Senior Process Executive Job Vacancies in Kolkata

As a Customer Associate, you will play a vital role in ensuring customer satisfaction and providing support through various channels. This is a full-time work-from-home position based in Kolkata, and we welcome candidates with 0 to 6 years of experience. **Key Responsibilities:**- **Assist Customers:** Provide timely and helpful responses to customer inquiries through phone, email, or chat. Your role is crucial in addressing customer needs and ensuring they have a positive experience.- **Resolve Issues:** Identify and troubleshoot customer problems effectively. You will be responsible for finding solutions that meet customer expectations and resolve their concerns.- **Maintain Records:** Keep detailed and accurate records of customer interactions and transactions. This helps in tracking issues and improving service quality.- **Feedback Collection:** Gather customer feedback about products and services. This information is valuable for the improvement and development of offerings.- **Team Collaboration:** Work closely with other team members to ensure customer needs are met. Effective communication with colleagues enhances overall service quality.**Required Skills and Expectations:**The ideal candidate should be a female with a minimum educational qualification of 10th pass. You should possess excellent communication skills for clear interactions with customers. A friendly and patient attitude is essential for dealing with various customer personalities. Basic computer skills and familiarity with online communication tools are necessary. We expect you to be proactive in learning about our products and services to serve customers more effectively. Time management and organizational skills are also important, as you will be handling multiple inquiries at once.

We're Hiring: Customer Service Representative (Outbound UK Process)Location: Behala Taratala, Kolkata (WFO Only) Shift Time: 1 PM 10 PM (Fixed Timing)Work Days: Monday to Saturday (6 Days a Week)Freshers Welcome!About Us Pemlix Technology Solutions Pvt Ltd.At Pemlix, we're all about delivering smart, scalable IT & BPO solutions for businesses across the globe. From lead generation to back office support, we keep things moving and clients happy. Our growing team is now on the lookout for energetic, talkative, and driven individuals to join our outbound UK process.What You'll Be Doing ?Make outbound calls to UK-based customers (no night shifts!)Share information about our services and offersGenerate leads, follow up, and keep conversations engagingMaintain accurate call records and customer infoBe the voice that makes a difference helpful, polite, and professionalWhat Were Looking For:Great communication skills (English fluency is a big plus!)Confidence on calls and a positive attitudeAbility to handle rejections without losing your coolBasic computer skillsFreshers encouraged to apply training will be providedExperienced candidates must have valid document proof (ID, experience letter, etc.)Why Join Us?Fixed day shift: 1 PM 10 PM (UK timing, but no late nights!)Sundays OFF Friendly team, supportive work cultureLearn the ropes of the BPO industry and grow your careerAttractive salary + incentives for performance + PF & ESI Drop facilities available for females employeesContact us - 9073150150

Process Associate Hiring NowLocation: Salt Lake, Sector V, KolkataShift: Fixed Night Shift (MondayFriday)Process: Inbound Voice (No Sales No Targets)Salary: 15,000 19,000 (Gross)Benefits: Free cab drop after shift + statutory benefitsEligibility: Freshers / Experienced candidates with good English communication and comfortable with night shifts.

Job Opening: Non-Voice Robo Process Executive (International Process)Location: [Kolkata/Taratala Webel IT Park Near Jinjira Bazaar]Shift Timing: 1:00 PM 10:00 PM (Fixed Shift)(Drop will be provided to only Girls)Working Days: Monday to SaturdayWeekly Off: Sunday (Fixed)Job Description:We are hiring Non-Voice Robo Process Executives for our international outbound call center. This is a system-based role no calling or voice communication involved. Candidates should be able to understand basic English and follow process instructions accurately.Eligibility Criteria:Minimum Qualification: Class 10 (Matriculation)Age Limit: 18 35 yearsCommunication: Should understand English (reading & comprehension)Experience: Freshers are welcomeKey Responsibilities:Manage automated outbound processes efficientlyMonitor and report system performanceComplete assigned tasks with accuracy and timelinessFollow company SOPs and maintain process qualitySkills Required:Basic computer knowledgeAverage communication skillsAttention to detail and disciplineAbility to follow instructions carefullySalary & Benefits:Fixed Salary (no sales target pressure)Paid Training Provided by CompanyPerformance BonusReferral Incentive ProgramSupportive and growth-oriented work environment

Hiring for Customer Service Associate Jobs in Wipro Kolkata, for Freshers,Required Minimum Educational Qualification is : 12th Pass with Good Communication Skills, Proficiency In English, International BPO, BPO Operations, Voice Process, Customer Care Associate etc. International Voice Process. Interested candidates please WhatsApp me at 6290873221.

JOB DESCRIPTIONURGENT HIRING FOR LEAD GENERATION SPECIALITY - PERMANENT MORNING SHIFT - INTERNATIONAL BPO - AUSTRALIAN VOICE PROCESS.PLEASE NOTE: WE WANT ONLY A FLUENT COMMUNICATOR IN ENGLISH.**WORK FROM THE OFFICE ONLY*Job criteria:1. Candidate must have a strong grip on English communication. (MANDATORY)2. Candidates must be ready to work in the Morning Shift at the office location (Sector V, Salt Lake, Kolkata).3. Age must be between 18-35 years only.Shift Time: 7 am - 4 pm (MON-FRI)7 am - 2 pm (Saturday only)Sunday is fixed offNO CAB FACILITY.Job Types: Full-time, Permanent

Urgent hiring for an MNC in kolkata for Customer Support Executive, salary ranging from 13,800 to 17,800, it's work from office, fixed weekend ( Sat & Sun ) off, free cab drop facility with travel allowance and subsidised meal. No sales, no target, PF& ESI available. Attendance allowance of 1k per month is provided with lucrative bonus of upto 15k annually available.It's an inbound process ( US healthcare ) working Night Shifts.candidate who is 12th pass / diploma with good communication skill in English may apply.

ResponsibilitiesAnswering inbound calls/Chat/Email and resolving queriesProviding customer support and resolving their issuesUtilizing knowledge of products or services to effectively assist customersFollowing communication scripts and proceduresEnsuring all interactions are recorded and documented accuratelyQualificationsAny Undergrad/Graduate/PG can applySkillsExcellent English communicationProblem-solvingActive listeningBasic computer skillsTyping skillsInterested candidates are requested to connect with below mentioned HR:HR Biswajit Goswami 8902862961

Outbound CallsCandidates Fluent in English will be considered.Good communication skillsShift : Morning (Fixed Shift)Time: 6:30 am - 3:00 pm/7:00am -3:30pmABOUT COMPANY: We are an International BPO working for Australian Captive Energy Process.#BENEFITS:Yearly BonusHigh IncentivesAttendance BonusOn time SalaryQUALIFICATIONS:High School Diploma or Equivalent.Graduate*FRESHERS...

Inbound/Outbound Call Handling, Customer Retention, Customer Upselling

Job Location - Saltlake, Sector V, KolkataJob Description:Actively engage with leads through outbound calls and inbound inquiries to maintain communication.Understand student needs and recommend tailored courses.Develop in-depth knowledge of courses, curriculum, benefits, and pricing.Manage the sales cycle from initial contact to deal closure.Build and maintain strong relationships with students/ Customer.Ability to handle objections and close deals effectively.Minimum of 1 years of experience in a similar roleFreshers are also encouraged to apply.Whatsapp your resume to 9147709404Email - joydeep.mondal@houseofedtech.in

Key Responsibilities:Manage end to end production process of embroidery bagsWork closely with the design and sourcing team to select the appropriate raw materials ensuring consistency and quality.Collaborate with procurement teams to ensure timely and cost-effective sourcing of materials.Track consumption and costing of multiple materials and processes including fabric & non fabric materials, embroidery, dye and printing, computer work , manual work and highlights, Preferred Skills:Proficient in various embroidery techniquesKeen eye for detail to ensure high standardsAbility to spot and rectify defects during production processNote: Embroidery experience is must. Nift background is nice to have

Job Openings for 50 Process Associate Jobs for Freshers in Salt Lake, Kolkata, having Educational qualification of : Higher Secondary with Good knowledge in Excellent English Communication etc. It's an inbound voice call process.

The Process Name is Ajio and This is completely work from home Process. Salary will be credited every month 7th.

Our client is an MNC US billing company who is looking for someone who will be resolving the issues and queries of Doctors and hospitals regarding medical Billing and Insurances.The desired candidates must haveExcellent Communication in English. (Both Oral and Written)Should Have Good Interpersonal & Analytical SkillsMust be well organized and detail-orientedKnowledge in MS Office and Good typing Speed.Willingness to work for US Shift ( Night Shift )Work from Office onlyMinimum Qualification-Undergraduate.Only Immediate Joiner requiredAge Limit Up to 35years old.FRESHERS AND EXPERIENCE BOTH CAN APPLY.

Job descriptionEssential Duties and Major Responsibilities:Books warranty repair orders and submits claims of manufacturer warranty.Maintains receivables schedules; processes service contract claims submissions and ensures appropriate follow-up.Works closely and effectively with teams of technicians, service writers, and supervisors.Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts.Communicates with Service Advisors to define the scope of a warranty claim.Processes all warranty paperwork to ensure proper documentation and to verify criteria.Reconciles all warranty receivables and works with the accounting department to obtain payments; keeps track of all services and customer records as required by the warrantor.Stays abreast of all factory recall announcements and procedures and establishes and builds positive relationships with the manufacturers designated warranty representatives and the representatives of any aftermarket warranty company with which the dealership conducts business.Reviews every warranty repair order is written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals.Determines the applicable labor operation code, failure codes, and/or other administrative data required and enter them on orders.Ensures that all deductibles are appropriately documented, so they are collected from the customer at the time of repair completion/delivery.Review all returned and/or rejected warranty claims and prepare the repair orders for immediate resubmission.Maintains a record of all claims submitted, returned/rejected, and paid and their current status.Establishes and maintains a record and control of the physical inventory of parts to be returned, inspected, or scrapped by the manufacturer or other warranty authority.Provides a weekly report to the Service Manager regarding claims status.Reports to management any situation or condition.

Hiring for Telecallers at VGM Company Mode: work from the office.It's a Fixed Day shift work with Sunday off.Emi collection or Loan processing work.Fresher salary in between 10k-12k.Candidates will get a hike in the last drawn salary if proper work experience documents are there.Criteria: Minimum HS pass or any diploma, Agent must be able to speak Hindi language.Fresher and Experience both can apply.This is a direct company, no consultancy charges there.Contact Rana HR @ 7439121306

Teleminds Infotech Pvt. ltd Is hiring International/Domestic BPO Experienced candidates for Outbound Voice Process in Fixed Morning Shift.Process: Australian Energy/ InsuranceTHE CANDIDATE MUST HAVE PREVIOUS BPO EXPERIENCE.THE CANDIDATE MUST SPEAK FLUENT ENGLISH.SHIFT: 6.00 AM-3.00 PM ( MONDAY- FRIDAY)6.00 AM- 12.00 PM (SATURDAY)FREE HOME PICK UP AVAILABLE.IMMEDIATE APPRAISAL + P.F. + E.S.I FACILITIES AVAILABLE.Salary : 15000-25000/- + Huge Incentive per month.Saltlake Sector 5, SDF more, Rajarhat, Salt Lake City - 700091, West BengalBenefits:1. Commuter assistance2. Leave encashment3. Sick Leave + Paid Leave.4. Provident FundSupplemental pay types:Performance bonusLanguage:English (MUST)Please call or send your CV to HR Ajanta (9073625086)

Hiring for International UK Process,English Communication is Mandatory.Freshers and Experienced Candidates required,Full time shiftWork from Office only,Fixed Day shiftGood salary package with incentives.

Company name - Teleminds Infotech Pvt Ltd.Website link - www.telemindsinfotech.comShift Timings - 6:00am - 3:00pm (Monday-Friday)/6.00 AM-12.00 PM (Saturday)Week offs - Sunday / Saturday (half day)Salary offered 15000-25000/-Responsibilities:Lead Generation+ Telesales RequirementsCandidate MUST have Excellent Communication Skills in English.Candidate MUST be ready to work in Morning Shift.Candidate MUST stay in and around Kolkata.Candidate MUST have Updated Aadhar cardPerks of the JobsPF and ESI benefitsFree transport facility providedInstant Appraisal ProgramOffice Address:Megatherm Tower,8 floor, Plot-1 Street 25, GP block,salt lake sector 5, Kolkata 700091.Interview Time: 11 AM-2 PM Call for Interview 8420987778 ( HR Ajanta)

Teleminds Infotech Pvt. ltd Is hiring International/Domestic BPO Experienced candidates for Outbound Voice Process in Fixed Morning Shift.Process: Australian Energy/ TelecomTHE CANDIDATE MUST HAVE PREVIOUS BPO EXPERIENCE.THE CANDIDATE MUST SPEAK FLUENT ENGLISH.SHIFT: 5.30 AM-2.30 PM ( MONDAY- FRIDAY)5.30 AM- 11.30 AM (SATURDAY)FREE HOME PICK UP AVAILABLE.IMMEDIATE APPRAISAL + P.F. + E.S.I FACILITIES AVAILABLE.Salary : 15000-25000/- + Huge Incentive per month.Saltlake Sector 5, SDF more, Rajarhat, Salt Lake City - 700091, West BengalBenefits:1. Commuter assistance2. Leave encashment3. Sick Leave + Paid Leave.4. Provident FundSupplemental pay types:Performance bonusLanguage:English (MUST)Job Types: Full-time, PermanentSalary: ?15,000.00 - ?25,000.00 per monthBenefits:Commuter assistanceHealth insuranceLeave encashmentProvident FundSchedule:Fixed shiftMorning shiftSupplemental pay types:Performance bonusLanguage:English (Required)Work Location: In person

Urgent #hiring!Process AssociateLocation Saltlake, KolkataExcellent and Fluent Communication skills. (Both spoken and written).Comfortable with the Night Shift.International Inbound Voice Process.Qualification 12th passout/ Graduate.Salary-13.8K-17.8K (depending on the experience).Cab drop facility provided or Travel Allowance of 1800 per month added to the salary.Annual Bonus upto 15000.Subsidized meals are providedWork Schedule - Monday to Friday (Saturday & Sunday fixed off)NO SALES PRESSURE, NO TARGETSDisclaimer- Candidates with 35 or more age are not eligible.Interested candidates can share their resumes on 7985565874.#Immediatejoining #BPO #Kolkata

Urgent #hiring!Process AssociateLocation Saltlake, KolkataExcellent and Fluent Communication skills. (Both spoken and written).Comfortable with the Night Shift.International Inbound Voice Process.Qualification 12th passout/ Graduate.Salary-13.8K-17.8K (depending on the experience).Cab drop facility provided or Travel Allowance of 1800 per month added to the salary.Annual Bonus upto 15000.Subsidized meals are providedWork Schedule - Monday to Friday (Saturday & Sunday fixed off)NO SALES PRESSURE, NO TARGETSDisclaimer- Candidates with 35 or more age are not eligible.Interested candidates can share their resumes on 7985565874.#Immediatejoining #BPO #Kolkata

VGM Company. Opening for BPO jobs for the Kolkata location. It's a day shift work from office job. Shift timings 9am-6pm. Biometric based attendance system. Minimum HS pass. Fresher and Experienced both can apply. Performance based incentives there. PF and ESIC facilities are there. Rana HR