Array ( [0] => telephone-handling [1] => delhi-ncr ) Telephone Handling Jobs in Delhi NCR,Telephone Handling Job Vacancies in Delhi NCR
85

Telephone Handling Job Vacancies in Delhi NCR

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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Microsoft Office Interpersonal Skills Receptionist Activities Customer Service Front Desk Written Communication Convincing Power Telephone Handling
ob SummaryWe are looking for a smart, enthusiastic, and customer-focused Front Office Executive cum Telecaller to join our real estate team. The candidate will be responsible for handling front desk operations, attending customer inquiries, managing incoming and outgoing calls, and coordinating with the sales team to generate and follow up on leads.Key ResponsibilitiesWelcome and assist visitors and clients at the office.Manage incoming calls and direct them to the appropriate departments.Make outbound calls to prospective customers and follow up on inquiries.Generate and qualify leads from marketing campaigns and databases.Schedule site visits and appointments for the sales team.Maintain customer records and update CRM/Excel databases.Handle customer queries and provide information about projects and properties.Coordinate with sales executives regarding lead status and customer feedback.Maintain reception area and ensure smooth front office operations.Prepare daily call reports and visitor records.
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Looking For Customer Support Executive

Indexia Finserve Pvt. Ltd.

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Naraina Delhi
Closing Deals Problem-solving Presentation Skills Sales Followups Financial Products Customer Handling Customer Support Telephone Handling Customer Service Customer Care Customer Relationship Sales Techniques Sales Targets Product Knowledge Financial Analysis Communication Skills Inbound Calls Hindi BPO
Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
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  • 2 - 3 yrs
  • 7.5 Lac/Yr
  • Karol Bagh Delhi
Receptionist Activities Customer Relationship Convincing Power Computer Skills Telephone Handling General Administration Customer Communication Office Work
We need a receptionist in Karol Bagh.Professional receptionist should possess excellent communication skills, a welcoming demeanor, and strong multitasking abilities. They need proficiency in office management software, problem-solving skills, and a high level of organization to efficiently handle inquiries, manage schedules, and represent the company positively.Key Requirements at a Glance:Experience: Previous experience in a recognized corporate firm.
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  • Fresher
  • 2.3 Lac/Yr
  • Female
  • Janakpuri Delhi
Receptionist Activities Telephone Handling Customer Communication
We are looking for a friendly and organized Office Receptionist in Janakpuri, Delhi. This role is ideal for freshers who have completed their 12th grade. You will be the first point of contact for visitors and callers, creating a warm and welcoming environment.Key responsibilities include greeting visitors and directing them appropriately, answering phone calls and providing information, and managing appointment schedules. You will also be responsible for handling incoming and outgoing mail, maintaining cleanliness in the reception area, and assisting with administrative tasks as needed.The ideal candidate should possess strong communication skills, both verbal and written, to effectively interact with clients and staff. You must be detail-oriented, able to manage multiple tasks efficiently, and demonstrate good organizational skills. A polite and professional demeanor is essential, as you will represent the company to our visitors and callers. Basic computer skills are also required to manage phone systems and databases.As a receptionist, you are expected to have a positive attitude and a willingness to learn. Punctuality and reliability are important in maintaining a functional office environment. Your role will be crucial in creating an inviting atmosphere in the office and ensuring smooth day-to-day operations. If you are a proactive individual who enjoys working in a team and engaging with people, we encourage you to apply.
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Opening For Office Receptionist (Only Females)

Sumeet Sharma and Law Associates

  • 1 - 7 yrs
  • 2.0 Lac/Yr
  • Ramprastha Ghaziabad
Receptionist Cum Executive Assistant Telephone Handling Office Work Front Office Front Desk Receptionist Activities
We are looking for a friendly and organized Office Receptionist to join our team in Ramprastha, Ghaziabad. The ideal candidate will serve as the first point of contact for visitors and phone calls, ensuring a warm and welcoming environment.Key Responsibilities:1. **Greet Visitors**: Welcome and check-in guests, providing them with the necessary guidance and information about our services or personnel.2. **Manage Phone Calls**: Answer incoming calls promptly and direct them to the appropriate staff or department while providing general information when needed.3. **Maintain Office Supplies**: Monitor and manage the supply inventory, ensuring that basic office supplies are always available and reordered in a timely manner.4. **Schedule Appointments**: Assist in coordinating schedules and appointments for staff members, keeping the calendar updated to avoid conflicts.5. **Administrative Support**: Provide basic administrative support, including filing documents, handling mail, and preparing simple reports as requested by colleagues.Required Skills and Expectations:Candidates should have at least 1 year of experience in a receptionist or administrative role. A minimum educational qualification of 12th pass is necessary. Strong communication and interpersonal skills are essential, as the role requires interaction with various individuals. Proficiency in using office equipment and basic computer software is expected. A professional appearance and a positive attitude are key to succeeding in this role.REQUIRE
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Ashok Vihar Gurgaon
Good Thoda English Good Personality Good in Sales Welcoming People Data Maintenance On Computers. Front Office Computer Skills Customer Relationship Telephone Handling Receptionist Activities
Handling walking Customers, Sales and convincing, telephone handling, computer work, good communication, good personality..
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Receptionist Cum Telecaller (Female)

Abroadbuzz Global Service LLP

  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Pitampura Delhi
Call Handling Telephone Skills Communication Skills Adaptability
We are looking for Receptionist Cum Telecaller.
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Front Office Executive - Delhi (Female)

Mass Management Services Pvt. Ltd.

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Receptionist Activities Coordination Skills Administrative Skills Customer Service Telephone Handling
Front office and visitor management:Greet and assist visitors in a professional and friendly manner.Answer, screen, and direct incoming phone calls to the appropriate personnel.Operate the switchboard and provide basic information.Manage and maintain a tidy and presentable reception area.Administrative support:Schedule meetings and appointments.Handle incoming and outgoing mail, courier services, and deliveries.Office operations:Support management with various administrative tasks as needed.Handle other duties assigned by the manager. Proven work experience as a receptionist, front office representative, or similar role.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Strong written and verbal communication skills.JOB LOCATION: Vasant Kunj, South Delhi
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Jobs by Popular Location

  • 1 - 6 yrs
  • Vaishali Ghaziabad
Computer Application Microsoft Excel Excel Sheet MS Office Word Medical Billing Basic Computers Receptionist Activities Patient Care Telephone Handling
We are looking for a friendly and organized female Hospital/Orthopedic Centre Receptionist to join our team in Vaishali, Ghaziabad. The ideal candidate should have experience between 1 to 6 years and should have completed at least the 12th grade.As a Hospital Receptionist, you will be the first point of contact for patients and visitors. Your role is essential in creating a welcoming environment and ensuring smooth operations at the front desk.Key Responsibilities:1. **Patient Greeting**: Welcome patients and their families with a warm smile, ensuring they feel comfortable and informed.2. **Appointment Scheduling**: Manage and coordinate patient appointments, making sure the schedule is organized and efficient.3. **Phone Handling**: Answer phone calls professionally, addressing inquiries and directing calls to the appropriate departments.4. **Patient Registration**: Collect and verify patient information, ensuring accuracy for a seamless registration process.5. **Billing Assistance**: Help patients with billing inquiries and provide guidance on payment procedures.6. **Communication**: Liaise with medical staff to relay important messages and keep everyone informed about patient needs.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, be detail-oriented, and have excellent organizational abilities. Proficiency in basic computer skills is necessary. You should be able to work well under pressure, manage multiple tasks, and provide compassionate service to patients and families. Being a team player with a positive attitude will enhance the patient experience significantly. Additionally, punctuality and reliability are essential for this role.
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Customer Support Executive (Fresher)

Signature Business Solutions

  • 0 - 3 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Escalation Escalation Management Escalation Support Outbound Calls Technical Sales Technical Process Medical Billing Executive International Business Network Team Lead BPO Operations BPO Sales Business Process Outsourcing Upsellling
Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.
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  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Raj Nagar Extension Ghaziabad
Good Communication Skills Computer Customer Relationship General Administration Customer Communication Telephone Handling Receptionist Activities Computer Skills Front Desk Office Work
Urgent requirement for Front Office Receptionist at Location-Raj Nagar Extension, Ghaziabad. Salary: 18,000 - 20,000. Graduation is mandatory. Good communication skills and good computer knowledge Immediate joiner Pl contact hr geeta mahant
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  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Delhi
Microsoft Office Customer Service Receptionist Activities Interpersonal Skills Problem Solving Telephone Handling Convincing Power Administrative Skills Written Communication Front Desk Office Work Presentable Basic Computer Skills Coordination Skills Data Management
The Front Office Executive will be responsible for managing the front desk of the office in Delhi, India. Key responsibilities include welcoming guests, managing phone calls and emails, maintaining office supplies, and assisting with administrative tasks. The ideal candidate should have a graduate degree and 1-5 years of experience in a similar role. Excellent communication skills, a professional appearance, and the ability to multi-task are essential for this position. The candidate should be organized, friendly, and capable of handling a variety of tasks efficiently. This is a full-time position that requires the candidate to work from the office location.
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  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Sector 10 Faridabad
Telephone Handling Customer Relationship Customer Communication Outbound Calling Tele Caller
The Front Desk Receptionist plays a crucial role in providing a positive first impression and excellent customer service. Responsibilities include greeting visitors, answering phones, handling mail, scheduling appointments, and assisting with administrative tasks. The ideal candidate should have 1-2 years of experience, be a graduate, possess strong communication and organizational skills, and be proficient in Microsoft Office. The candidate should also be friendly, reliable, and able to multitask efficiently in a fast-paced environment.
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  • 0 - 4 yrs
  • 2.3 Lac/Yr
  • Female
  • Gurgaon Sector 82
Receptionist Customer Relationship Communication Front Office Executive English MS Excel Telephone Receptionist Telephone Handling
Roles:Acts as the first point of contact for visitors, clients, and callersRepresents the organization with a professional and friendly attitudeSupports daily front-office operationsEnsures smooth communication flow within the organizationResponsibilities:Greet visitors and guide them to the appropriate person or departmentAnswer incoming phone calls and direct them accuratelyHandle inquiries politely and provide correct informationManage appointment scheduling and meeting arrangementsMaintain visitor logs and issue visitor passes when requiredKeep the reception area clean, organized, and welcomingTake care for inventory and manage itMaintain basic records, files, and office documentsAssist with administrative tasks such as data entry and photocopyingCoordinate with security and other departments when neededKey Skills Required:Good communication and interpersonal skillsBasic computer knowledge (MS Word, Excel, email)Professional appearance and behaviorTime management and multitasking abilitiesCustomer service skills
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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Female
  • Defence Colony Delhi
MS Excel Mails Good Communication Skills Customer Relationship Telephone Handling
We are looking for a Female Front Office Receptionist to join our team in Defence Colony, Delhi. As a Front Office Receptionist, you will be responsible for welcoming guests, answering phone calls, handling inquiries, and providing general administrative support.Key Responsibilities:- Greet and welcome guests with a professional and friendly demeanor.- Answer and transfer phone calls to the appropriate departments.- Manage incoming and outgoing mail and packages.- Maintain a clean and organized reception area.- Assist with administrative tasks as needed.Required Skills and Expectations:- High school diploma or equivalent (12th Pass).- Excellent communication and interpersonal skills.- Proficient in Microsoft Office Suite (Word, Excel, Outlook).- Ability to multitask and prioritize tasks effectively.- Professional appearance and demeanor.- Previous experience in a similar role is a plus but not required.
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  • 1 - 5 yrs
  • 1.3 Lac/Yr
  • Nirman Vihar Delhi
Business Loan Customer Relationship Receptionist Activities Telephone Handling Customer Communication Office Work Front Office Front Desk Convincing Power Computer Skills General Administration
The Office Receptionist will be responsible for welcoming visitors, handling phone calls, and managing appointments. They will also assist with clerical tasks, such as filing, data entry, and maintaining office supplies.Key responsibilities include greeting and directing visitors in a professional manner, answering and transferring phone calls, and scheduling appointments. The Office Receptionist will also be responsible for organizing and maintaining the reception area, handling incoming and outgoing mail, and providing general administrative support to the office staff.The ideal candidate should have a minimum of 1-5 years of experience in a similar role, with a 12th Pass education qualification. They should have excellent communication and interpersonal skills, be proficient in Microsoft Office applications, and have a strong attention to detail. The Office Receptionist should be organized, efficient, and able to multitask effectively in a fast-paced environment. A friendly and professional demeanor is essential for this role.
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  • Fresher
  • 2.5 Lac/Yr
  • Gurgaon Sector 21
Communication Skills Customer Relationship BPO Voice Inbound Calls Customer Support Domestic BPO International BPO Voice Process Telephone Handling
A Customer Service Executive role for international and domestic process . Must have excellent English communication skills.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 40
Customer Relationship Customer Service Cold Calling BPO Voice Hindi BPO Inbound Calls Customer Support Customer Care Good Communication Skills Telephone Handling Domestic BPO Customer Handling
Customer Support ExecutiveLocation: Plot 5, Block O, South City I, Sector 40, Gurugram, Haryana 122003Job Type: Full-TimeExperience: Fresher up to 6 monthsQualification: Graduation (Mandatory)Job Description:We are looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and maintaining a high level of customer satisfaction. This role also requires coordination with banks regarding payment-related concerns.Key Responsibilities:Handle customer queries through calls, emails, or chat in a professional and timely manner.Understand customer issues and provide appropriate solutions to resolve them.Actively coordinate with banks for payment updates, verifications, and dispute resolutions.Maintain accurate records of customer interactions and follow-up actions.Tackle difficult or urgent situations with patience, problem-solving skills, and a calm approach.Collaborate with internal teams to ensure smooth handling of customer concerns.Ensure a positive customer experience with every interaction.Requirements:Graduation is mandatory (any stream).Strong verbal and written communication skills.Ability to stay calm under pressure and manage multiple tasks efficiently.Good interpersonal and coordination skills.A fresher or candidate with up to 6 months of relevant experience will be considered a right fit.Basic knowledge of banking/payment processes will be an added advantage.What We Offer:Friendly and supportive work environmentOn-the-job trainingOpportunity to grow within the organization
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  • 3 - 6 yrs
  • 3.0 Lac/Yr
  • 105827
Receptionist Activities Office Work Computer Skills Front Office Telephone Handling
Company DescriptionNeuron is a trusted and well-established Indian brand with 15 years of experience in the beauty industry. It specializes in the growing wax and wax heater segment, making a name for itself as a reliable provider of high-quality products and services. Neuron has built its reputation on being a hallmark of trust and delivering value to its customers. Well-loved across the nation, the brand continues to meet meaningful equipment needs.Role DescriptionThis is a full-time on-site role located in the Greater Delhi Area for a Front Desk Receptionist. The Front Desk Receptionist will be responsible for welcoming visitors, managing phone calls, handling basic clerical tasks, scheduling appointments, and addressing customer inquiries. The role requires maintaining a professional and friendly demeanor while ensuring the front desk operates efficiently.QualificationsProficient in phone etiquette and receptionist dutiesBasic clerical skills and organizational abilitiesStrong communication and interpersonal skillsExperience in customer serviceAbility to multitask and prioritize effectivelyProficiency in using office equipment and basic computer applications is beneficialHigh school diploma or equivalent; additional qualifications in office administration are a plus
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  • Fresher
  • Indirapuram Ghaziabad
Customer Relationship General Administration Convincing Power Office Work Computer Skills Receptionist Activities Customer Communication Telephone Handling
Reception management, Customer handling, calling, billings, basic computer knowledge
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