Support Coordinator Job Vacancies in Greater Hyderabad

Requirement for an Online Academys Coordinator cum Student Service ProfessionalWe are hiring a Coordinator cum student service representative to manage student registrations, queries and complaintsResponsibilities: 1. Welcome and encourage all new online visitors (via live-chat, whatsapp and email) to attend the free Trial class of the Academy2. Prompt follow up with old visitors to ensure they attend the Trial class on time without any problems3. Assist the new students in the payment process and remind old students about pending fee payments4. Update the Database with students information every time required5. Acknowledging and resolving students and teachers queries / complaints 6. Attend and execute any new task assigned by Management7. Set up the Trial Classes and Regular classes by coordinating with the students and Teachers8. Initial screening of new teachers and scheduling their interviews with Management9. Coordination between Accounts department and students for fee payments10. Maintaining a positive, empathetic, and professional attitude toward students at all times11. Responding promptly to student inquiries and communicating with students through various channels12. Knowing our setup inside and out so that you can answer questions13. Keeping records of student interactions, transactions, comments, and complaints14. Ensure student satisfaction and provide professional student support15. Communicating and coordinating with colleagues as necessary in professional way and providing feedback on the efficiency of the customer service processPrerequisites:1- Uninterrupted Internet, Electricity and availability of a good working laptop is a must2- Excellent and clear Communication Skills (Excellent Spoken and Written English)3 Knowledge of CRM tools with good communication, writing and speaking skills4 Uninterrupted Internet, Electricity and availability of a good5 MS Word and MS Excel skills are requiredalmubaarakicontracting@gmail

Requirement for an Online Academys Coordinator cum Student Service ProfessionalWe are hiring a Coordinator cum student service representative to manage student registrations, queries and complaints.Duties and Responsibilities: 1. Welcome and encourage all new online visitors (via live-chat, whatsapp and email) to attend the free Trial class of the Academy.2. Prompt follow up with old visitors to ensure they attend the Trial class on time without any problems.3. Assist the new students in the payment process and remind old students about pending fee payments.4. Update the Database with students information every time required.5. Acknowledging and resolving students and teachers queries / complaints 6. Attend and execute any new task assigned by Management7. Set up the Trial Classes and Regular classes by coordinating with the students and Teachers.8. Initial screening of new teachers and scheduling their interviews with Management.9. Coordination between Accounts department and students for fee payments.10. Maintaining a positive, empathetic, and professional attitude toward students at all times.11. Responding promptly to student inquiries and communicating with students through various channels.12. Knowing our setup inside and out so that you can answer questions.13. Keeping records of student interactions, transactions, comments, and complaints.14. Ensure student satisfaction and provide professional student support.15. Communicating and coordinating with colleagues as necessary in professional way and providing feedback on the efficiency of the customer service process.Prerequisistes:1- Uninterrupted Internet, Electricity and availability of a good working laptop is a must2- Excellent and clear Communication Skills (Excellent Spoken and Written English)

Microsoft Office, Communication on phone with customers related to the eCommerce Website orders.

good communication skills must speak Hindi and English qualification inter to any degree

About the jobWe are seeking a highly motivated and detail-oriented Customer SupportSpecialist to join our team at Hotel Trader. This role serves as the primary pointof contact for both Supply Clients (Hotels) and Demand Clients (Travel Partners),providing exceptional support across all Hotel Trader products. The successfulcandidate will be responsible for investigating and resolving customer inquiries,ensuring a high level of client satisfaction, and contributing to company growththrough proactive customer service.Key Responsibilities:Develop a deep understanding of Hotel Trader's products, features, andunique selling points to provide informed support.Respond promptly to customer inquiries via email and phone, addressingquestions and resolving issues related to Hotel Trader products.Analyze customer concerns by gathering relevant information and diagnosingthe root cause of issues.Generate and manage customized reports for clients, providing insightsinto performance metrics and other key data.Maintain a high level of professionalism and a positive demeanor wheninteracting with clients, ensuring their needs are met with care andefficiency.Take ownership of ad hoc projects that contribute to client satisfactionand the continuous improvement of Hotel Traders offerings.Stay up-to-date on system changes, new features, and product updates toprovide the most relevant and accurate information to clients.Qualifications:2-3 years of experience in customer support or call center environments.Strong written and verbal communication skills in English, with aprofessional and courteous phone manner.Prior experience in the hotel or travel industry is a plus.Proven ability to multitask, prioritize, and manage time effectively in afast-paced environment.Exceptional organizational skills and attention to detail.Critical thinking and problem-solving abilities, with a logical approach toresolving complex issues.Quick l

Urgent Requirement for Customer Relationship Manager

Solving Customer questions handling customers over call.It is not sales or target based.

Hiring forCustmer Support ExecutiveVoice ProcessDomestic Inbound ProcessNo sales No Target basredSalary:15k to 17k CTCCompany:Square Bpo Services Pvt LtdBegumpet Hyd 15000 - 17000 MonthlyCustomer SupportBegumpet, Hyderabad, Telangana

Requirement for an Online Academys Coordinator cum Student Service ProfessionalWe are hiring a Coordinator cum student service representative to manage student registrations, queries and complaints. Duties and Responsibilities: 1. Welcome and encourage all new online visitors (via live-chat, whatsapp and email) to attend the free Trial class of the Academy.2. Prompt follow up with old visitors to ensure they attend the Trial class on time without any problems.3. Assist the new students in the payment process and remind old students about pending fee payments.4. Update the Database with students information every time required.5. Acknowledging and resolving students and teachers queries / complaints 6. Attend and execute any new task assigned by Management7. Set up the Trial Classes and Regular classes by coordinating with the students and Teachers.8. Initial screening of new teachers and scheduling their interviews with Management.9. Coordination between Accounts department and students for fee payments.10. Maintaining a positive, empathetic, and professional attitude toward students at all times.11. Responding promptly to student inquiries and communicating with students through various channels.12. Knowing our setup inside and out so that you can answer questions.13. Keeping records of student interactions, transactions, comments, and complaints.14. Ensure student satisfaction and provide professional student support.15. Communicating and coordinating with colleagues as necessary in professional way and providing feedback on the efficiency of the customer service process.Prerequisites: High school diploma, or any degree, or equivalent. Experience working as customer support. Knowledge of CRM tools with good communication, writing and speaking skills. Uninterrupted Internet, Electricity and availability of a good MS Word and MS Excel skills are required.

Job Openings for 10 Customer Support Coordinator Jobs for Freshers in Hyderabad having Educational qualification of : Higher Secondary with Good knowledge in good english communication etc.