Walk-in Looking For Collection Supervisor

We are looking for a Collection Supervisor to lead our collections team in Durgapur. The ideal candidate will be responsible for managing collections efforts, ensuring that payments are received on time, and maintaining positive relationships with our customers.

Key Responsibilities:

1. Supervise Collections Team: Lead and support a team of collectors to achieve monthly targets and ensure they follow best practices in collections.

2. Monitor Collections Processes: Regularly review the collection processes, analyze accounts, and identify areas for improvement to enhance efficiency and effectiveness.

3. Communicate with Customers: Contact customers regarding overdue accounts, negotiate payment plans, and resolve disputes while maintaining a professional demeanor.

4. Maintain Records: Keep accurate and up-to-date records of all collection activities, payments received, and customer communications to support reporting and compliance.

5. Reporting: Prepare weekly and monthly reports for management, highlighting collection performance and any issues impacting cash flow.

Required Skills and Expectations:

Candidates should have at least two years of experience in collections or a related field. A 12th-grade education is required. Strong communication and interpersonal skills are essential, as you will be dealing with customers regularly. Attention to detail is important for tracking payments and maintaining records accurately. The ideal candidate should work well in a team environment, demonstrate leadership qualities, and be able to motivate others to meet targets. A solid understanding of financial principles and effective negotiation skills will be highly valued.

• Experience

  2 Years

• No. of Openings

  2

• Education

  12th Pass

• Role

  Collection Supervisor

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Bengal Ambuja City Centre Durgapur 713216