Technical Support Engineer jobs in Bangalore - Eteam Info Service
We Have Openings For Technical Support Engineer - Voice Work location: Whitefield/Electronic City, Bangalore. Qualification Required: Graduation & Any PG. Experience Required: Freshers and Experience Working Shift: Day Shift / Global Shift Employment Mode : C to H (Contract to Hire) Cab facility: 2 way Provided by Company. Working days: 5 days in a Week. Salary: 27.300 + 6000 Shift Allowance Languages Required: Excellent English Candidate Should have Laptop & Wi-Fi Connection Role Purpose: 1. Should able to handle the calls. 2. Should able to handle the critical Situations of Customers or Client for trouble shooting of hardware and networking issues of laptops, desktops, printers. 3. should have knowledge in hardware and networking concepts. 4. Excellent customer handling issues. 5. Good problem-solving skills. 6. Good communication skills. 7. Customer relationship management, should be able to interact with global, Ready to accept Inbound calls. Key Responsibilities: Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates complex problems to the Remote Support Engineering staff or Field Engineering. Typically provides technical support for Internal and External customers. Escalates complex problems to higher level of expertise within organization. Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.
About Eteam Info Service
eTeam was formed in 1999 with the goal of becoming the company of choice for clients, talent and staffing professionals. Today, we’re one of the fastest-growing global companies and ranked as one of the best companies to work for by Staffing Industry Analysts. We aspire everyday to do quality work for our clients and help our talent work at some of the most amazing companies.
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IT Technical Support Engineer
0 - 2 yrs Bangalore Key Skills : Networking, Desktop Support, Service Desk
Technical support engineer (Freshers)
0 - 1 yrs Bangalore Key Skills : AWS, Google cloud, micro soft windows
Technical Support Engineer -Satellite Networking
Swagatham Resouce management
0 - 1 yrs Davanagere, Kolar, Idukki, Kollam, Kottayam, Chennai, Kanchipuram, Hyderabad, Medak, Nalgonda Key Skills : Field Service Engineer
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