Array ( [0] => technical-support-engineer [1] => pune ) Technical Support Engineer Graduate Experience Jobs in Pune
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Technical Support Engineer Graduate Experience Jobs in Pune

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Technical Support Associate Technical Support Executive IT Support Executive IT Support IT Technical Support Engineer Troubleshooting Skills L1 Technical Support Engineer L2 Technical Support Engineer Networking Customer Support Good Communication Skills Ticketing Executive Hardware Troubleshooting
Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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CNC Maintenance Technical Services Industrial Automation Field Service Industrial Relations Email Support
We have vacant of 5 CNC Maintenance Engineer Jobs in Mumbai, Nashik, Pune, Nagpur, Ahmedabad, Vadodara, Experience Required : 2+ Years Educational Qualification : B.E Skill CNC Maintenance, Technical Services, Industrial Automation, Field Service, Industrial Relations, Email Support etc.
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Verify Compliance With Applicable Standards L2 Technical Support Engineer Technical Inspector
Multidisciplinary Inspection & Evaluation:Perform thorough visual and instrumental inspections of assets, equipment, components, and installations across various engineering disciplines (e.g., pressure vessels, piping, structural steel, electrical systems, control systems, civil foundations, machinery).Utilize a range of precision measuring instruments, non-destructive testing (NDT) techniques (e.g., VT, PT, MT, UT, RT interpretation where certified), and diagnostic tools.Assess the condition, integrity, and operational functionality of assets, identifying defects, corrosion, material degradation, structural anomalies, and electrical faults.Code & Standard Compliance:Ensure strict adherence to national and international engineering codes, standards, and regulatory requirements (e.g., ASME, API, ASTM, AISC, IS codes, relevant electrical codes, local building codes).Verify that construction, fabrication, installation, and maintenance activities meet approved drawings, specifications, and project quality plans.Documentation & Reporting:Prepare detailed, accurate, and concise inspection reports, including findings, observations, measurements, photographic evidence, and recommendations.Maintain comprehensive records of all inspection activities, test results, and corrective actions taken.Develop and update inspection checklists, procedures, and methodologies.Problem Identification & Resolution:Identify deviations, non-conformities, and potential risks, conducting root cause analysis for identified issues.Collaborate with engineering, production, maintenance, and project teams to develop and implement effective corrective and preventive actions.Provide technical advice and guidance on repair methodologies, material selection, and quality improvements.Collaboration & Communication:Liaise effectively with internal stakeholders (e.g., project managers, engineers, contractors, safety personnel) and external parties (e.g., clients, third-party inspectors, regulatory bodies).Clearly communicate complex technical information, inspection findings, and recommendations to diverse audiences.Participate in pre-inspection meetings, progress reviews, and final acceptance procedures.Safety & Quality Assurance:Promote and adhere to all health, safety, and environmental (HSE) policies and procedures during all inspection activities.Contribute to the continuous improvement of quality management systems and inspection processes.
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NOC Support Engineer

Proline Datatech Services Pvt Ltd

  • 2 - 3 yrs
  • 4.3 Lac/Yr
  • Pimpri Chinchwad Pune
ISP Engineer Handling Complex Technical Support Issues. Conducting Site Visits
Handling complex technical support issues.Conducting site visits, monitoring schedules, and supervising techniciansIntroduction of multi-vendor network devices with the monitoring systemsAnalyzing data, monitoring expenditure, and drafting progress reports.
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  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Pune
Good Communication Skills Embedded Systems Technical Analysis
The Technical Support and Project Development Specialist is responsible for providing technical assistance to community members, guiding them through their skill development journey, and actively supporting project development initiatives. This role fosters a collaborative environment by acting as a technical buddy, ensuring members achieve their learning and project goals efficiently and effectively.
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Opening For System Engineer L2

Fencer Services Pvt Ltd

  • 1 - 4 yrs
  • Pimpri Chinchwad Pune
Desktop Administration Hardware Troubleshooting Network Printer Installation Remote Support Desktop Support System Administration CCNA Active Directory MCSA Configuring DHCP Technical Support ITIL Service Desk Software Services Video Co
Desktop Administration, Hardware Troubleshooting, Network Printer Installation, Remote Support, Desktop Support, System Administration, CCNA, Active Directory, MCSA, Configuring DHCP, Technical Support, ITIL, Service Desk, Software Services, Video Conferencing
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Opening For Water & Waste Water Engineer

Bluestream Infrastructure Development consultant Pvt. Ltd.

  • 2 - 8 yrs
  • Pune
Design Engineer Waste Water Water Analysis Client Technical Support Specialist
Looking for a Civil/Environment Graduate/Postgraduate Engineers1. Exp. in water / waste water domain2. Design exp. will be preferred.3. Knowledge about WTP/STP/ETP preferred4. Exp. in client handling/team handling
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  • 2 - 4 yrs
  • 4.5 Lac/Yr
  • Pune
Networking Video Encoder Decoder Media & Entertainment Products Technical Support IT Support
Technical Support : Executive 2-4 Year Experience (Pune) : Walk customers through the process of installing the speciality IT Hardware/ Streaming software on their machines and starting up the program for the first time Help customers troubleshoot issues they encounter while using the speciality IT Hardware/ software and provide actionable tips to resolve the problem Refer difficult cases to a senior analyst or support tech to Principal companies. Technical Support remotely or on site. Willing to travel for demo , support for various metro cities and exhibitions, Road Shows.
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Jobs by Popular Location

  • 5 - 11 yrs
  • Pune
L1 Technical Support Engineer Mac Operator Audio Conferences Zoom Call Remote Support Hardware Support Network Support LAN WAN Troubleshooting Linu Windows
Role: Workspace IT Infrastructure AnalystExp: 5+ yrs.Location: PuneNotice period: 1 monthResponsibilities: Work closely with stakeholders to determine and execute strategies to enableconsultants, clients and guests to work effectively and collaboratively - in ouroffices and on client sites Support and help customers use our internal applications such as videoconferencing, collaboration, device management and security Deal with multiple requests simultaneously - face to face, via chat, email and aticketing system Manage complete lifecycle of assets by working closely with Procurement Lead Help with IT consulting and coordinate office build outs and ODC setup. Liaise with external providers and vendors to provide a consistent and seamlessexperience for consultants, clients and guests Be the subject matter expert on hardware, infrastructure delivery andmaintenance and work closely with delivery teams to implement, secure andmaintain this infrastructure Work with CSTs to ensure consultants have the tools they need to do their roleeffectivelyAs a values-based organization we highly value personal skills and a passion fortechnology. We are looking for someone with the following skills : Problem analysis and solving skills, proactively thinking outside existing solutionsand look at ways to improve what has been implemented. E.g improve userexperience around printing, pairing etc. Proactive communication in English with the team, stakeholders, customers andguests - including colleagues from around the world. This will include bothwritten and verbal communications. Collaborative approach and understanding the value of pairing and knowledgesharing Actively managing your own time and tasks but seeking help and guidance whennecessary, while constantly providing transparency on tasks Supporting not only stakeholders
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Field Sales Executive

Technomac Systems

  • 4 - 10 yrs
  • 7.0 Lac/Yr
  • Pune
Sales Engineer Sales Manager Negotiation Skills Client Technical Support Specialist Marketing Engineer Field Sales Walk in
Achieving the company order income targets in assigned area mainly into Automobile industry To prepare business plan and update on Weekly basis and share the report with BU head. Representing the company in exhibitions and in-house customer seminars or customer days. Developing New market / untapped opportunities for different Product range in areas assigned for Business Development & Sales. Sold over 20 machines in North India to Tier-1, Tier-2 and OEMs. Knowledge on complete process and application of Cleaning machines Tender submission, complete presales & post sales activities Managing and updating enquiry status by conducting everyday meeting with a team size of 10-12 members. Engage in techno-commercial discussions with client, consultants for business development in Respective region. Responsible for managing all project related activities like design, Manufacturing & dispatch with planning team. Responsible in procuring bought out items both domestic and international imports. Responsible for complete enquiry and order follow up of Rolling Mills equipment and Gearboxes. Handling of logistics and commercial documentation like invoicing, Excise & payments Etc. Working on Search Engine Marketing and Pay Per Click modules. Estimation & Costing of Spares and Mill Equipments. Preparation of offers for Revamping & Re furbishment activities. Played a key role in improvement of sales and service section. Experience on working of ERP and CRM software. Identification & selection of suitable machine as per customer application in order to achieve their job through quality and accuracy. Commencing technical and commercial discussions and attaining customers requirements as required by the team. Knowledge of machines and material procured on high sea sales (HSS) and local basis. Ensuring continuous interaction with customer to make sure that area of concern can be worked upon for improved service levels. Ensuring
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  • 4 - 10 yrs
  • Pune
Technical Support Customer Relationship Customer Support Client Relationship Technical Consultant Technical Helpdesk
Duties and responsibilities Provide technical and application support via phone as per the queues and customer needs. Understand the issue reported and ensure accurate resolution to customers, backed with complete documentation. Develop skills on problem analysis and resolving technical issues using it as learning while troubleshooting support cases real-time, including the correct use of knowledge base articles. Contributes to new procedures and updates as needed. Works closely with Level 2 engineers to communicate and duplicate customer issues (in lab) and solve complex problems to provide customers with all-in-one support and solution experience. Adherence to specific day-to-day work instructions: case management in Salesforce, reporting, meeting the SLAs and FCR (First Call Resolution) targets specified by the Sr. Manager.Qualifications Only Science Graduates/Post GraduatesExperience Technical Customer Support experience from 1-3 years in troubleshooting; relevant exposure and experience in software applications (Android & iOS), building management systems, access control systems, enterprise & building system integrations, APIs, BACnet, HTTPS, server-based offerings, and calendaring systems (i.e., Outlook, etc.) is desirable. Voice and phone support experience is a must (especially North American region) Electronic background would be an add on skillKnowledge, skills, and abilities required Excellent verbal and written communication skills (email writing skills) Good overall knowledge of related software offerings Basic level of proficiency in Microsoft Office Excel and Outlook Strong customer service know-how Good interpersonal and problem-solving skills Ability to work independently and / or in a team environment Ability to work in shifts: all time zone in US (primarily 5.30pm to 2.30am IST.)
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ITSM IT Service Management BMC Remedy Remedy Helix ARS DWP Smart IT Smart Reporting AR Server SRM Assest Management Digital Workplace MYIT SSO RSSO DWP Catalog Technical Support
BU Description:BMC Helix Support Operations supports and manages hundreds of customers on Helix from across various Public and Private cloud platforms. This position is for support function for Helix ITSM/SmartIT/SmartReporting/CMDB/DWP product lines.Primary Roles and Responsibilities: Provides courteous, efficient, and professional technical support by phone and email to customers across a broad range of industries. Works beyond routine tasks, utilizing increasingly specialized knowledge of relevant BMC technologies. Exercises systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several BMC applications/technologies. Troubleshoots intermediate to advanced problems and recommends appropriate actions. Uses professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways. Provides support case follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues. Manages customer expectations and competing priorities. Conducts research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. Uses written communication skills to update case documentation as well as using, modifying, and creating knowledge base articles. Escalates issues and works directly with Research and Development to resolve complex support problems. May work on customer support related projects as assigned. Periodic weekend work will likely be required.Experience/ Qualifications: 5-15 Years of experience handling BMC Remedy ITSM across modules ARS/SRM/SLM/ SmartIT/Smart Reporting/CMDB/DWP/SSO customers from consultancy and support standpoint. In depth troubleshooting and analytical knowledge in these BMC product areas. Bachelor degree from any stream Full Time
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IT Helpdesk Engineer

Prime Info Solutions Pvt Ltd

  • 3 - 5 yrs
  • 3.8 Lac/Yr
  • 112221
Networking Desktop Support IT Helpdesk Technical Helpdesk IT Service Desk Help Desk Operations
Level 2 support with good knowledge over Hardware/Software/Network/Outlook/Citrix
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MVC ASP.NET MVC C#.Net .Net Developer Technical Support Engineer Web Application Developer Angular JS Work From Home
Sr & Junior .NET Developer (Full Stack - MVC - C# - ASP.NET) 100% Work From HomeWe are looking for .Net developers and support engineers to maintain our cutting-edge software solutions. You should be able to write functional code with a sharp eye for spotting defects.Excellent written and verbal English communication skills are necessary as the role involves direct contact with UK clients.Job Responsibilities: First contact point for customer support requests Should be able to write functional code to drive technical issues to resolution Be creative, find solutions to improving the customer experience and the way we work Maintain communications with clients on the status of all open requests. All responses should be professional, complete, well-formatted, and consistent with prior communications. Ability to design, code, and test software applications using contemporary development standards, including OOD and MVC. Ability to Enhance existing systems by analysing business objectives, preparing an action plan, and identifying areas for modification and improvementJob Qualifications: Must be able to start within 1-45 days Immediate start preferred At least 3+ years of experience in developing or supporting web applications developed using .NET MVC Experience using or administrating a DevOps pipeline: SCM (e.g. Git, SVN), IDE (e.g. Visual Studio, IntelliJ), CI (e.g. Jenkins Pipelines, Azure DevOps, BitBucket, GitLab). Experience in deploying and maintaining applications in IIS/Azure will be an advantage Proven experience as a .NET Developer or Application DeveloperNice to have: IIS configuration, Server maintenance, Azure Application Insights Azure Certifications Relevant masters degree
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Hardware Networking Desktop Support Technical Support Hardware and Networking Handling Hardware Computer Hardware Computer Hardware Engineer Computer Hardware Technician Field Engineer
We are hiring urgently Field engineer roleCandidates need to know hardware and networking knowledge Bike is mustAge limit: 20years to 38 years
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Technical Helper

Hiremate consulting

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Shivane Pune
Technical Support Customer Service Engineer Elevator Technician Lift Technician Elevators Technical Helper Technical Support Engineer
Technical Support Engineer having 1-2 yrs. experience in elevator industry only.BE/Diploma-E&TC must.TWO WHEELER MUST.MALE CANDIDATE ONLY.Good communication skills required.Responsibilities: Give the telephonic support to customer. If problem was not solved then go to the site. If any quality in product quality then inform Quality department. Support to junior engineer if problem on site. Visit to customer, for solving the customer problem. Resolve the problem in specific time limit if problem not solved with the help of higher authority person.Desired Outcome:1. Achievement of Customer Satisfaction by providing good technical support.Skills: Essential 1. Problem solving.Relationship managementStrong Interpersonal SkillsThe ability to priorities and manage several different tasks at once.Strong analytical, numerical, and reasoning abilities.Participative management typeadvocates team concept.Good ability to handle finances.Well-developed interpersonal skills. Ability to get along with diverse personalitiesIMMEDIATE JOINEE WILL BE PREFERED.SALARY-15-18000/-PM.
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Service Desk Administrator

Coppergate Consultants

  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Hinjewadi Pune
Hardware Technician Technical Support Engineer Service Desk Administrator
Job Openings for 10 Service Desk Administrator Jobs with minimum 1 Year Experience in Hinjewadi Pune having Educational qualification of : Other Bachelor Degree with Good knowledge in Hardware Technician,Technical Support Engineer etc.
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