Airport Information Desk Associate (Freshers) Alipurduar

As an Airport Information Desk Executive, you will play a crucial role in enhancing the travel experience for passengers. Your primary responsibilities will include:

- **Welcoming Passengers**: Greet travelers warmly as they arrive at the airport, ensuring they feel welcomed and supported.

- **Providing Information**: Answer queries related to flight schedules, airport facilities, and services to guide passengers efficiently.

- **Assisting with Directions**: Offer clear directions to various airport amenities such as check-in counters, lounges, and boarding gates.

- **Handling Complaints**: Listen to and address passenger concerns or complaints with patience and professionalism, ensuring effective resolutions.

- **Coordinating with Staff**: Collaborate with airport staff to facilitate smooth operations and assist in emergencies or other special situations.

- **Maintaining Information Accuracy**: Keep up-to-date with flight changes, delays, and airport regulations to provide accurate information to travelers.

Candidates applying for this position should possess strong communication skills to effectively interact with passengers of diverse backgrounds. A friendly demeanor and a solution-oriented mindset are essential to resolve issues positively. Being detail-oriented will help you handle multiple inquiries accurately. Proficiency in English and local languages is recommended as it aids in clearer communication with passengers. Flexibility to work in shifts, including weekends and holidays, is also expected, given the nature of airport operations.

• Experience

  Fresher

• No. of Openings

  58

• Education

  10th Pass

• Role

  Airport Information Desk Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata