Organizational Management Fresher Jobs in Kolkata

A Back Office Officer in Axis Bank is responsible for handling operational and administrative tasks that support the branch's day-to-day functioning. This role generally does not involve direct sales and focuses on accuracy, compliance, and customer service.Key ResponsibilitiesProcess account opening forms and verify KYC documents.Update customer information in the banking system.Handle cash-related records and transaction documentation.Process NEFT, RTGS, IMPS, and other banking transactions.Maintain customer records and branch documentation.Assist with cheque clearing and account maintenance.Ensure compliance with RBI guidelines and bank policies.Coordinate with branch staff for smooth operations.Resolve customer service requests related to account operations.Prepare daily, weekly, and monthly operational reports.Required SkillsGood communication and interpersonal skills.Basic knowledge of banking operations.Computer proficiency (MS Excel, MS Word, email).Attention to detail and accuracy.Ability to work under deadlines.Problem-solving and organizational skills.

As a Ticketing Executive, you will be responsible for assisting customers with booking tickets for various modes of transportation such as flights, trains, and buses. You will handle inquiries, resolve issues, and ensure smooth ticketing processes for clients.Key responsibilities include managing ticket bookings, providing information on routes and fares, assisting customers with cancellations or changes, processing payments, and issuing tickets. Additionally, you will be required to maintain accurate records of transactions and adhere to company policies and procedures.The ideal candidate should be a graduate with excellent communication skills and attention to detail. Prior experience in ticketing or customer service is preferred but not mandatory. Strong computer skills and the ability to work under pressure to meet deadlines are also essential for this role. A customer-centric approach and the willingness to go the extra mile to ensure customer satisfaction are highly valued qualities in a Ticketing Executive.

Job SummaryThe HR Executive is responsible for supporting the Human Resources function through recruitment, employee lifecycle management, HR operations, compliance, and employee engagement activities. The role ensures smooth HR processes, fosters a positive work culture, and aligns HR practices with organizational goals. Key Responsibilities1. Recruitment & Talent AcquisitionManage end-to-end recruitment cycle including sourcing, screening, interviewing, and selection.Coordinate with hiring managers to understand manpower requirements.Manage job postings, resume databases, and hiring portals.Conduct reference checks and issue offer letters.2. Onboarding & Employee Lifecycle ManagementPlan and facilitate employee onboarding and induction programs.Maintain and update employee records in HRMS/HRIS systems.Manage employee confirmations, transfers, promotions, and role changes.3. HR Operations & DocumentationHandle employee attendance, leave records, and payroll coordination.Maintain employee files, documentation, and HR records securely.Assist in preparing HR letters (offer, appointment, confirmation, warning, etc.).Manage exit process, resignation formalities, and full & final settlements.4. Employee Engagement & RelationsCoordinate employee welfare activities and engagement events.Address employee queries, concerns, and grievances professionally.Support initiatives that promote a positive and inclusive workplace culture.5. Performance ManagementSupport implementation of the Performance Management System (PMS).Assist in goal-setting, performance tracking, and appraisal coordination.Follow up with managers and employees on evaluations and feedback.6. Compliance & Policy ImplementationEnsure HR policies and procedures are followed across the organization.Assist in statutory compliance related to labour laws and audits.Maintain confidentiality and ensure ethical HR practices.7. Reporting & HR AnalyticsPrepare HR reports, MIS, and dashboards for management review.Track KPIs related to recruitment, turnover, training, and HR operations. Required Skills & CompetenciesRecruitment and HR operations knowledgeStrong communication and interpersonal skillsProficiency in MS Office and HRMS/HRIS softwareTime management, multitasking, and problem-solving abilitiesAttention to detail, professionalism, and ethical conduct Qualifications & ExperienceEducation: Bachelors Degree in HR, Business Administration, or related field (MBA/PGDM in HR preferred)Experience: 06 years of experience in HR operations or recruitment (freshers with internships may be considered) Work EnvironmentOffice-based role with coordination across departmentsMay require occasional travel for recruitment or HR eventsInteraction with employees at all levels of the organization

Position OverviewAn Accounts Executive is responsible for managing day-to-day accounting operations, maintaining accurate financial records, and supporting compliance with statutory regulations. The role requires strong knowledge of accounting principles, proficiency with financial software, and excellent attention to detail to ensure smooth financial operations and timely reporting.Key ResponsibilitiesAccounting & BookkeepingMaintain general ledgers, journals, and supporting documents.Prepare and post journal entries, invoices, and expense records.Manage accounts payable (AP) and accounts receivable (AR) functions.Perform bank reconciliations and monitor cash flow.Assist with month-end and year-end closing activities.Financial Reporting & CompliancePrepare financial statements including Balance Sheet, P&L, and Cash Flow reports.Support statutory audits, internal audits, and compliance checks.Ensure adherence to accounting standards (IFRS, GAAP, or local standards).Assist in preparation and filing of taxes (GST, VAT, TDS, etc., as per jurisdiction).Maintain proper documentation for compliance and recordkeeping.Analysis & BudgetingAssist in preparation of budgets, forecasts, and variance analysis.Prepare MIS (Management Information System) reports for management review.Identify discrepancies in accounts and recommend corrective actions.Support cost control and expense management initiatives.Operational SupportCoordinate with vendors, clients, and internal teams regarding payments and settlements.Process payroll, employee reimbursements, and advances as required.Ensure proper documentation, filing systems, and digital recordkeeping.Support finance managers and senior accountants in ad-hoc tasks and projects.Required Skills & CompetenciesStrong knowledge of accounting principles and standardsProficiency in accounting software (Tally ERP, QuickBooks, SAP, Oracle, Zoho, etc.)Advanced MS Excel skills (pivot tables, formulas, VLOOKUP, HLOOKUP)Accuracy, attention to detail, and strong analytical skillsAbility to handle multiple tasks and meet deadlinesStrong communication and interpersonal skillsEthical conduct and confidentiality in financial data handlingQualificationsBachelors degree in Accounting, Finance, Commerce, or related field06 years of accounting or finance experience (depending on role level)Certification in accounting software (Tally, SAP, QuickBooks) preferredKnowledge of taxation laws and compliance standardsFresh graduates with internship experience may be considered for junior roles

As a Human Resource Executive, your responsibilities will include overseeing all aspects of the HR department such as recruitment, onboarding, training and development, employee relations, performance management, and payroll processing. You will also be responsible for maintaining employee records, managing benefits programs, and ensuring compliance with labor laws and regulations.To excel in this role, you must have excellent communication skills to effectively interact with employees, management, and external partners. Strong organizational skills are also essential to manage multiple tasks and deadlines efficiently.

As an HR Recruiter, you will be responsible for sourcing and screening candidates using various methods such as cold calling, boolean search techniques, and social media recruiting. You will be expected to conduct interviews, negotiate job offers, and manage candidate relationships throughout the recruitment process.

As an Airline Customer Service Representative, you will be the face of the airline, helping passengers with their travel needs and ensuring a positive experience. Your role will involve direct interaction with customers at the airport or through phone calls.**Key Responsibilities:**- **Assist Passengers:** Help travelers with flight bookings, cancellations, and changes to itineraries. You will provide clear information on procedures and options.- **Provide Information:** Answer customer inquiries about flight schedules, baggage policies, and other services. Your role is to ensure customers have the information they need.- **Handle Complaints:** Address and resolve passenger complaints or issues with empathy and professionalism. You will work to find solutions that satisfy our customers.- **Check-In Support:** Guide passengers through the check-in process, ensuring they understand boarding procedures and documentation needs.- **Maintain Records:** Keep accurate records of customer interactions and transactions. This helps in improving service and tracking customer feedback.**Required Skills and Expectations:**You should have excellent communication skills, both spoken and written, to interact effectively with clients. A friendly and approachable demeanor is crucial, as is the ability to remain calm in stressful situations. Being a team player is important, as you will work closely with other staff members. Basic computer skills are expected for managing bookings and handling customer inquiries. Since this is an entry-level position, we welcome freshers who have completed at least the 10th grade.

We are seeking a Back Office Officer to join our team in Salt Lake. This role is ideal for candidates with 0 to 2 years of experience who have completed their 12th grade. The Back Office Officer will support various administrative and operational tasks in a full-time office setting.**Key Responsibilities:**- **Data Entry:** Accurately input and update information in company databases, ensuring records are current and correct.- **Documentation Handling:** Organize and file important documents, making sure they are easily accessible for team members when needed.- **Customer Support:** Assist in responding to customer inquiries and resolving issues by ensuring timely communication and support.- **Inventory Management:** Track inventory levels of office supplies and request replenishment as necessary, maintaining a well-stocked workspace.- **Report Generation:** Prepare and maintain reports regarding daily operations, helping management to assess productivity and identify areas for improvement.**Required Skills and Expectations:**- Strong attention to detail and accuracy in completing tasks, as this role involves handling important data and documents.- Good communication skills to effectively interact with team members and customers, ensuring clarity and professionalism.- Basic proficiency in computer applications, particularly in MS Office, to support data entry and report preparation.- Ability to work in a team-oriented environment while managing assigned tasks independently.- Strong organizational skills to manage multiple responsibilities efficiently and maintain workflow.

A Back Office Officer in Axis Bank is responsible for handling operational and administrative tasks that support the branch's day-to-day functioning. This role generally does not involve direct sales and focuses on accuracy, compliance, and customer service.Key ResponsibilitiesProcess account opening forms and verify KYC documents.Update customer information in the banking system.Handle cash-related records and transaction documentation.Process NEFT, RTGS, IMPS, and other banking transactions.Maintain customer records and branch documentation.Assist with cheque clearing and account maintenance.Ensure compliance with RBI guidelines and bank policies.Coordinate with branch staff for smooth operations.Resolve customer service requests related to account operations.Prepare daily, weekly, and monthly operational reports.Required SkillsGood communication and interpersonal skills.Basic knowledge of banking operations.Computer proficiency (MS Excel, MS Word, email).Attention to detail and accuracy.Ability to work under deadlines.Problem-solving and organizational skills.