoming callsManage appointment scheduling and calendarsMaintain visitor records and front desk logsHandle client inquiries and provide accurate informationCoordinate with internal teams for smooth operationsManage emails, couriers, and deliveriesMaintain cleanliness and organization of the reception area

We are looking for a dedicated Phone Banking Officer to join our team in Noida Sector 127. In this role, you will assist customers with their banking needs through phone communication, ensuring excellent service and support.Key Responsibilities:1. Customer Support: Handle inbound and outbound calls from customers, providing information on banking services, account inquiries, and resolving issues efficiently.2. Account Management: Assist customers with account-related processes such as balance inquiries, fund transfers, and updates to personal information while maintaining confidentiality.3. Problem Resolution: Identify customer concerns and provide appropriate solutions, ensuring a high standard of service and customer satisfaction throughout the call.4. Documentation: Maintain accurate records of customer interactions and transactions in our system, ensuring all data is up-to-date and compliant with company policies.5. Team Collaboration: Work closely with other team members and departments to ensure seamless service delivery and to escalate complex issues when necessary.To be successful in this role, you should have excellent communication and interpersonal skills, possess a problem-solving attitude, and exhibit a strong commitment to customer service. A graduate degree is required, and candidates with 0-1 year of experience in customer service or banking will be preferred. You must be comfortable working from our office environment and be willing to adapt to a fast-paced work setting.

Key Responsibilities:1. Clear verbal and written communication; ability to greet visitors warmly and handle calls professionally.2. Creating positive first impressions, resolving minor complaints, and ensuring guest satisfaction.3. Knowledge of Microsoft Office Suite, email systems, multi-line phone systems, and scheduling software.4. Managing calls, visitors, and administrative tasks simultaneously without errors.5. Maintaining records, booking appointments, and coordinating internal communication.6. Staying calm under pressure, adapting to changing situations, and handling sensitive information discreetly.

Urgently require experienced Front Office Manager / Receptionist at Paharganj Hotel -* Front Office Manager / Receptionist - Female for Day Shift & Male for Night Shift* Experience - 2 years as Receptionist

ob SummaryWe are looking for a smart, enthusiastic, and customer-focused Front Office Executive cum Telecaller to join our real estate team. The candidate will be responsible for handling front desk operations, attending customer inquiries, managing incoming and outgoing calls, and coordinating with the sales team to generate and follow up on leads.Key ResponsibilitiesWelcome and assist visitors and clients at the office.Manage incoming calls and direct them to the appropriate departments.Make outbound calls to prospective customers and follow up on inquiries.Generate and qualify leads from marketing campaigns and databases.Schedule site visits and appointments for the sales team.Maintain customer records and update CRM/Excel databases.Handle customer queries and provide information about projects and properties.Coordinate with sales executives regarding lead status and customer feedback.Maintain reception area and ensure smooth front office operations.Prepare daily call reports and visitor records.

Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

We are looking for a friendly and organized Office Receptionist in Janakpuri, Delhi. This role is ideal for freshers who have completed their 12th grade. You will be the first point of contact for visitors and callers, creating a warm and welcoming environment.Key responsibilities include greeting visitors and directing them appropriately, answering phone calls and providing information, and managing appointment schedules. You will also be responsible for handling incoming and outgoing mail, maintaining cleanliness in the reception area, and assisting with administrative tasks as needed.The ideal candidate should possess strong communication skills, both verbal and written, to effectively interact with clients and staff. You must be detail-oriented, able to manage multiple tasks efficiently, and demonstrate good organizational skills. A polite and professional demeanor is essential, as you will represent the company to our visitors and callers. Basic computer skills are also required to manage phone systems and databases.As a receptionist, you are expected to have a positive attitude and a willingness to learn. Punctuality and reliability are important in maintaining a functional office environment. Your role will be crucial in creating an inviting atmosphere in the office and ensuring smooth day-to-day operations. If you are a proactive individual who enjoys working in a team and engaging with people, we encourage you to apply.

We need a receptionist in Karol Bagh.Professional receptionist should possess excellent communication skills, a welcoming demeanor, and strong multitasking abilities. They need proficiency in office management software, problem-solving skills, and a high level of organization to efficiently handle inquiries, manage schedules, and represent the company positively.Key Requirements at a Glance:Experience: Previous experience in a recognized corporate firm.

We are looking for a friendly and organized Office Receptionist to join our team in Ramprastha, Ghaziabad. The ideal candidate will serve as the first point of contact for visitors and phone calls, ensuring a warm and welcoming environment.Key Responsibilities:1. Greet Visitors: Welcome and check-in guests, providing them with the necessary guidance and information about our services or personnel.2. Manage Phone Calls: Answer incoming calls promptly and direct them to the appropriate staff or department while providing general information when needed.3. Maintain Office Supplies: Monitor and manage the supply inventory, ensuring that basic office supplies are always available and reordered in a timely manner.4. Schedule Appointments: Assist in coordinating schedules and appointments for staff members, keeping the calendar updated to avoid conflicts.5. Administrative Support: Provide basic administrative support, including filing documents, handling mail, and preparing simple reports as requested by colleagues.Required Skills and Expectations:Candidates should have at least 1 year of experience in a receptionist or administrative role. A minimum educational qualification of 12th pass is necessary. Strong communication and interpersonal skills are essential, as the role requires interaction with various individuals. Proficiency in using office equipment and basic computer software is expected. A professional appearance and a positive attitude are key to succeeding in this role.REQUIRE