Telecalling Fresher Jobs in Goregaon East

We at Tyke are seeking a support intern to assist our support team in providing excellent customer service to our clients. the primary responsibilities of the support intern include taking incoming calls, resolving tickets on Zohodesk, and escalating complex issues to senior support staff. The support intern will also be responsible for documenting all customer interactions and ensuring that customer issues are resolved in a timely and satisfactory manner.Selected intern's day-to-day responsibilities include:1. Take incoming calls and respond to customer inquiries and support requests2. Resolve customer issues and support tickets using Zohodesk3. Escalate complex issues to senior support staff as needed4. Document all customer interactions and update customer records in the company database5. Ensure that customer issues are resolved in a timely and satisfactory manner6. Provide excellent customer service to all clientsQualifications:1. Currently available for 3 to 6 months work from office internship.2. Familiarity with Zohodesk or other help desk software is preferred3. Strong problem-solving and analytical skills4. Excellent communication and interpersonal skills5. Ability to work independently and as part of a team6 .Strong attention to detail and ability to multitask

Back Office/ Backend Work / New 10th &12th Pass Freshers need For BpoBlended Process /Fresher /Day Shift / CCEProfile -CCE (Voice, Chat & Email)up to 15k - 30kShift - Day & Rotational6 Days Working

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need..Strong follow-up with the customer.