We are looking for a friendly and enthusiastic Airport Information Desk Executive to assist travelers at the Kolkata airport. This full-time role is ideal for freshers who have completed their 10th grade and are eager to provide excellent customer service.
Key Responsibilities:
1. **Welcome and Assist Passengers**: Greet travelers as they arrive at the airport and help them with inquiries related to flights, terminals, and services available.
2. **Provide Information**: Answer questions about flight schedules, check-in procedures, and airport facilities, ensuring travelers receive accurate and timely information.
3. **Handle Complaints**: Address passenger concerns or complaints with empathy and professionalism, helping to resolve issues as quickly as possible.
4. **Coordinate with Airlines**: Work closely with airline staff to relay information about delays, cancellations, or changes in flight status.
5. **Maintain Communication**: Keep travelers informed about important announcements or developments within the airport, ensuring they feel supported throughout their journey.
Required Skills and Expectations:
Candidates should have excellent verbal communication skills and a friendly demeanor, allowing them to connect easily with travelers. The ability to work in a fast-paced environment and handle stressful situations calmly is essential. Attention to detail and strong problem-solving skills are crucial, as is a commitment to providing high-quality service. Candidates must be approachable, flexible, and willing to work varied shifts, including weekends and holidays, to meet the demands of a busy airport environment.
Experience
Fresher
No. of Openings
51
Education
10th Pass
Role
Airport Information Desk Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata