Senior Process Executive Job Vacancies in Haryana

Customer Success Associate (French Bilingual) Location: Gurgaon (Work From Office) Company: Roche (Through Transcom) Salary: Up to 8.5 LPA Job Type: Full-TimeAbout the RoleWe are hiring French Bilingual Customer Success Associates to deliver exceptional customer support for a leading global healthcare client. If you're fluent in French (C1 Level) and have prior customer support experience, this is an excellent opportunity to build your career with an international organization.Key ResponsibilitiesProvide customer support through calls, emails, and chats in French and English.Resolve customer queries professionally and within defined timelines.Ensure high customer satisfaction through effective issue resolution.Build strong relationships with customers while maintaining service quality.Follow company policies, compliance guidelines, and quality standards.Maintain accurate documentation and complete follow-up on customer concerns.EligibilityUndergraduate or Graduate.Minimum 6 months of Customer Support experience.French Language Proficiency - C1 Level (Mandatory).Excellent verbal and written communication skills in French and English.Work Schedule & Benefits5 Days Working2 Rotational Week Offs9-Hour Rotational Shifts (247)Two-way Cab Facility (Hiring Zone)Competitive Salary up to 8.5 LPAOpportunity to work with a leading global healthcare client.Interview ProcessHR ScreeningOperations InterviewFrench Language Assessment (B2/C1 Mandatory)Client RoundOffer & Joining

Job SummaryWe are looking for a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a high level of customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, chat, or in person.Resolve customer complaints and provide appropriate solutions within established timelines.Maintain accurate records of customer interactions and transactions.Provide information about products, services, policies, and procedures.Follow up with customers to ensure issues have been resolved satisfactorily.Coordinate with internal departments to address customer concerns efficiently.Meet customer service performance targets and quality standards.Identify customer needs and recommend suitable products or services when applicable.

Shift: Rotational Shifts (24/7 Environment)Eligibility : Fresher and Experience both would worksGood Communication - B2 levelMode of interview : 1st telephonic round with HR, 2nd operation round - Virtual, 3rd round F2F.

We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. Assist Customers: Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. Resolve Issues: Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. Document Interactions: Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. Provide Product Knowledge: Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.

We are looking for a dedicated Tele Caller to join our team in Sector 18. The primary responsibility of this role is to communicate with potential customers and promote our services over the phone. This is a full-time position, and candidates should have completed at least their 12th grade.Key Responsibilities:- Making Outbound Calls: Contact potential customers to inform them about our products and services, and generate interest.- Handling Inquiries: Respond to customer questions and concerns in a clear and professional manner, ensuring a positive experience.- Maintaining Records: Keep accurate records of calls made, customer interactions, and feedback in the company system for future reference.- Meeting Targets: Work towards daily or weekly call quotas, contributing to the overall sales and outreach goals of the company.- Collaborating with Team: Work closely with team members and supervisors to share insights and improve calling strategies.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential to effectively convey information and engage customers.- Listening Skills: Ability to listen carefully to customer needs and respond appropriately.- Basic Computer Skills: Familiarity with using computers for entering data and managing information.- Positive Attitude: A friendly and upbeat demeanor to create a welcoming environment for customers.- Time Management: Ability to handle multiple calls efficiently while staying organized and focused on tasks. This position is ideal for individuals looking to start their career in sales and customer service.

Job Description:Roles:1. Graduate / MBA (Marketing preferred)2. Experience in Bag / Luggage / industry preferred3. Strong communication & negotiation skills4. Dealer & distributor management expertise5. Target-oriented and result-driven approach6. Fluent in Hindi & English7. Proficient in MS Excel, CRM & email communication8. Willingness to travel extensivelyResponsibility:1. Drive Pan-India sales growth and business expansion2. Develop and manage Dealers, Distributors & Corporate Clients3. Handle and grow existing key accounts4. Achieve monthly, quarterly & annual sales targets5. Study market trends, competitor pricing & customer demand6. Conduct client meetings, negotiations & closures7. Coordinate with production & logistics teams for timely delivery8. Prepare sales forecasts, MIS & performance reports9. Monitor outstanding payments and credit control10. Guide and mentor junior sales executives11. Represent company at trade fairs, exhibitions & business events

- Handle incoming customer inquiries via phone, email, and web chat: The customer associate will be responsible for promptly responding to customer queries and concerns through various communication channels.- Provide technical assistance and troubleshoot issues: The role involves assisting customers with technical issues related to products or services and resolving them in a timely manner.- Maintain a positive and professional attitude: Customer associates must interact with customers in a friendly and courteous manner to ensure a positive customer experience.- Follow up with customers to ensure satisfaction: It is important for the customer associate to follow up with customers after resolving their issues to ensure they are satisfied with the service provided.Skills and Expectations:- Strong communication skills: The customer associate must have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving ability: A strong problem-solving ability is crucial for resolving customer issues efficiently and effectively.- Ability to work in a fast-paced environment: The role requires the ability to work under pressure and handle multiple customer inquiries simultaneously.- Team player: The customer associate should be able to work well in a team environment and collaborate with colleagues to provide excellent customer service.

Customer Service role is basically resolving consumers complaints through phone calls and providing the support if they are facing any kind of problem ol in Using the services than the customer service executive resolve thier problem and taking feedback from them .

The Call Center Associate will be responsible for handling incoming and outgoing calls in a professional manner. This includes answering customer inquiries, resolving issues, and providing information about products or services. The associate will need to maintain a positive attitude and excellent communication skills to ensure customer satisfaction.Key responsibilities include:- Answering incoming calls promptly and professionally- Responding to customer inquiries and resolving issues in a timely manner- Providing information about products or services accurately- Maintaining a high level of customer service at all times- Recording customer interactions and transactions accurately in the systemThe ideal candidate should possess strong communication skills, be able to multitask, and have a customer-centric approach. Attention to detail and the ability to work well under pressure are also important for this role. Previous customer service experience is preferred, but not required. A minimum of a 12th pass education level is necessary for this position.

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Company India First life insurance Ltd represent by BOB BankJob Profile Business Associate Age No limit bar 25 to 55Work responsibility sales &marketing life insurance policies plan Earning Sary 5000k to 30k Monthly + Incentives + Rewards+Annually Bonus+National and International tripsWe are looking for a Business Associate to join our team at at India First Life. The role focuses on expanding the client base, meeting revenue targets, and ensuring exceptional customer satisfaction. The position offers 5000 - 60000 and opportunities for career growth. Key Responsibilities: Research and identify new client opportunities in the market. Build strong, professional relationships with clients through regular communication. Promote product and service offerings that align with customer needs. Collaborate with internal teams to ensure seamless delivery of services. Monitor industry trends to adapt strategies and stay competitive. Provide regular feedback and insights to the management team. Job Requirements: The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. Strong interpersonal skills, the ability to close deals effectively, and a customer-focused approach are also essential for this role.Thanks & RegardsKaushal Singh

*Responsible to connect with clients over the call for order updates*Educate customers about product features, services, and promotions to enhance their understanding and utilization, thereby fostering long-term engagement.*Resolve the queries and process the order of interested customer ,product delivery confirmation and return update*Document customer feedback and insights to identify trends, common issues, and areas for improvement in products or services.*Maintain data

Hiring! Hiring! Hiring!Role: Customer Support Executive (Voice/Non-Voice)Location: Noida GurgaonSalary: Upto 35000 CTCTiming:Rotational OffEligibility: UG / Graduate, Freshers welcomeSkills: Basic English, Good communication Walk-in Interview Call/WhatsApp: 9910612027Contact Hr- KajalDrop your cv in this number. Only immediate joiner Apply

DESIGNATION: CUSTOMER SERVICE ASSOCIATE (VOICE PROCESS)LOCATION: GURUGRAM, SECTOR 32SHIFT: ROTATIONALSALARY: 3.5-4 LPA + NIGHT SHIFT ALLOWANCE HEALTH INSURANCEELIGIBLE: 0 TO 1 YEAR OF EXPERIENCE ( GRADUATED)INTERVIEW: WALK INKEY RESPONSIBILITIES:--Answer inbound/outbound customer calls professionally.-Resolve queries, complaints, and service issues promptly.-Provide accurate information related to products or services.-Maintain clear, polite, and effective communication.-Document call details and update customer records.-Follow call scripts and adhere to quality standards.-Escalate unresolved issues to the appropriate team.-Meet call handling time and customer satisfaction targets.DROP YOUR UPDATED RESUME ON Shraddha@zeldainfotech.com

Role: Customer Service Associate Voice Process Location: Gurugram (Client Confidential) Shifts: Rotational (including weekends & holidays) Experience: Freshers or up to 1 year Language: Fluent spoken English required

We are looking for 60 B2B Sales Executive Posts in Noida, Lucknow, Pune, Varanasi, Ramganj Mandi Kota, Kishangarh, Ajmer, Patna, Amritsar, Ambala, Panipat, with deep knowledge in B2b Marketing, Sales, B2B Sales Executive, B2c Marketing, Tele Marketing, Field Sales, Sales Process, Service Marketing, Direct Sales, Direct Marketing Associate and Required Educational Qualification is : B.A, B.Com, B.Tech, Other Bachelor Degree, Post Graduate Diploma, M.Com, Other Doctorate Degree

Hiring for one of the top most bpo 5 days working 2 days off . virtual interview will be there can facility will be available . every one can apply we have processes for both fresher and experienced .we have chat /voice/blended international and domestic processes

Hiring for international voice and non voice processes . 5 days working 2 days off. Cab facility will be available and huge amount of incentives will be there and need a immediate joiners only with good communication skills

DESIGNATION:- CUSTOMER SERVICE ASSOCIATE (VOICE PROCESS)LOCATION:- GURUGRAM, SECTOR 32SHIFT:- US SHIFT ONLYSALARY:-3.5-4 LPA+NIGHT SHIFT ALLOWANCE+ HEALTH INSURANCEELIGIBLE:- 0 TO 1 YEAR OF EXPERIENCE ( GRADUATED)INTERVIEW:- WALK INKEY RESPONSIBILITIES:-Answer inbound/outbound customer calls professionally.Resolve queries, complaints, and service issues promptly.Provide accurate information related to products or services.Maintain clear, polite, and effective communication.Document call details and update customer records.Follow call scripts and adhere to quality standards.Escalate unresolved issues to the appropriate team.Meet call handling time and customer satisfaction targets.DROP YOUR UPDATED RESUME ON tiwari.shraddha2801@gmail.com

As a Customer Associate, you will be responsible for providing excellent customer service through various channels, such as phone calls or emails. Your key responsibilities include maintaining positive customer relationships, resolving customer issues promptly and efficiently, and promoting products or services. You will need to have strong interpersonal skills, the ability to work in an international call center environment, and a good understanding of customer support practices. A graduate degree is required for this full-time position, and previous experience in customer care or service marketing is a plus. Working from home, you will need to be self-motivated, organized, and able to effectively communicate with customers and team members.