Graduate with minimum 5 years of experience in configuring and troubleshooting Desktop, Laptops, Peripherals, Printers, Handheld, Smartphones, Applications, Software applications, Windows and popular Operating System. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues. Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals. Job Code 220808ITEU05SPTower End User ComputingDesignation Technical Support Engineer Specialist (EUC - Desktop)Reports To Engineering Manager EUC / General ManagerCategory Hardware Installation & MaintenanceIndustry Type IT Services and ConsultingFunctional Area Engineering Hardware and NetworkEmployment Type Full timeRole Category HardwareJob Details DescriptionMinimum Qualification Graduate and aboveExperience Minimum of 5 years of proven work experience supporting Windows OR Popular desktop/server operating systemsCommitment 1 Year minimumNotice Period Immediate joiners preferred, 1 month notice periodCertification / Training Candidates trained at relevant technologies will be preferred.Job Location Shahjahanpur, Client Location. Language English and HindiExperience in Configuring and troubleshooting Desktop, Laptops, Peripherals, Printers, Handheld, Smartphones, Applications, Software applications, Windows and other Operating System. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues. Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.Knowledge of Networking, AD, DNS, DHCP VPN, DNS, DHCP, TCP/IP and GPO.Knowledge of Outlook / Office365 / Onedrive configuration.Excellent verbal and written communication skills in English and local languages, client relation skills, including technical writing and documentation, are critical.Excellent listening skills.