Support Executive Fresher Jobs in Sector 2

As a Customer Care Executive, you will be the frontline representative engaging with customers to ensure their needs are met effectively and efficiently.**Key Responsibilities:**- **Customer Interaction:** Communicate with customers through phone, email, or chat to address inquiries and resolve issues.- **Problem Resolution:** Identify customer problems and provide timely solutions or escalate them to the appropriate department when necessary.- **Product Knowledge:** Maintain a deep understanding of the companys products and services to assist customers accurately.- **Feedback Collection:** Gather customer feedback and suggestions to help improve services and enhance customer satisfaction.- **Record Keeping:** Document customer interactions and transactions in the companys system for future reference and analysis.- **Collaboration:** Work with team members and other departments to ensure a seamless customer experience.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.- Strong problem-solving abilities to handle customer inquiries and resolve issues efficiently.- Attention to detail to accurately record customer information and feedback.- A positive attitude and a strong sense of empathy to understand customer needs and provide personalized service.- Basic computer skills, including familiarity with software applications and customer management systems.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A willingness to learn and adapt to new challenges, especially for freshers looking to build their careers in customer service.

Company Ebixcash Global Services Pvt. Ltd. Industry BPO Profile Telesales Executive Process Axis Bank Location Noida , Sector 128 ( 3rd floor, Tower 3, Axis house , Sector 128, Noida ) Qualification Graduate/ Postgraduate (Except B.tech ) Salary 16k CTC 21K CTC Experience Fresher & Experience both can apply Shift 9 hours ( 09 :30am 06:30pm ) Working 5.5 Days / Sunday fixed off / 2nd and 4th Saturday off An EbixCash Global Services job description typically involves providing customer support and handling inquiries across various channels like phone, email, and chat, often focusing on managing customer journeys within the company's digital payment and travel services, with roles ranging from basic customer service representatives to specialized positions like technical support or collections agents, depending on the specific department and client needs; essentially, it's a BPO (Business Process Outsourcing) role centered around delivering excellent customer experience through efficient query resolution and account management within the EbixCash ecosystem. Key aspects of an EbixCash Global Services job might include: Customer interaction:Responding to customer queries regarding payments, travel bookings, account details, and resolving issues through phone calls, emails, and live chat. Transaction processing:Handling payment transactions, verifying details, and ensuring accurate processing of customer requests. Account management:Managing customer accounts, updating information, and assisting with account related issues. Sales support:Promoting additional services or products to customers based on their needs. Skills :- 1. Excellent communication skills in English (both verbal and written)2. Should have a knowledge of Banking Products and Sales Strategies Strong problem-solving abilities3.Ability to work under pressure and meet deadlines4.Familiarity with computer systems and CRM tools5. Ability

We have hiring for multiple process like customer support executive, sales executive and collection

Job profile: Customer Care executive Job role : To handle customer query, able to listen the call actively, being polite while talking, should know how to be professional at work, should have zeal to work in the organisation.NOTE : candidate should be comfortable with both day shift and night shift ( depends on the process you get).Should be comfortable with Rotational offs.FOR MORE DETAILS CONTACT:8800523762(HR TRIPTI)

We have Vacant of 1000 Tele Calling Executive Jobs in Noida for Freshers Educational Qualification : Higher Secondary, Secondary School Skill Knows English, Basic Knowledge of Computer Etc.

In This proess you have to coordinate with the seller regarding the registration of Meesho, Amazon,Flipkart.Must have knowledge ,how to do registraion on Meesho, Flipkart, Amazon.Onboarding Skills. Basic Knowledge of computer.Customer Support.Required - Hindi and English Language.Day Shift- 10:00am to 7:00 pm.Salary-Depends on your intervies and skills also.Fresher can also apply .Job Types: Full-time,