Support Technician Graduate Experience Jobs in Hyderabad

Customer Support Executive eMedEvents India Pvt. Ltd.**Location:** Hyderabad (Work From Office)**Experience Required:** Minimum 3 years**Salary:** 6,00,000+ per annum (based on experience and performance)**Shift Timing:** 4:00 PM 1:00 AM (IST)**Department:** Operations / Customer Success**Reports To:** Operations ManagerAbout eMedEventsFounded in 2014, eMedEvents is a global leader in Continuing Medical Education (CME/CE) event management and marketing. Our platform connects healthcare professionals to medical conferences, webinars, and training programs worldwide. We are dedicated to improving access to quality medical education and empowering healthcare professionals across the globe.About the RoleWe are seeking a motivated, customer-focused, and articulate Customer Support Executive to join our Hyderabad office. The ideal candidate will handle email, live chat, and phone support, assist healthcare professionals with CME-related inquiries, and play an active role in converting leads into confirmed registrations or sales. This position provides an excellent opportunity to gain exposure to international markets, particularly in the U.S. healthcare sector.Key Responsibilities Handle email, chat, and phone support inquiries from clients and prospective customers. Understand customer requirements and recommend relevant courses, webinars, and conferences. Engage with prospective leads to convert them into successful registrations or sales. Deliver professional and confident communication in all customer interactions. Collaborate with internal teams (Sales, Marketing, and Technical) to ensure smooth customer service delivery. Maintain accurate and up-to-date customer information in the CRM system. Follow up with customers to ensure satisfaction and address any pending issues promptly. Contribute ideas to improve customer experience and lead conversion efficiency.Qualifications & Skills Minimum of 3 years of experience in customer support (email, chat, and phone). Excellent written and verbal communication skills (English proficiency required). Bachelors degree in any discipline (preferred: business, healthcare, or communications). Exposure to international customer service (U.S. or global markets) is an added advantage. Ability to understand customer needs and provide tailored recommendations. Target-driven, organized, and proactive in achieving sales or conversion goals. Proficient in MS Office and CRM tools (Salesforce, etc.). Strong interpersonal skills with a customer-first attitude.Shift & Work Arrangement Shift Timing: 4:00 PM 1:00 AM IST Work Mode: Work From Office (Hyderabad)What We Offer Competitive salary package starting from 6,00,000 per annum plus performance incentives. Opportunity to work with international clients and a global CME/CE provider. Collaborative and professional work environment. Career growth and learning opportunities in healthcare education and event operations.

Desired Candidate Profile:Designation/ Role: Client AssociateExperience: 1 to 3 years experienceLocation: Bangalore / Mumbai / DelhiEducation: Graduate with AFP/CFP/QPFPIndustry: Financial Services / Personal FinanceJob description:Supporting the Client Relationship Manager in identifying client needs and providing them with theright financial planning assistance. Assisting in the management of client portfolios, consisting of Mutual Funds, Portfolio ManagementServices (PMS), Direct Equity, etc. Good understanding of Mutual funds, PMS, and other investment products. Collaborating with various departments within the organization, including Research, Insurance,Financial Planning, and Operations, to ensure timely and accurate responses to client inquiries. Engaging with both existing and prospective clients alongside the Client Relationship Manager andaddressing client inquiries effectively. Providing clients with pertinent information and insights regarding portfolio reviews.

Role:-Sr. Technical Process Executive Are you passionate about providing exceptional Technical Support? Looking to take your career to the next level? This is your chance to be part of a dynamic team!Domain: International Technical Support (Voice Process) Experience: Minimum 1 year in Technical Support (International Voice) Qualification: Any Graduate CTC: Up to 6 LPA + Variables + Allowances Location: Pune Bangalore Hyderabad Work Mode: Work From OfficeWhy Join Us? 5-Day Work Week 2 Rotational Off Days 24/7 Shifts for a Global Exposure Competitive Compensation & Perks Immediate Joining Opportunity

Chandivali, MumbaiAny Graduate 10+2+3Min 6 Month of experience20-25 daysVoice & Written versant,19900 to 21500 K in handExcellent English CommunicationDay Shift5 days Working & 2 rotational week-of

Hiring for the role of customer support With minimum experience of 6 months

Dear Candidates,Greetings from Rightfit Resources!We are hiring for the following role:**Legal Advisor****Salary**: 15,000 to 60,000 per month**Qualification**: Fresher / Experienced**Role Responsibilities**:- Provide legal advice and support on various legal issues.- Draft and review contracts, agreements, and legal documents.- Ensure company compliance with legal and regulatory requirements.**Key Skills**:- Strong knowledge of corporate and commercial law.- Excellent drafting and negotiation skills.- Ability to provide strategic legal advice.If you are passionate, motivated, and looking to join a dynamic team, we want to hear from you! Apply now and take your career to the next level with Rightfit Resources.**How to Apply**: [Job Apply](https://forms.gle/Z5AttdqEpRC2VCZ6A)For more information, visit our [official website](https://rightfitresources.com).Note: Only shortlisted candidates will be contacted for the interview process.

Principle Responsibilities/Accountabilities: Provide excellent internal and external customer service and support the activities of the field sales team in order to meet and exceed sales targets. Generate business leads and follow up on sales opportunities using various digital marketing strategis. Take and process orders, including all administrative activity, producing associated documentation, invoicing, advising on delivery dates, etc. Act as the liaison between the field sales team and internal departments to ensure customer orders are fulfilled efficiently and within agreed deadlines e.g. production department in relation to stock levels, delivery times, advising on service level agreements. Assist the sales team in producing tenders, proposals and quotations. Assist with travel arrangements and organising meeting and exhibition facilities. Carry out general sales administration support such as filing, dealing with customer queries by phone or email. Provide excellent customer service in conjunction with field sales to ensure that any issues are dealt with in a timely manner i.e. Resolves customer complaints by investigating problems; developing solutions; preparing reports. Ensure the CRM and finance systems are fully utilised and kept up to date with all sales activity including logging of leads and following up on requests for quotations. Assist with the preparation of any documentation required when goods are dispatched to customers, e.g. export documentation. Participate in all identified training and development activity including the Sales Academy.Customer focused with a passion to provide excellent customer service at all times. Ability to respond effectively and sensitively to all customer inquiries and complaints and to know when to escalate to a more senior manager. Ability to deal with difficult situations and challenging customers in a professional and supportive manner and to know when to escalate to a more senior manag

Tech Mahindra is hiring for International Voice Process ( INBOUND PROCESS)Company: Tech MahindraLocation: Hitec City (WORK FROM OFFICE)Both side Cab facility availableRole : Customer Support Associate/ Senior Customer AssociateThis job is not for freshers, Content Moderators, Backend or Mapping.Mandatory - 12 months relevant experience in International Voice ProcessSkills Required:1. Excellent English communication skills.2. Candidate should be able to handle queries.3. Candidate should be flexible to work in 24*7 environments, comfortable to work in night shifts.4. Candidate should have at least 12 month experience in International Voice Process.Any Graduate or Under Graduate (with minimum 12 month of relevant international experience) can apply.

We have vacant of 2 Customer Service Jobs in Hyderabad, Experience Required : 1 Year Educational Qualification : B.B.A, B.Com Skill Customer Relationship,Customer Support,Customer Management etc.

Attending service calls reporting to service team follow ups with customer ands team coordinating with the complaint calls etc

Job Profile: Service Engineer (Mechanical/Electrical)Job Location:'s - Mumbai, Goa, Ahmedabad, Bangalore, Chennai, Hyderabad,Kochi, Coimbatore, NCR, Udaipur, JaipurJob Description:Position Overview: We are seeking a dedicated and skilled Service Engineerto join our dynamic team. As a Service Engineer, you will be responsible forproviding technical support and services related to both mechanical andelectrical systems, ensuring the smooth operation and maintenance of ourproducts and services across multiple locations.Key Responsibilities:.Maintenance and Repair:- Perform routine maintenance, inspections, and repairs on mechanical and electrical equipment and systems.- Diagnose and troubleshoot technical issues and provide timely solutions.Installation and Commissioning:- Install and commission new equipment and systems as required.- Ensure that installations adhere to safety and quality standards..Customer Support:- Provide excellent customer support by addressing inquiries, concerns, and technical issues.- Offer guidance and training to customers on equipment operation and maintenance.1 Documentation:- Maintain accurate records of service activities, including reports, service logs, and documentation of parts used.- Prepare service reports for management and customers..Quality Assurance:- Ensure that all services are performed in compliance with company standards and safety regulations.Salary and Benefits:- Monthly salary of 35,000.- Travel and accommodation allowances for work-related travel.- Health and insurance benefits.- Training and professional development opportunities.

Financial Advisor job titleAn effective job title wiil typically include a general term, the level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.Financial AdvisorSenior Financial AdvisorInvestment ConsultantFinancial Advisor Wealth Management Planner

Customer cars needs to attend for service advisory, receiving the cars for service, after service deliver the same cars to customers

Service coordinator, attending telephone calls, coordinate with Customers, engineers and principal company.

Customer Service involves handling incoming calls of clients and answer, resolve their queries or request or complaints timely with quality. Another role is similar but to respond on client emails. 9hrs shift, Looking for quality focusing person for this role and we are in to Diagnostic industry. Its direct company and not a BPO

To Attend Daily field Call to fix Laptop Issues,

To manage the day-to-day operations with a team of agents and meet the required numbers in terms of sales, quality, and productivity. Acts as a point of contact for the resolution of customer escalations, inquiries, and complaints from external and internal customers. Work very closely with team members to solve customer problems. Need to be approachable and supportive towards the team. Should have the ability to motivate the team to achieve their targets. Monitor team performance and report on metrics. Do regular performance evaluations. Create a motivating work environment & atmosphere. Develop a well-designed & motivating evaluation program Communicate with teams about their performance. Maintains and enhances the organization's customer care department by planning, implementing, and evaluating various policies, programs, and practices to Improve customer satisfaction. Discover training needs and provide coaching.

Graduate/Undergraduate candidates who are willing to join immediate in Voice Process for the position of Customer Support Associate.Preference: Looking for Immediate Joiner!!Job Location Noida - Work From HomeSalary - 1.70 LPA - 2.25LPAJob Criteria:Good communication skills writing, Oral and verbal.Good computer knowledge, good typing speed.Flexible to work in 24*7 environments, comfortable to work in night shifts.Candidate should be comfortable working with WFH as per business requirements.Any candidate Fresher or with more than six months BPO experienced would be consideredBasics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systemsTyping 30 WPM and 80% accuracy.Job Description:Have to resolve customer queries over Calls and emailHave to solve the queries or the problems of the customers.Mandatory details :Laptop / DesktopUpdated Genuine Window 10Webcam and MicWIFI with good speedPower backup.

Role: Service Desk Engineer Location: Hyderabad Duration: Long Term Client: Blue Yonder Job Description Acting as the single point of contact for Incidents and Service Requests reported by end-users Globally. Helping users over Phone, Live Chat, Support Tickets and Walk-ups to Global Command Center regarding IT Issues and queries. Understanding of monitoring tools (SolarWinds or similar) and the likely impact alerts have on business. Performing pro-active monitoring of Network, Server, Applications, and Infrastructure. Handle application related incidents that are submitted via ticketing platform & via partner Understand and successfully resolve problems using knowledge base tools and techniques. Resolving and escalating Incidents and Service Requests within agreed SLAs. Understanding of monitoring tools and the likely impact alerts have on business. Perform pro-active monitoring of Network, Server, Applications, and Infrastructure. Incident detection, analysis, notification, and escalation as per the business requirement. Create, maintain, and review knowledge articles shared with all IT support teams. Good understanding on ITIL Framework. Skills Required Must be able to communicate effectively, both verbally and in writing. Must be able to quickly adapt and excel in dynamic situations. Ability to quickly understand and adapt to a complex and rapidly changing environment Good knowledge of supporting issues related to Microsoft Office applications, Active Directory, Distribution List, VPN, Network, Security, Collaboration Tools etc. Seeks opportunities to improve knowledge, skills, and performance and is receptive to constructive feedback. Ability to be self-directed while working under tight deadlines, must be able to perform well under pressure. Develops and maintain technical skills and understanding of 24*7 Global Command Center support environment. Pro-active mindset, ability to learn in a 24*7 work environment. Experience Leve