Passenger Service Agent Fresher Jobs in Samastipur

SHARE YOUR RESUME 9007706142As an Airport Customer Service Associate, you will play a key role in ensuring a positive experience for travelers at Samastipur Airport. You will assist customers with their inquiries and help them navigate various airport services.Key Responsibilities:- Customer Interaction: Engage with travelers, providing information and assistance regarding flight schedules, baggage handling, and airport facilities.- Problem Resolution: Address customer complaints and issues promptly, aiming for effective solutions to enhance passenger satisfaction.- Check-In Support: Assist passengers during the check-in process, ensuring all necessary documents are verified and paperwork is completed accurately.- Technical Assistance: Guide customers on using self-service kiosks and other technological tools available at the airport to streamline their experience.Required Skills and Expectations:Candidates should have completed at least their 10th grade and possess excellent communication skills to interact effectively with a diverse range of passengers. A friendly demeanor and a positive attitude are essential to create a welcoming environment. Basic knowledge of computer systems is expected to navigate digital tools and platforms efficiently. Candidates should be ready to work in a fast-paced environment, managing multiple tasks while maintaining a focus on quality customer service. Flexibility in working hours is also important, as the airport operates around the clock.

Hiring for 50 Airport Passenger Service Associate Jobs in Kolkata,Patna,Ranchi,Gaya,Bhuindhara, Samastipur,Giridih, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Aviation,Ground Staff Activities,Air Freight,Airport Cargo etc.