We are seeking an enthusiastic and confident Tele Caller / Tele Executive to support our Delhi office operations. The role involves handling outbound and inbound calls, following up on leads, explaining company products and services, coordinating with customers, and maintaining accurate call records while ensuring a professional customer experience. Key Roles & ResponsibilitiesMake outbound calls to prospective and existing customers as per assigned dataHandle inbound customer calls and respond to inquiries in a professional mannerExplain company products/services, features, pricing, and offers clearlyFollow up on leads and inquiries to convert them into potential business opportunitiesMaintain regular customer interaction to build and strengthen relationshipsRecord and update call details, customer information, and call outcomes accuratelyResolve basic customer issues or escalate matters to the concerned department when requiredCollect customer feedback and share market insights with the team Skills & CompetenciesGood verbal communication and listening skillsConfident and persuasive speaking abilityBasic computer knowledge (MS Word, Excel, Email)Ability to handle customers politely and professionallyTarget-driven and strong follow-up skills Preferred Candidate ProfileExperience in Telecalling / Inside Sales / Customer SupportComfortable handling calling targets and follow-upsPositive attitude with willingness to learnFemale candidates both can apply