Service Technician Female Graduate Jobs in Delhi Ncr

* Coordinate with operators at various project sites for daily updates and issue resolution* Communicate with clients regarding service updates, concerns, or technical queries* Track and ensure timely completion of tasks related to service and maintenance* Document reports, follow-ups, and feedback received from clients and site teams* Maintain internal project records and service logs.* Receive and resolve customers', or clients' complaints.* Schedule service appointments, installations, and follow-up visits, coordinating with fields technicians and customer availability.* Represent the company in a professional and positive manner.* Maintain accurate records of customer interactions, service history, and system installations in Service Titan.

Schedule and dispatch service technicians for installation, maintenance, inspections, and emergency services.Coordinate with clients to confirm service appointments, access requirements, and system availability.Maintain accurate records of service calls, technician schedules, and customer interactions in the system (e.g., ERP or CRM).Track open service tickets and follow up to ensure timely resolution.Support the preparation of service reports, quotations, and invoices.Liaise with the warehouse or procurement team for tools, parts, and equipment required for service jobs.Monitor compliance with fire safety standards (e.g., NFPA, local codes) during service execution.Handle customer complaints or escalations professionally and promptly.Generate daily, weekly, and monthly service performance reports for management.Coordinate with internal teams (sales, engineering, operations) for seamless servicedelivery.

Requirement for Service Coordinator Good Communication Skills,Computers,Handling Customers, Lab Scientific Equipment Field