Support Technician Fresher Jobs in Chandigarh

Hiring Support Executive (Fresher) for a day-shift role. Responsibilities include handling calls, chats, and emails, solving customer issues, updating records, and guiding users to the company

As a Customer Care Executive, you will be the first point of contact for our customers, providing support and assistance to ensure a positive experience. This full-time position is suitable for freshers and requires a minimum educational qualification of a 12th pass. You will work from the comfort of your home, contributing to our commitment to excellent customer service.Key Responsibilities:- Handling Inquiries: Address customer questions through phone calls, emails, or chat messages, ensuring all inquiries are resolved efficiently.- Providing Solutions: Listen to customer concerns and provide appropriate solutions, ensuring their satisfaction and building lasting relationships.- Record Keeping: Maintain accurate records of customer interactions in the system, helping to track issues and solutions for future reference.- Feedback Collection: Gather feedback from customers about their experiences and relay it to the team for continuous improvement.- Product Knowledge: Stay updated on company products and services to provide accurate information to customers.Required Skills and Expectations:You should have strong communication skills, both verbal and written, to effectively interact with customers. A positive attitude and a willingness to help are essential, as customer service revolves around making the customer feel valued. Basic computer skills and familiarity with using various software systems are necessary to manage inquiries efficiently. You should also be able to work independently from home, demonstrating good time management and self-discipline. Empathy and patience are key traits that will help you respond to customer needs effectively.

We are looking for a Sales Coordinator to support our sales team in managing customer relationships and ensuring smooth sales operations. The ideal candidate should be highly organized, detail-oriented, and eager to learn.Key Responsibilities:- Assist in Sales Administration: You will help organize sales documents, maintain records, and prepare reports to support the sales teams activities.- Communication with Clients: You will be the main point of contact for clients, responding to inquiries and providing necessary information about our products or services.- Coordinate Sales Activities: You will schedule meetings, assist in organizing sales events, and ensure all activities run smoothly.- Process Orders: You will handle order processing, ensuring that all customer orders are accurately recorded and delivered on time.- Support Sales Team: You will provide administrative support to the sales team which includes preparing presentation materials and tracking sales performance metrics.Required Skills and Expectations:A successful candidate will have strong communication and interpersonal skills to interact effectively with clients and team members. Basic knowledge of MS Office, especially Excel and Word, is essential for handling reports and documentation. You should be detail-oriented, capable of multitasking, and able to work under pressure to meet deadlines. We are looking for someone who is eager to learn, possesses a positive attitude, and has a willingness to contribute to the teams success. A 12th-grade education is required, and prior sales experience is a plus but not mandatory.

Job Description: International Customer SupportLocation: Chandigarh IT Park

We are seeking an Office Coordinator to help manage daily operations and ensure everything runs smoothly. This is a full-time position in our Chandigarh Sector 38 office, open to candidates with 0 to 5 years of experience who have completed at least their 12th grade.Key responsibilities include:- Administrative Support: Assist in daily administrative tasks such as scheduling meetings, managing correspondence, and organizing files to ensure the office operates efficiently.- Communication Management: Act as the first point of contact for visitors and phone inquiries, directing them to the appropriate departments and ensuring excellent customer service.- Supplies Management: Monitor and maintain office supplies, placing orders as needed to ensure the team has the necessary materials to work effectively.- Data Entry and Record Keeping: Maintain accurate records and enter data into systems, ensuring information is up to date and accessible for team members.- Event Coordination: Help plan and organize office events or meetings, coordinating logistics and resources to ensure successful execution.The ideal candidate should have strong organizational skills and the ability to multitask effectively. Good communication skills, both written and verbal, are essential. A proactive attitude and the ability to work well in a team environment are crucial for success in this role. Familiarity with office software, such as Microsoft Office, will be a plus.

We Are Hiring - *Job Position :International Customer Support**Location:* Chandigarh

Job Position :International Customer SupportLocation: Chandigarh IT Park

Requirement for Customer Service Associate.

Job Description: Inbound Voice Analyst As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Upselling on every opportunity call. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems.Education:

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.

Key Responsibilities:Handle inbound and outbound calls, emails, or chat from customers regarding product or service inquiries.Resolve customer complaints quickly and effectively, ensuring customer satisfaction.Maintain accurate records of interactions and update internal CRM systems.Coordinate with other departments (sales, technical, operations) to resolve issues.Follow up with customers to ensure their issues are resolved.Provide product and service information clearly and accurately.Meet performance targets like response time, resolution time, and customer satisfaction.

Assist customers over the phone, and via email.Handle customer inquiries, provide relevant information, and resolve basic issues.Maintain customer records and update databases with accurate information.Coordinate with internal teams to address customer needs and complaints.Assist in processing orders, invoices, and other documentation.Schedule appointments and follow up with customers as needed.Ensure prompt and professional communication with customers.Support general office tasks, including filing, data entry, and administrative duties.

Company DescriptionWe are hiring CSE position at Chandigarh airport.Role DescriptionThis is a full-time on-site role for a Customer Service Executive located in Chandigarh Airport. The Customer Service Executive will be responsible for handling customer inquiries, resolving complaints, and providing product/service information. They will also maintain customer records and ensure customer satisfaction.QualificationsExcellent communication and interpersonal skills.Problem-solving abilities and a customer-oriented mindset.Proficiency in MS Office and customer service software.Ability to multi-task, prioritize, and manage time effectively.Previous experience in customer service or a related field is a plus.

Enthusiastic and customer-oriented professional with strong communication and interpersonal skills. Skilled in addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Quick learner with a proactive approach to problem-solving, adaptable to various situations, and committed to delivering exceptional service. Open to both fresh challenges and leveraging prior experience to contribute to customer satisfaction and organizational growth. We are hiring for Freshers and experienced both can apply for it .ROTATIONAL SHIFTS 5 DAYS WORKING CABS AVAILABLE

A proactive attitude toward gaining new skills, adapting to new technologies, and continuously improving product knowledge to provide better support.

- Handle inbound/outbound calls from clients- Provide emotional support and guidance to clients- Assess clients' concerns and provide appropriate solutions- Maintain accurate records of client interactions- Collaborate with team members to achieve goals- Generate new business leads and convert them into sales- Build and maintain relationships with clients via phone calls- Meet and exceed monthly sales targets- Research and stay up-to-date on industry trends and competitor activity- Collaborate with team members to achieve sales goals

As a Hardware Developer at IBM, you'll get to work on the systems that are driving the quantum revolution and the AI era. Join an elite team of engineering professionals who enable IBM customers to make better decisions quicker on the most trusted hardware platform in today's market.Your Role and ResponsibilitiesEnterprise Systems development Lab- part of ISDL, has Internship & Job opportunities in the Design & Development of Processors for IBM Mainframe & Power systems.If you have a degree in VLSI design or electronics and looking for building a career in hardware aspects of the processor development, have skills interested in the Processor core development, Logic Design, Analog circuits, Physical Design, Custom layout, Memory & Library characterization.Computer Science graduates interested in the design and development of algorithms to verify validate and debug the processor Architecture & Performance, Logic Design, Analog circuits, Physical Design, Custom layout, Verification, Pre & Post Silicon Validation, Memory & Library characterization & EDA tooling.IBM Systems development lab works on the development of latest generation processors that power the IBM Z Systems (Mainframe) & IBM Power Systems.The Enterprise Systems Development team in Bangalore is a microcosm of the global Systems development lab. As a member of the ESD team you will have an opportunity to work on the Design/ Verification/ Pre-Silicon Validation Physical design/ EDA Library/ Memory characterization/ Post silicon validation of the Processor chip that is being developed in the latest technologies of 5nm, 3nm & beyond.