Support Executive Job Vacancies in Pimpri Chinchwad

We are hiring candidates for this position on behalf of Skylink Technologies.- Position Customer Support Executive- Experience: Fresher / Experience- Location: Permanent Work From Home / Remote- Salary: 16k take home + 3400 Quarterly Bonus

We have vacant of 2 tele caller executive Jobs in Pimpri Chinchwad Pune for Freshers Educational Qualification : Higher Secondary Skill calling,Marathi,Hindi,Basic computer knowledge etc.

required bike for candidates. good knowledge in computer skills

Key Responsibilities: Customer Support ExecutiveCustomer Interaction:Respond promptly to customer inquiries through various channels (phone, email, chat, etc.).Provide accurate and comprehensive information about products, services, and policies.Address and resolve customer complaints, issues, and concerns in a professional and timely manner.Problem Resolution:Investigate and analyze customer problems and find appropriate solutions.Collaborate with other departments to resolve complex issues and escalate when necessary.Ensure follow-up to guarantee resolution and customer satisfaction.Product Knowledge:Stay informed about the company's products, services, and policies.Continuously update knowledge to effectively assist customers and provide accurate information.Documentation and Reporting:Document customer interactions, issues, and resolutions in the customer support system.Provide regular reports on common customer issues and feedback to improve products or services.Customer Education:Educate customers on how to use products or services effectively.Create and update user guides, FAQs, and other support materials.Quality Assurance:Conduct quality assurance checks on customer interactions to maintain service standards.Identify areas for improvement and provide feedback to the team.Cross-Functional Collaboration:Collaborate with other departments, such as sales, marketing, and product development, to address customer needs and concerns.Share customer feedback to contribute to product and service improvements.Continuous Improvement:Proactively identify opportunities to improve customer support processes.Participate in training sessions and workshops to enhance skills and knowledge.Qualifications and Skills:Bachelor's degree in business, communication, or a related field.Proven experience in customer support or a related role.Excellent communication and interpersonal skills.Strong problem-solving and decision-making abilities.

We have vacant of 30 Chat Support Executive Jobs in Akurdi,Pune, Maharashtra for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Other Bachelor Degree, B.Arch, B.C.A, B.B.A, B.Com, M.Com Skill Networking,Microsoft Office,Communication Skills,Excel etc.

We are seeking a dedicated Customer Support Executive to join our team in Baner. The ideal candidate will manage customer inquiries, resolve issues, and provide exceptional service to our clients.**Key Responsibilities:**- **Respond to Customer Inquiries:** Interact with customers via phone, email, or chat to answer their questions and provide information about products or services.- **Resolve Customer Issues:** Listen actively to customer concerns and work to address and resolve any issues efficiently to enhance customer satisfaction.- **Maintain Customer Records:** Update and manage customer accounts in the database, ensuring that all interactions are recorded accurately for future reference.- **Provide Feedback to Management:** Share insights and feedback from customer interactions with the management team to help improve products and services.- **Collaborate with Team Members:** Work closely with other departments to ensure a seamless customer experience and support when needed.**Required Skills and Expectations:**- The candidate should hold a B.B.A, B.E, or a relevant professional degree and have 1-2 years of experience in customer support or a related field.- Strong communication skills are essential, as the role involves direct interaction with customers. - The ability to work under pressure and manage multiple tasks while maintaining attention to detail is crucial.- A positive attitude and a willingness to learn are vital for success in this role. Candidates should be team players and able to collaborate effectively. - Preference will be given to female candidates for this role, and it requires working from the office full-time.

We have vacant of 2 Technical Support Executive Jobs in Bhosari, Pune, Maharashtra,communication, for Freshers Educational Qualification : Other Bachelor Degree Skill communication etc. (Software :- Tally, Pagarbook, CRM)

-Inform customers about product & services -Handle inbound & outbound calls -Understand customer's need & solve queries

We need a fresher or experience candidate for email sending job in angel one pvt ltd we provide all information to us regarding this you can massage us

i need basic computer knowledge , and age 18 completed , and 12 th pass education .

Customer Support process. Customer care representative - >6 month Sr. Customer care representative - >18 months ......................Minimum 6 months of International BPO voice exp.Should have computer and Internet knowledge / Knowledge of Billing queries ....B2C 5 days per week / split week off Both Side CabUS process night shift will be there but agent should be ok with 24*7 / rotational shifts Should not be perusing regular / part time course Any course which affects the job is not to be sources Excellent Communication skills who can speak with US natives