A Back Office Officer in Axis Bank is responsible for handling operational and administrative tasks that support the branch's day-to-day functioning. This role generally does not involve direct sales and focuses on accuracy, compliance, and customer service.
Key Responsibilities
Process account opening forms and verify KYC documents.
Update customer information in the banking system.
Handle cash-related records and transaction documentation.
Process NEFT, RTGS, IMPS, and other banking transactions.
Maintain customer records and branch documentation.
Assist with cheque clearing and account maintenance.
Ensure compliance with RBI guidelines and bank policies.
Coordinate with branch staff for smooth operations.
Resolve customer service requests related to account operations.
Prepare daily, weekly, and monthly operational reports.
Required Skills
Good communication and interpersonal skills.
Basic knowledge of banking operations.
Computer proficiency (MS Excel, MS Word, email).
Attention to detail and accuracy.
Ability to work under deadlines.
Problem-solving and organizational skills.
Experience
0 - 2 Years
No. of Openings
16
Education
12th Pass
Role
Back Office Officer
Industry Type
Office Equipment / Automation
Gender
[ Male / Female ]
Age Limit
18 - 29 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Joining Bonus, PF, Health Insurance, ESI