Telemarketing Manager Job Vacancies in Aligarh

We are seeking an enthusiastic and motivated Telecaller to join our team. The ideal candidate will be responsible for engaging with potential and existing customers, providing information about our products and services, and assisting with inquiries and concerns. The role requires excellent communication skills, a persuasive attitude, and a commitment to customer satisfaction.

Place phone calls to potential clients from our computerized directoryPerform script (with necessary adjustments) to ensure consistency of sales programAnswer potential clients questions about home improvement products & hardware itemsManage and handling B2B portals like AMAZON, FLIPKARTS etc. Set appointments with prospective customers based on our associates schedulesMaintain computer, telephone and other equipmentTrain other telemarketers when requiredCommunicate any problems, concerns or questions to supervisory staffRefer customer complaints to supervisor for quality controlCommunicate respectfully and politely with potential customers at all times