Array ( [0] => senior-process-executive [1] => mumbai ) Senior Process Executive Jobs in Mumbai,Senior Process Executive Job Vacancies in Mumbai Maharashtra
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Senior Process Executive Job Vacancies in Mumbai

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  • Fresher
  • 6.0 Lac/Yr
  • Mumbai
Customer Care Associate Outbound Calling Customer Care BPO Operations International BPO BPO Sales BPO Voice International Voice Process Call Center International Voice Chat Support International BPO Voice Process Good Communication Skills
Key Responsibilities in the BPO Sector:Handle customer queries via phone, email, or chat efficiently and professionally.Provide accurate information and effective solutions to ensure customer satisfaction.Maintain high-quality service standards and adhere to company policies.Perform accurate data entry and documentation of customer interactions.Meet performance targets such as quality scores, turnaround time, and productivity.Resolve issues promptly while maintaining a positive customer experience.Uphold confidentiality and data security at all times.Adapt to various client processes, tools, and business requirements.Participate in regular training and skill development programs.Contribute to continuous process improvement and team collaboration.
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Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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Communication Customer Support Sales Chat Support International BPO Voice Process Chat Process Executive Domestic BPO International BPO
The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.
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Customer Support Associate (csa)

Impact Infotech Pvt Ltd

  • 1 - 5 yrs
  • 2.8 Lac/Yr
  • Andheri East Mumbai
Chat Support Chat Process Customer Support Voice Process Customer Care Associate
Process: Kotak Securities Stock Market (Chat/Voice Process) Designation: Customer Support Associate (CSA) Role: Handle and resolve customer queries and complaints via Chat/Voice Process Eligibility: Any Graduate / Minimum 6 months of Customer Service experience (BPO/BFSI mandatory)Age: 18 to 35 years Shift:Day Shift between 8 AM 8 PM (Any 10 hours)5 Days Working - Any 2 Rotational Week Offs Location: Chandivali, Andheri East Salary: 19,900 21,500 (in hand)
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  • 1 - 3 yrs
  • 9.0 Lac/Yr
  • Mumbai
Product Life Cycle Loan Process
About the RoleWe are looking for a motivated Product Management Associate to support the design, development, and management of Loan Against Property (LAP) products. The role requires strong analytical, research, and coordination skills to drive product growth and ensure compliance with regulatory guidelines.Roles & ResponsibilitiesAssist in the design, enhancement, and lifecycle management of LAP products.Conduct market research, competitor analysis, and identify new product opportunities.Collaborate with credit and risk teams to define eligibility criteria and policy guidelines.Support operations to ensure smooth loan processing and customer experience.Assist in pricing strategy, interest rate, and fee structure recommendations.Prepare training materials and conduct product training for sales teams.Ensure compliance with regulatory standards and internal audit requirements.Partner with marketing teams for campaigns, communication, and product promotions.Handle product-related escalations and ensure timely resolutions.Skills & ExperienceEducation: Bachelors degree in Business Administration, Finance, or related field (MBA preferred).Experience: 13 years in NBFC/BFSI sector, preferably with exposure to LAP products.Strong understanding of product features, loan processes, and compliance requirements.Analytical mindset with problem-solving and decision-making skills.Excellent communication, coordination, and stakeholder management abilities.Proficiency in MS Office Suite (Excel, PowerPoint, Word) and data analysis tools.Knowledge of IT/AI applications in financial products will be an added advantage.Ability to work in a fast-paced, target-driven environment.
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Communication Outbound Calling Domestic BPO Voice Process Inbound Voice Process BPO Cold Calling
Votiko Solutions: A Symphony of Success in Every Call!Embark on an exciting career odyssey with Votiko Ventures Private Limited, where we are on the lookout for passionate individuals to join us as Call Center Executives in our thriving international BPO.Position: Call Center ExecutivesCompany: Votiko Ventures Private LimitedType: International BPO (Your Office, Your Rules)Your Journey of Excellence:1. Ignite telemarketing brilliance: lead generation, appointment setting, surveys, and verification.2. Command the stage with inbound and outbound calls, curating personalized experiences for both B2B and B2C clients.3. Craft memorable customer connections through calls, emails, and live chat.4. Propel yourself beyond targets, showcasing independent prowess and resilience.Your Path to Success: 1. Illuminate your career with at least 3 years of experience in the dynamic international call center industry. 2. Master the language of success: fluency in English, complemented by exceptional communication abilities. 3. Age is merely a figure seize opportunities for those under 40 years. 4. Demonstrated achievements in telemarketing and customer service. 5. Equipped with a laptop and a reliable broadband connection for a smooth remote working experience. Why Choose Votiko Ventures? The Benefits Await: - Attractive compensation: 20,000 to 70,000 per month plus performance-based incentives. - Enjoy the flexibility of working from any location you choose. - Engage in a culture that promotes satisfaction, personal growth, and happiness.Slogan: Votiko Ventures - Where Every Call Composes Your Success Symphony!Ready to Contribute to the Symphony? Connect Now: Dial 8511539085 or send your resume to hr@votiko.comEmbark on a symphony where each call contributes to the melody of your success, and every interaction is a note in your harmonious career. Join Votiko Ventures, where the journey is a celebration of triumphs!
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Call Center Associate

Edens Staffing Services

Client Servicing International Call Center Customer Support Inbound Voice Process International BPO Inbound Process Outbound Calling Domestic BPO Voice Process Cold Calling BPO Non Voice BPO Sales Call Center BPO Sales
To attend the service call of the existing clients of travel company
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Andheri East Mumbai
Domestic BPO Customer Guidance BPO Operations Chat Support Chat Process BPO
Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients and customers in person or via phone Forming reports based on customer satisfaction statistics and helping their team to develop new skills Interacting with customers to ensure they have a desirable and shareable experience
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  • 1 - 3 yrs
  • 7.0 Lac/Yr
  • Mumbai
Purchase Planning Strategic Purchasing Purchase Process Procurement Strategy Material Procurement Vendor Development Vendor Negotiation
Prolife - Executive/Sr Executive PurchaseSalary - 5to 7 LPAExp - 1 to 3 yearsLocation -MumbaiRole & responsibilities :1. Requirement planning2. Floating RFQ3. Scheduling raw material purchases4. Tracking movement of materials5. Update MISThe other responsibilities include working on key projects/initiative taken by company. The project shall cover these topics :1. Supply Chain sustainability2. Business sustainability3. Regulatory complianceAdditional Information :- Working Days - 6 Days Work Timings - Monday to Friday 10:00 am to 6:30 pm & all Saturdays 10:00 am to 4:00 pmRequirementsProlife - Executive/Sr Executive PurchaseSalary - 5to 7 LPAExp - 1 to 3 yearsLocation -MumbaiRole & responsibilities :1. Requirement planning2. Floating RFQ3. Scheduling raw material purchases4. Tracking movement of materials5. Update MISThe other responsibilities include working on key projects/initiative taken by company. The project shall cover these topics :1. Supply Chain sustainability2. Business sustainability3. Regulatory complianceAdditional Information :- Working Days - 6 Days Work Timings - Monday to Friday 10:00 am to 6:30 pm & all Saturdays 10:00 am to 4:00 pm
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Direct Marketing Marketing Coordinator Sales Coordinator Lead Generation Process Executive
Join Our Team as a Remote Client Relations AssociateWork from home on a freelance basis with us. Your responsibilities will involve:- Helping customers with provident fund queries and withdrawals, and handling HR questions.- Generating leads through tele-calling, social media, personal contacts, referrals, and advertising on WhatsApp, Facebook, and LinkedIn. You'll earn commission when deals are closed. (No fixed salary)Benefits:- Flexible work hours.- Payment based on commission.Apply Now:Share your resume via email at sales.saihr@gmail.com or contact us via call or WhatsApp at +919890094707.
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AR Caller US Process Denial Management Revenue Cycle Account Receivable
Outbound calls to insurances for claim status and eligibility verification. Denial documentation and further action. Calling the insurance carriers based on the appointment received by the clients. Working on the outstanding claims reports/account receivable reports received from the client orgenerated from the specific client software. Calling insurance companies to get the status of the unpaid claims. Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP,Patient calling, Provider outreach program etc.) Maintain the individual daily logs. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs. Work cohesively in a team setting. Assist team members to achieve shared goals. Compliance with Medusinds Information Security Policy, client/project guidelines, business rulesand training provided, companys quality system and policies. Communication / Issue escalation to seniors if there is any in a timely manner
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Customer Handeling Customer Service Customer Care BPO Domestic Process Voice Process Blended Process Chat and Email Process Inbound Outbound Voice Process Customer Care Cons Customer Guidance BPO Operations Domestic BPO Non Voice Process BPO Non Voic
This is bpo industry, hiring for customer care executive role,customer handeling,call center job it is.
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Customer Service Associate

witbloom training and placement

BPO Customer Handling Customer Care International Voice Inbound Voice Process Domestic BPO Problem Solving Customer Relationship International BPO Non Voice Process Chat Support S Sales
Hello Everyone,We are hiring for Mumbai location.Designation : Customer support Associate Process : Blended Process Required : Excellent communication skills in English.Experience : 1 year of experience in CSA Qualification : Graduation.Working days : 6 days.Shift : Day shift Week off : Rotational Week offSalary : 23 in hand Interested one can share their resume on this no. 7693928266
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Customer Associate Customer Relationship Customer Care Customer Service Customer Support International Call Center Voice Process Technical Services Inbound Process International Voice Process
HelloAre you looking for jobSearching for job Wait is overrrKindly give us a call if you are looking for job in BPO / KPO / CUSTOMER SERVICE / BACK END INDUSTRYJobs available ALL OVER MUMBAITie-ups with more than 500 companies, also having renowned companies such as GEBBS, ACCENTURE , MEDUSIND, CONCENTIX , TELEPERFORMANCE , TSI, WIPRO, Skinnsi, Toothsi and many more.HSC FRESHER / EXPERIENCEDGRADUATE FRESHER / EXPERIENCED*JOBS AVAILABLE FOR ONE AND ALL*Salary scale start from 7k - 60k depends on your experience and skills.Training will be provided on*HOW TO CRACK INTERVIEWS?*Contact and watsapp - *9167443507*
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Looking For Associate Sales

SySpree Digital Pvt. Ltd.

Marketing Outbound Calling Lead Generation Cold Calling b2b Marketing Voice Process Sales Problem Solving
Responsibilities:Lead Generation: Conduct research to identify potential customers and industries for our products/services. Utilize various channels, including social media, email campaigns, and cold calling, to generate leads.Prospect Qualification: Engage with leads to understand their needs and assess their potential as qualified prospects. Gather additional information for effective lead qualification.Sales Outreach: Conduct outbound calls, emails, and other communication methods to initiate conversations with potential customers. Articulate the value proposition of our products/services to prospects and create interest in further discussions. Create and send proposals as per discussion with potential clients Coordinate with Accounts for Invoice creation and send to potential clients Ensure payment is received with given period for the services Data Management: Update and maintain accurate records of prospect interactions Ensure data integrity and provide regular updates to the sales team regarding lead progress.
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Virtual Assistant Admin Coordinator Administration Incharge
Job Description: Has at least 6+ years of relevant work experience as a virtual assistant is a must Good communication skills with have proven ability in handling client/vendor calls and good email writing skills. Responsible for Administrative Services, like calendar bookings, Travel & Expense, Reports, etc Responsible for timely and accurate MIS reports on a weekly/monthly basis Ability to prioritize items Perform tasks with a high degree of accuracy and consistency, in a timely manner Create and maintain operational documents and perform activities accordinglyDesired candidate profile: Candidate should be a Graduate or a Post Graduate above 50% aggregate is a must Exceptional communication skills (Verbal and Written) Proficiency in tools such as MS Word, MS Office and Excel Open to rotational shifts. Minimum work experience should 3 years in an international BPO/KPO with at least 1yr as a virtual assistant Any women candidates from Sabbatical is welcomed Should have worked for a minimum period of 12 months as a Sr. Executive/ Sr. Associate/ Sr. AnalystWorking Hours: Should be flexible to work either in US shift (6PM 2.45 AM) or UK (3 PM 11.45 PM) Hybrid Working Mode (1 Week WFO/3 weeks WFH month)Cab facility is provided only within 24-kilo meters from Pune (Viman nagar) or Mumbai (Vikhroli)
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Looking For Customer Service Representative

JOB24by7 Recruitment Consultancy Services

Call Coordinator Inbound Process Inbound Voice Process Inbound Outbound Calling Customer Associate
Roles & Responsibilities:- Answering incoming Emails, Chats & Calls from customer and addressing their queries or concern- Providing product information, troubleshooting assistance and guidance on services- Resolving customer issues promptly and escalating complex problems to the appropriate departmentExpected Criteria:- Candidate should carry min 6 months of experience into Emails & Chats Customer Service.Qualifications:- Min HSC or Graduate- Should be an immediate joiner- should be between the age of 19 to 35
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Customer Service Associate

Hindustan Recruitment

Customer Care Customer Service Representative BPO Customer Support Executive International BPO International BPO Voice Process Customer Care Executive Outbound Voice Process
ROLE- CUTOMER SUPPORT (INTERNATIONAL PROCESS)LOCATION- Thane, Wagle EstateSalary- 35k to 40k +Unlimited IncentivesExperience- 1 year in INTERNATIONAL BPO 5 days working, shift time- 7pm to 4am, CAB FACILITY AVAILABLENeed candidates with US SALES/ RETENTIONS/ COLLECTIONS/ CUSTOMER SERVICEQualificationsCustomer Support and Technical Support skillsExcellent Interpersonal SkillsAnalytical SkillsExperience in resolving customer inquiries and complaintsAbility to provide support to customersStrong communication skills, both written and verbalBachelor's Degree/ Undergraduates
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Customer Service Associate Fresher

Aerial Telecom Solution Pvt Ltd

  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Vikhroli Mumbai
Customer Care International Voice Process UK Shift US Shift
Please find below the detailed job description for your reference.Job Location: VIKHROLI, MUMBAIJob Description:Job description: International Voice ProcessResponsibilities: In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines. Candidate expected interactions are within Candidate team and direct supervisor. Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work. Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders. Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required. Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work
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  • 2 - 3 yrs
  • 6.0 Lac/Yr
  • Mumbai +1 Pune
Tally Microsoft Excel BPO Executive Work From Home
We are Looking for Bpo Executive. Bpo International,Non Voice Process,Chat Process, Backend Process, Customer Service Process,
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Customer Relationship Customer Care Customer Service Customer Support International Call Center Technical Services International Voice Process Voice Process Inbound Process
HelloAre you looking for jobSearching for job Wait is overrrKindly give us a call if you are looking for job in BPO / KPO / CUSTOMER SERVICE / BACK END INDUSTRYJobs available ALL OVER MUMBAITie-ups with more than 500 companies, also having renowned companies such as GEBBS, ACCENTURE , MEDUSIND, CONCENTIX , TELEPERFORMANCE , TSI, WIPRO, Skinnsi, Toothsi and many more.HSC FRESHER / EXPERIENCEDGRADUATE FRESHER / EXPERIENCED*JOBS AVAILABLE FOR ONE AND ALL*Salary scale start from 7k - 60k depends on your experience and skills.Training will be provided on*HOW TO CRACK INTERVIEWS?*Contact and watsapp - *9167443507*
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Looking For Inside Sales Executive

Edens Staffing Services

Inside Sales Inside Sales Executive Inside Sales Associate Tours Travel Sales Process Travel Booking Outbound Sales Travel Arrangements CRM Sales Outbound Calling Channel Sales Agency Sales Lead Generation Negotiation Skills Pressure Handling Cold Calling Customer Communication
To market travel packages for domestic and international markets to all travel agents
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