Support Executive Job Vacancies in Mathura

We are Hiring for Sales and Support Executive

Identify and engage potential clients through calls, emails, and networking. Build and maintain strong, long-lasting customer relationships. Understand client needs and provide solutions by offering appropriate property options. Promote and sell residential, commercial, or industrial properties. Conduct site visits, property tours, and explain features, pricing, and benefits to clients. Negotiate terms and close deals effectively. Stay updated on real estate market trends, property values, and competitive activities. Provide feedback on market conditions to the management team. Suggest adjustments to sales strategies based on market trends. Follow up on leads generated through marketing campaigns, referrals, and other sources. Maintain accurate records of interactions in CRM software. Assist clients with legal and financial processes such as loan applications, agreements, and registrations. Ensure all sales activities comply with company policies and local regulations. Work closely with marketing, finance, and legal teams to facilitate smooth transactions. Contribute ideas for promotional campaigns and sales strategies.

Operations Executive express their operations strategies and objectives to make sure that the company which they are working for reaches its target and operates effectively. Assisting various other higher executives and also the owner of the company or may be the company's Board Of Directors.

- Handle incoming and outgoing customer calls: The BPO Customer Support Executive will be responsible for answering incoming customer calls, as well as making outgoing calls to assist customers with their queries or concerns.- Provide timely and accurate information to customers: It is crucial for the BPO Customer Support Executive to provide customers with accurate and up-to-date information to ensure customer satisfaction and resolve any issues promptly.- Maintain customer records: The candidate must maintain detailed and accurate records of customer interactions, including complaints, comments, and feedback, to track trends and improve customer service processes.- Resolve customer complaints: The BPO Customer Support Executive should have the ability to handle irate customers professionally and resolve complaints in a calm and empathetic manner to ensure customer loyalty.- Follow communication scripts: The candidate should follow pre-established communication scripts when interacting with customers to ensure consistency and professionalism in customer interactions.Key Skills and Expectations:1. Excellent communication skills: The BPO Customer Support Executive should have strong verbal and written communication skills to effectively interact with customers.2. Problem-solving skills: The candidate must have the ability to quickly assess customer needs and resolve issues efficiently.3. Customer-oriented approach: It is essential for the candidate to have a customer-centric mindset and be dedicated to providing exceptional customer service.4. Ability to work independently: The candidate should be able to work effectively from home and manage their time efficiently to meet job requirements.5. 12th pass with basic computer knowledge: The candidate must have completed 12th grade and possess basic computer skills to navigate customer management systems and databases.

Job Description: Customer Service Associate (Inbound / Outbound) Location: Agra Languages Required: Primary: HindiSecondary: EnglishJob Summary The Customer Service Associate will be responsible for handling inbound and outbound customer calls related to banking services. The role requires providing accurate information, resolving queries, and ensuring a professional and satisfactory customer experience.Key Responsibilities Handle inbound calls and assist customers with queries and complaint registration.Provide end-to-end resolution with high accuracy and ensure First Time Right (FTR).Stay updated with banking products, services, and standard operating procedures.Communicate professionally and effectively with customers and internal stakeholders.Maintain documentation of interactions and follow process guidelines.Eligibility Criteria Educational Qualification:Minimum 12th Pass, OR3-year Diploma after 10th, ORAny higher qualificationTechnical Skills: Basic knowledge of MS OfficeTyping speed: 15 WPM with 85% accuracySpecific Skills: Good communication skillsProblem-solving abilityCustomer-focused mindsetAbility to adapt to process changesWorking ConditionsWorking Days: 6 days a week (1 rotational week off)Shift Duration: 9 hours including breaksShift Timings: Males: 247 rotational shiftsFemales: Between 6 AM to 6 PM (Any 9 hours)

Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ticket Support Executive,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:

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