Openings For Airport Customer Service Associate || Freshers & Experienced

SHARE YOUR RESUME

As an Airport Customer Service Associate, you will play a key role in ensuring a positive experience for travelers at Samastipur Airport. You will assist customers with their inquiries and help them navigate various airport services.

Key Responsibilities:

- Customer Interaction: Engage with travelers, providing information and assistance regarding flight schedules, baggage handling, and airport facilities.

- Problem Resolution: Address customer complaints and issues promptly, aiming for effective solutions to enhance passenger satisfaction.

- Check-In Support: Assist passengers during the check-in process, ensuring all necessary documents are verified and paperwork is completed accurately.

- Technical Assistance: Guide customers on using self-service kiosks and other technological tools available at the airport to streamline their experience.

Required Skills and Expectations:

Candidates should have completed at least their 10th grade and possess excellent communication skills to interact effectively with a diverse range of passengers. A friendly demeanor and a positive attitude are essential to create a welcoming environment. Basic knowledge of computer systems is expected to navigate digital tools and platforms efficiently. Candidates should be ready to work in a fast-paced environment, managing multiple tasks while maintaining a focus on quality customer service. Flexibility in working hours is also important, as the airport operates around the clock.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  10th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI, Food/Meals, Accommodation

• Walk-in interview location

  kolkata