Support Executive Job Vacancies in Namakkal

Identifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Installing and configuring hardware and software.

Answering phones and explaining the product and services offered by the company.Contacting existing customers as well as prospective customers using scripts.Obtaining customer information and other relevant data.Asking questions to the customer and understanding their specifications.

* Freshers are preferable.* Process - US Semi Voice Process.* Designation: Customer Support Executive.Required Skills:* Good Oral Communication and Listening Skills are mandatory.* Good to have analytical presentation and communication skills.* Understanding of quality and metrics processes.* Maintains high performance metrics such as quality, productivity, and attendance.* Should be a good team player.