Key Responsibilities Monitor daily deliveries and evaluate courier vendor performance to ensure timelyorder fulfilment. Address and resolve undelivered shipment issues, ensuring closure of all pendingdeliveries. Ensure data accuracy in ERP by coordinating with RDO teams for correct orderdetails, dates, and remarks. Track and enforce TAT (Turnaround Time) compliance across vendors andimplement measures to improve delivery timelines. Coordinate and oversee courier operations, including order pickup, dispatch, anddelivery. Maintain and monitor vendor payments along with deductions related to damages,shortages, or discrepancies. Prioritize and resolve customer queries related to courier and delivery concerns.Co-ordinate with logistics department Cost efficiency per order in different region E-commerce end to end order management Courier vendor overall control Vendor performance analysis