L1 Technical Support Engineer

Unitech Infosys

Job brief

We are looking for a qualified Computer Technician to install, maintain and repair computers and networks. You will be the one to ensure that adequate IT infrastructure is in place and is used to its maximum capabilities.

As a computer technician you must be well-versed in computer systems and network functions. The ideal candidate will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality.

The goal is to install and maintain high quality networks and computer systems.

Responsibilities

Set up hardware and install and configure software and drivers

Maintain and repair technological equipment (. routers) or peripheral devices

Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)

Manage security options and software in computers and networks to maintain privacy and protection from attacks

Perform regular upgrades to ensure systems remain updated

Troubleshoot system failures or bugs and provide solutions to restore functionality

Arrange maintenance sessions to discover and mend inefficiencies

Keep records of repairs and fixes for future reference

Offer timely technical support and teach users how to utilize computers correctly

Requirements and skills

Proven experience as computer technician or similar role

Experience with LAN/WAN networks

Thorough knowledge of computer systems and IT components

Good knowledge of internet security and data privacy principles

Excellent troubleshooting skills

Very good communication abilities

Exceptional organizing and time-management skills

BSc/BA in Computer Science, engineering or relevant field

Relevant certifications (. CompTIA A+) will be an advantage

Experience : 0 - 5 Years

No. of Openings : 02

Education : Professional Degree, Any Bachelor Degree

Role : Technical Support Engineer

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India