Process Executive Jobs

Job SummaryWe are looking for enthusiastic and customer-focused Customer Support Executives to join our International Voice Process team. The ideal candidate should have excellent English communication skills, a customer-centric approach, and the ability to handle international customer queries professionally over phone calls.Key Responsibilities- Handle inbound and outbound customer calls from international customers.- Provide accurate information and resolve customer queries professionally.- Understand customer concerns and provide appropriate solutions.- Maintain a high level of customer satisfaction through effective communication.- Handle customer complaints, escalations, and service-related issues.- Maintain accurate customer records and update details in the CRM system.- Follow company policies, quality standards, and call-handling procedures.- Achieve daily, weekly, and monthly performance targets.- Ensure proper follow-ups and timely resolution of customer issues.Required Skills- Excellent verbal and written communication skills in English.- Good accent clarity and fluency in English.- Strong listening and problem-solving abilities.- Ability to handle customer objections and challenging situations.- Basic computer knowledge and familiarity with MS Office.- Knowledge of CRM tools is an added advantage.- Ability to work in rotational/night shifts.- Good interpersonal skills and a positive attitude.Eligibility Criteria- Any Graduate / Undergraduate.- Freshers and experienced candidates can apply.- Prior experience in International Voice Process / BPO / Customer Support is preferred.- Must be comfortable working in night shifts.

We are looking for a dedicated Call Center Executive to join our team in Mumbai. This full-time position is ideal for individuals with 0 to 5 years of experience and requires at least a 12th-grade education.In this role, you will be responsible for handling customer inquiries and concerns, ensuring a high level of customer satisfaction through effective communication. Key Responsibilities include:1. Responding to Customer Queries: You will assist customers by providing information required for their inquiries, helping solve issues quickly and effectively.2. Maintaining Records: Accurately documenting customer interactions and feedback will be essential, ensuring all relevant information is recorded for future reference.3. Escalating Issues: When necessary, you will identify and escalate complex issues to appropriate teams to ensure they are resolved in a timely manner.4. Providing Excellent Service: Your primary goal will be to offer top-notch customer service, ensuring clients feel valued and supported throughout their interaction with the company.To succeed in this role, you should have strong communication skills and the ability to work effectively in a team. Being patient and empathetic towards customers is crucial for managing their needs. Basic computer skills and a willingness to learn will also be important as you navigate the various systems in place. Your positive attitude and commitment to service excellence will contribute significantly to our team's success.CALL OR WHATSAPP 8657935383.

Job OverviewJoin our BPO team as a Telecaller, engaging with customers across various sectors including sales, banking, and visa services. This is an ideal full-time opportunity for enthusiastic freshers.Key ResponsibilitiesMake outbound calls to connect with potential customers.Provide clear information and address customer inquiries.Maintain accurate records of all customer interactions.Work towards achieving daily communication and sales targets.Requirements & DetailsMinimum Qualification: 10th PassExperience Level: Fresher welcomeEnglish Fluency: Fluent English requiredSalary: ?12,000 - ?30,000 per monthWork Mode: In-Office (Full-Time)Working Hours: Monday to Saturday, 9:00 AM - 6:30 PM (Rotational Shift)Location : PAN IndiaPlease drop your cv with the role you are interest at jobsforall025@gmail.com

*CALLFLEX CORPORATION PVT. LTD.**Job Title: Collection Associate / Collection Executive**Job Responsibilities:*Make outbound calls to customers regarding pending EMI payments.Remind customers about their overdue payments and due dates.Follow up with customers to ensure timely EMI collections.Handle customer queries related to pending payments.Maintain proper communication and follow-up records.Achieve daily, weekly and monthly collection targets.Maintain professional communication while dealing with customers.*Eligibility Criteria:*Age: 18-35 years.Freshers and experienced candidates can apply.Good communication skills.Basic knowledge of EnglishAbility to handle customers over the phone.Target-oriented and self-motivated.Fixed salary + unlimited incentives.*Job Details:*Work Location: Office-based (Work from Office).Working Hours: 10:00 AM - 7:00 PM.Working Days: 6 days a week.Work Mode: No Work from Home.Interested candidates can apply immediately!Company: Callflex Corporation Pvt. Ltd.

We are looking for a Customer Care Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively scheduling meetings with our potential clients.Responsibilities:1. Manage large amounts of inbound and outbound calls in a timely manner2. Follow communication scripts when handling different topics3. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives4. Seize opportunities to upsell products when they arise5. Build sustainable relationships and engage customers by taking the extra mile6. Keep records of all conversations in our call center database in a comprehensible way7. Frequently attend educational seminars to improve knowledge and performance level8. Meet personal/team qualitative and quantitative targetsRequirements and Skills:1. Previous experience in a customer support role2. Track record of over-achieving quota3. Strong phone and verbal communication skills along with active listening4. Familiarity with CRM systems and practices5. Customer focus and adaptability to different personality types6. Ability to multi-task, set priorities and manage time effectively7. High school degreePay: 15,000.00 - 20,000.00 per monthWork Location: Sakinaka, Mumbai, MH, India

Hiring Now - BPO Non-Voice / Data Entry Job Location: Coimbatore, Tamil NaduJob Role: Non-Voice Process / Data Entry ExecutiveQualification: 12th Pass / Diploma / Any DegreeExperience: Freshers & Experienced Candidates Skills RequiredBasic computer knowledgeTyping skills and data entryMS Word and MS Excel basicsGood attention to detailBasic English reading and writingAbility to work accurately and meet targets Job ResponsibilitiesEnter and update data in the company systemVerify information and maintain accuracyHandle emails and documentationMaintain records and complete assigned tasks on time Work Location: Coimbatore Contact Number: 9043326222Interested candidates can contact us for more details and application information. Freshers are welcome to apply!

We are looking for a Collection Executive to join our team in Chennai. The ideal candidate should have 1 year of experience and a graduate degree. This position is full-time and requires working from the office.nnKey Responsibilities:nn1. Debt Collection: Follow up with customers to collect outstanding payments on overdue accounts through calls, emails, or in-person meetings. This involves being persistent while maintaining professionalism.nn2. Customer Communication: Establish and maintain positive relationships with customers to facilitate timely payment. Effective communication is crucial to resolve any issues or disputes regarding payments.nn3. Account Management: Monitor customer accounts and maintain records of communications and payment agreements. This ensures accurate tracking of accounts and helps in reporting any discrepancies.nn4. Reporting: Prepare regular reports on collection status, outstanding accounts, and any challenges faced in the collection process. This information helps the management make informed decisions.nnRequired Skills and Expectations:nnThe ideal candidate should possess strong communication and negotiation skills to effectively engage with customers. Attention to detail is important to manage records accurately. A good understanding of financial procedures and the ability to work under pressure to meet targets are essential. Candidates should be proactive, reliable, and capable of maintaining confidentiality. Teamwork and a positive attitude are valued, as you will collaborate closely with other departments to facilitate collections.

Key ResponsibilitiesBookkeeping & Day-to-Day AccountingVoucher & Ledger Management: Record daily financial transactions (sales, purchases, cash/bank vouchers, journal entries) accurately in Tally Prime / ERP systems.Bank & Cash Reconciliation: Perform regular bank reconciliations, monitor cash flows, and manage petty cash expenses.Accounts Payable & Receivable: Track customer outstanding, follow up on pending payments, and process vendor bill clearances and payments on schedule.Taxation, Statutory Compliance & AuditsGST & TDS Computations: Calculate and prepare monthly/quarterly GST returns, handle e-way bill generation, and ensure timely deduction and filing of TDS.Audit Assistance: Coordinate with internal and external auditors, collating financial statements, ledger proofs, purchase/sales invoices, and tax challans.Financial Reporting: Generate daily/weekly cash flow statements, trial balances, profit & loss statements, and aging reports in MS Excel for management review.

Job Description - IBPO Executive (US Healthcare RCM)Company: Slick Software SolutionsJob Title: IBPO Executive / Senior Process Executive Experience: 2-4 Years Location: Hitech CIty, hyderabad Employment Type: Full-Time Work Mode: Work from Office Process: US Healthcare BPO / RCMJob Summary:We are looking for experienced IBPO professionals with 2-4 years of experience in US Healthcare BPO operations. The ideal candidate should have hands-on experience in healthcare back-office processes, strong analytical skills, attention to detail and the ability to meet productivity and quality targets.Roles and Responsibilities:- Handle day-to-day US Healthcare BPO operations and assigned process activities.- Process and review healthcare-related transactions accurately within defined TAT.- Verify patient, insurance and claim-related information as per process requirements.- Handle documentation, data entry and transaction processing.- Identify discrepancies, errors and missing information and take corrective action.- Maintain process accuracy, productivity and quality benchmarks.- Follow standard operating procedures (SOPs) and client-specific guidelines.- Coordinate with internal teams to resolve process-related issues.- Prepare daily productivity and performance reports when required.- Escalate complex cases to the team leader or supervisor.- Maintain confidentiality of patient information and follow HIPAA guidelines.- Support process improvements and ensure consistent service delivery.Required Skills:- 2-4 years of experience in BPO / IBPO / US Healthcare operations.- Good understanding of back-office operations and transaction processing.- Experience in data entry, documentation and process validation.- Strong attention to detail and analytical skills.- Good communication and coordination skills.- Basic knowledge of MS Excel and MS Office.- Ability to meet daily productivity, quality and TAT targets.- Knowledge of US Healthcare RCM is preferred.- Ability to work independently and as part of a team.Candidate Profile:- Strong problem-solving and multitasking abilities.- Good time management and organizational skills.- Willingness to work in US shifts.- Immediate joiners or candidates with a short notice period preferred.Interested candidates can share their updated resumes at:Email: jvrohit.nannam@tekreant.com Contact: +91 91542 96685

WE ARE HIRING - UK LIFESTYLE SURVEY EXECUTIVECompany: Mahe Technologies Pvt. Ltd.Location: Golpark, Gariahat, KolkataExperience: 6 Months - 3 YearsSalary: 15,000+ (Based on experience)Shift: 1 PM - 10 PMWorking Days: Monday-Friday + Alternate Saturday OffWork Mode: Work from OfficeRequirements:- Previous UK Lifestyle Survey experience is mandatory.- Excellent English communication skills are a must.- Only candidates with specific Lifestyle Survey experience are eligible.- International outbound BPO experience is required.Job Responsibilities:- Conduct outbound calls for UK Lifestyle Survey campaigns.- Communicate professionally with UK-based customers.- Follow survey scripts and maintain accurate records.IMPORTANT: Candidates without prior Lifestyle Survey experience will NOT be considered. Experience in other BPO processes alone is not sufficient.Interested candidates can share their updated resumes.HR: Sana KhatoonEmail: sanakhatoon1402@gmail.comContact: 8282914404 / 8585894046

*We're Hiring International Chat & Voice Support in Mohali *Kickstart your career with an exciting International Process opportunity in Mohali/Chandigarh. We are looking for energetic candidates with strong communication skills for Chat and Voice Support roles. 5.5 Days Working Rotational & Night Shifts Salary Package: 27,000 to 35,000 *Eligibility*: Undergraduate Freshers Eligible Strong Communication Skills Required Immediate Joiners Preferred *Key Responsibilities*: Handle customer chats and calls professionally Provide accurate product and service information Ensure excellent customer experience *Interview Process*:Walk-in Interviews Available Share your resume with HR Tannu 9034835055 & Mention CSE Mohali

Key ResponsibilitiesData Management & DocumentationData Entry & Record Keeping: Accurately input data, update operational logs, and maintain digital filing systems using MS Excel, Google Sheets, or ERP tools.Document Preparation: Draft routine letters, emails, dispatch challans, administrative notices, and internal memoranda.Filing & Archiving: Maintain structured physical and digital files for invoices, correspondence, agreements, employee records, and vendor documents.Administrative Coordination & SupportInter-Departmental Liaison: Coordinate smoothly with accounts, sales, human resources, and warehouse/stores departments to clear pending operational tasks.Inquiry Handling: Answer incoming phone calls and emails professionally, routing inquiries to the appropriate personnel and taking clear messages.Office Inventory Management: Monitor office stationery, pantry supplies, and equipment maintenance needs, coordinating local purchases or vendor service calls as required.

We are seeking a dedicated Telecalling Executive to join our team in Andheri East, Mumbai. This role involves engaging with potential and existing clients through phone calls to promote our products and services.Key Responsibilities:- Cold Calling: Initiate calls to prospective customers to introduce our offerings and generate interest, maintaining a positive and encouraging tone.- Customer Engagement: Build and maintain strong relationships with clients by understanding their needs and providing suitable solutions, ensuring a personalized approach.- Lead Generation: Identify and qualify leads to support the sales team, utilizing effective questioning techniques to gather essential information.- Follow-up Calls: Reach out to leads and clients for follow-ups, ensuring timely communication and addressing any queries they may have.- Data Recording: Maintain accurate records of customer interactions and transaction details in our CRM system, ensuring all information is up-to-date for future reference.Required Skills and Expectations:Candidates must possess excellent verbal communication skills and be comfortable speaking on the phone. A good understanding of sales techniques and the ability to persuade others will be crucial for success in this role. Strong organizational skills and attention to detail are essential for managing multiple tasks effectively. The ideal candidate should be a graduate with 1 to 7 years of experience in telecalling or customer service, demonstrating a proactive approach to achieving goals and a strong commitment to fostering customer relationships.

Hiring Now - International Voice Process Location: Coimbatore, Tamil NaduJob Role: International Voice Process ExecutiveQualification: 12th Pass / Diploma / Any DegreeExperience: Freshers & Experienced Candidates Skills RequiredGood English communication skillsFluency in spoken EnglishGood listening and customer-handling skillsBasic computer knowledgeProblem-solving abilitiesWillingness to work in rotational or night shifts Job ResponsibilitiesHandle international customer callsResolve customer queries professionallyProvide accurate information and supportMaintain customer satisfactionFollow company policies and achieve performance targets Job DetailsJob Location: CoimbatoreProcess: International Voice ProcessShift: Night / Rotational Shift, depending on the processOpenings: Freshers & Experienced Candidates Contact Number: 9043326222Interested candidates can contact us for more details and application information. Apply now and start your career in the international BPO industry!