Hiring For Collection Manager

Job Title:

Collection Manager

Department:

Collections / Recovery

Job Summary:

The Collection Manager is responsible for managing and overseeing the collection and recovery of outstanding payments from customers. The role involves leading the collections team, developing effective recovery strategies, ensuring timely collections, reducing delinquency rates, and maintaining positive customer relationships while ensuring compliance with company policies and legal regulations.

Key Responsibilities:

Manage and monitor the collection of outstanding payments from customers.

Develop and implement effective collection and recovery strategies.

Ensure timely collection of dues to minimize bad debts and delinquency.

Supervise, guide, and monitor the performance of collection executives and field officers.

Allocate collection cases to team members and track their performance.

Contact customers via phone, email, or field visits to follow up on overdue payments.

Negotiate payment plans and settlements with customers when necessary.

Maintain accurate records of collections, customer interactions, and recovery status.

Prepare and submit daily, weekly, and monthly collection reports to management.

Ensure compliance with company policies, legal requirements, and ethical standards.

Handle escalated cases and resolve complex recovery issues.

Coordinate with sales, finance, and legal departments for effective recovery.

Identify high-risk accounts and recommend appropriate recovery actions.

Required Qualifications:

Bachelors degree in Commerce, Business Administration, Finance, or related field

MBA preferred (optional)

1-5 years of experience in collections, recovery, or finance-related role

Required Skills:

Strong negotiation and communication skills

Leadership and team management ability

Problem-solving and decision-making skills

Knowledge of collection and recovery procedures

Ability to handle difficult customers professionally

Good knowledge of MS Office and reporting tools

Key Competencies:

Debt recovery and collection management

Team supervision and performance monitoring

Customer handling and negotiation

Risk assessment

Reporting and documentation

Compliance and ethical practices

Working Conditions:

Full-time position

Office and field work

May require travel for recovery activities

• Experience

  1 - 5 Years

• No. of Openings

  6

• Education

  Graduate (B.A, B.B.A, B.Com, B.Sc)

• Role

  Collection Manager

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  j-890 ,tonk road, sitapura, jaipur