Technical support engineer (Freshers)

Xpheno

ONSITE POSITION FRESHERS CAN ALSO APPLY WITH GOOD CUMMUNICATION SKILLS AND REQURED BELOW SKILLS ALSO

Job Title : Technical Support Engineer

Location - Bangalore

Budget - LPA + Night Shift Allowance

Cab facility for pickup & drop for both male and female candidates.

Candidates should be comfortable working in rotational night shifts.

Experience: 0-1 years

Only apply candidates who qualified below criteria :

/ B tech only (CS,ECE,CSE,EEE) from 2020, 2021 batch

/ M tech only (CS,ECE,CSE,EEE) from 2020, 2021 batch

Aggregate of 60% More

Knowledge on Microsoft Windows, AWS, Google cloud, Linux

Job Description

Correspond or solve requests and issues raised from Customer regarding Citrix Products by Phone and Email.

Create web contents for frequently asked questions to improve customer satisfaction.

Need skill to search previous examples, gather information, and ability to do decision making

Understanding of virtual products, Windows Server, Linux Products, and Network preferrable

- Structure recreate environment, workaround plan

- Experience in Technical support to Enterprise is preferrable

English reading ability is a must since most of the documents are in English

- Will cooperate with Sales' requests and escalation.

Regards

Sanjana kadam

Talent Specialist

Xpheno Pvt Ltd

Experience : 0 - 1 Years

No. of Openings : 20

Education : B.Tech/B.E, M.Tech

Role : Technical support engineer

Industry Type : Engineering / Cement / Metals

Gender : [ Male / Female ]

Job Country : India