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Operation Support Executive Jobs

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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Airport Operation Customer Service Customer Support Guest Handling Passenger Handling Ground Operation Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for travelers at the airport. Your responsibilities will include:- Guest Assistance: Greet and assist passengers upon arrival, helping them navigate through the airport efficiently and answering any questions they may have.- Information Provision: Provide accurate information about flight schedules, boarding gates, and airport services. Your knowledge will help guests feel more comfortable and informed.- Issue Resolution: Address and resolve any guest complaints or concerns promptly, ensuring a seamless travel experience and maintaining high levels of customer satisfaction.- Coordination with Airlines: Collaborate with airline staff to facilitate any special requests or services needed by passengers, such as wheelchair assistance or priority boarding.- Feedback Collection: Gather guest feedback about their experience and report it to management. This helps improve services and address any areas needing attention.For this role, you should possess strong communication skills to interact effectively with guests and team members. A friendly and approachable demeanor will be essential to create a welcoming atmosphere. You should also be able to handle stressful situations calmly and have a customer-oriented mindset. Basic computer skills are necessary for managing guest information and reporting issues. Being a team player is important as you will work closely with other departments to enhance the travel experience at the airport. A high school education (12th pass) is required, with 0 to 2 years of experience preferred.
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  • 0 - 5 yrs
  • 22.5 Lac/Yr
  • Thane
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Crowd Management Passenger Assistance Security Awareness Ticket Verification Team Coordination Customer Relationship Aviation Ground Staff Activities Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Holiday Packages
We are seeking an Airport Operations Executive to join our team in Thane, India. This role is ideal for individuals who are keen to start their careers in the aviation industry. You will support various airport operations and ensure a smooth experience for passengers.Key Responsibilities:- Passenger Assistance: Welcome and assist passengers at the airport, providing information on check-in, flight schedules, and luggage handling.- Check-in Support: Help passengers during the check-in process, ensuring they have the necessary documents and understand the procedures.- Baggage Handling: Monitor baggage loading and unloading to ensure safe and timely delivery to passengers and resolve any baggage-related issues.- Safety Compliance: Follow safety and security protocols at all times, ensuring adherence to airport regulations.- Communication: Act as a liaison between passengers, airline staff, and other stakeholders, ensuring effective communication and addressing any concerns.Required Skills and Expectations:Candidates should possess good communication and interpersonal skills to interact with passengers and team members effectively. A strong sense of responsibility and the ability to work in a fast-paced environment are essential. You must be detail-oriented, as accuracy in document handling is crucial. Being a team player is important, as you will work closely with others to ensure efficient operations. A proactive attitude and willingness to learn will help you thrive in this dynamic role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Cargo Executive Cargo Executive Cargo Handler Cargo Warehouse Ground Staff Admin Support Executive Air Freight Freight Management Freight Manager Freight Forwarders Logistics Operations Logistics Planning Logistics Executive Logistics Manager Logistics Associate Logistics
An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kannur
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are seeking dedicated and enthusiastic individuals to join our team as Ground Staff. This position is based in Kannur and is open to candidates with 0 to 6 years of experience. A minimum education of 10th grade is required.Key Responsibilities:- Passenger Handling: Assist passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- Customer Service: Provide information about flights, schedules, and airport facilities, addressing any passenger inquiries or issues professionally.- Baggage Management: Monitor the loading and unloading of baggage to ensure safety and accuracy, minimizing any potential loss or damage.- Safety and Security Checks: Conduct necessary safety checks and ensure that all security protocols are followed in the airport environment.- Coordination with Airlines: Collaborate with airline staff and other ground employees to ensure timely and efficient flight operations.Required skills and expectations include:- Good Communication: Strong verbal communication skills are essential to interact effectively with passengers and team members.- Team Player: Must work well in a team environment, supporting colleagues to achieve shared goals.- Attention to Detail: Ability to pay close attention to details, ensuring all procedures are followed accurately.- Customer-Focused Attitude: A passion for providing excellent customer service and maintaining a positive atmosphere is crucial.- Flexible Schedule: Candidates should be willing to work various shifts, including weekends and holidays, as required in the airport environment.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Dombivli Thane
Sales Coordinator Sales Support Executive Tele Caller Lead Management Sales Operations Sales
Key ResponsibilitiesA. Lead Management & Customer CallingMaintain and update leads received from IndiaMart, Google, and the sales team.Call new prospective customers to introduce the company, products, and basic business details.Call existing customers to follow up for repeat orders and sales requirements.B. Order Coordination & Internal Follow-upForward buying requests received from customers to the billing team for further processing.Coordinate with the billing team once Purchase Orders (POs are generated).Share PO details received from the billing team with vendors for confirmation.C. Vendor & Payment CoordinationFollow up with vendors for order confirmation and payment confirmation.Collect payment screenshots and confirmed PO copies from vendors.Share payment proof and PO details with the accounts team for record and further action.D. Dispatch, Logistics & Delivery Follow-upCoordinate with the dispatch team to share transport details and branch office delivery addresses.Follow up with the dispatch team to confirm whether LR (Logistic Receipt) is received.Share LR photos with dealers to keep them informed about dispatch status.Follow up with dealers if material is not received on time.Coordinate internally to handle cases of material shortage or non-availability and ensure required changes or corrections are made as per situation.E. Growth & Conversion Responsibilities Track lead-to-order conversion and highlight drop-offs or delays to seniors for corrective action.Maintain basic data that helps management understand enquiry trends and dealer behaviour.________________________________________Skills & CompetenciesGood communication and calling skillsStrong follow-up and coordination abilityBasic understanding of sales order and dispatch flowOrganised working style and attention to detailscandidates who can speak Telugu/Malayalam / Kannada / Bengali, or candidates from North India, preferably staying in Dombivli or nearby areas.________________________________________Qualification & ExperienceQualification: GraduateExperience: 1-2 years in Tele-calling / Order Coordination roles
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Ground Operations Staff Ground Staff Executive Ground Handling Staff Ground Management Air Ticketing Executive Passport Checking Officer Customer Support Cabin Crew Air Cargo Airport Staff
As an Airport Ground Staff member in Hyderabad, you will play a crucial role in ensuring the smooth operation of airport services. You will be part of a team that helps passengers and supports aircraft operations.Key Responsibilities:- Check-in Assistance: Help passengers with check-in processes by verifying tickets, issuing boarding passes, and managing luggage.- Customer Service: Provide excellent customer service by answering queries, guiding passengers, and addressing any concerns they may have regarding their flights.- Luggage Handling: Oversee the proper loading and unloading of baggage to ensure safe transport and avoid delays.- Safety Compliance: Follow safety procedures and regulations to maintain a secure environment for passengers and staff.- Communication with Crew: Coordinate with flight crews and other airport personnel to ensure timely and efficient operations.- Emergency Response: Be prepared to assist in emergency situations, following protocols to ensure passenger safety.Required Skills and Expectations:Candidates must have passed their 12th grade and should be willing to work full-time from the office. Strong communication skills are essential, as you will interact with passengers and team members frequently. Attention to detail is important to manage check-ins and luggage handling accurately. The ability to work in a fast-paced environment and stay calm under pressure is expected. A positive attitude and a commitment to providing excellent customer service will help you succeed in this role. Previous experience in a customer-facing role is a plus, but not mandatory for applicants.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Gaya
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an Airport Guest Relationship Executive to join our team in Gaya. This role is ideal for someone who enjoys interacting with people and providing excellent customer service. If you have a passion for hospitality and a positive attitude, this could be the perfect opportunity for you.Key Responsibilities:- Greeting Guests: Welcome and assist arriving and departing passengers at the airport to create a friendly atmosphere.- Providing Information: Answer questions and provide information about airport services, facilities, and flight details to enhance guest experience.- Handling Complaints: Address and resolve guest complaints professionally and promptly, ensuring customer satisfaction.- Coordinating with Staff: Work closely with airport staff, including security and transport services, to ensure smooth operations and guest handling.- Maintaining Records: Keep accurate records of guest interactions and transactions for future reference and improvements in service.Required Skills and Expectations:- Communication Skills: Strong verbal communication is essential to effectively interact with guests and colleagues.- Customer Service Orientation: A helpful and friendly attitude is needed to assist guests and create a welcoming environment.- Problem-Solving Abilities: The ability to think quickly and find solutions to guest issues enhances their experience.- Team Player: Willingness to work collaboratively with other team members and departments is crucial.- Basic Computer Skills: Familiarity with basic computer operations will help in maintaining records and information management.Candidates with a positive attitude and a strong commitment to customer service are encouraged to apply.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Erode
Procurement Planning Cost Control Management Supply Chain Planning Logistics Operations Microsoft Office Procurement Support
We are looking for an Operations Executive to manage day-to-day supply chain and logistics activities that keep our agri-tech operations running smoothly. This role sits at the intersection of procurement, distribution, and on-ground execution ensuring inputs, produce and equipment move efficiently between farmers, warehouses, and end customers.Responsibilities Manage day-to-day operational activities to ensure smooth workflow. Coordinate with different departments to meet business objectives. Monitor inventory, procurement, and supply chain activities. Prepare operational reports and maintain accurate records. Track key performance indicators (KPIs) and identify areas for improvement. Ensure compliance with company policies, procedures, and regulatory requirements. Handle vendor and customer communications related to operations. Schedule and coordinate logistics, deliveries, or service activities. Resolve operational issues and implement corrective actions. Support budgeting, cost control, and resource planning. Assist in developing and improving operational processes. Monitor employee productivity and provide operational support where needed. Coordinate meetings, prepare documentation, and follow up on action items. Use ERP, CRM, or other business software to manage operational data. Collaborate with management to achieve organizational goals and improve customer satisfaction.Key Skills Strong organizational and time management skills Excellent communication and interpersonal skills Problem-solving and analytical thinking Proficiency in Microsoft Excel and Microsoft Office Knowledge of ERP/CRM systems Attention to detail and accuracy Ability to multitask and prioritize work Teamwork and coordination Decision-making and process improvementAbout Nativer Private LimitedNativer Private Limited is an agri-tech and food delivery startup focused on making quality agricultural and daily-use products easily accessible to households in and around Erode, Tamil Nadu. The company connects local farmers and suppliers directly with consumers through a smart logistics and delivery network.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Ahmedabad
Offline Data Entry Air Hostess Computer Operator Passport Checking Ticketing Executive Customer Support Man Management Ground Operation
Urgent Hiring For Ground StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location -AhmedabadWork Experience - Fresher & 2 Years
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airport Supervisor Airline Operations Passenger Support Airport Operation Airline Customer Service Aviation Good Communication Skills Problem Solving Customer Manager Staff Management Ground Operation Ground Manager Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handling
We are looking for a dedicated Airport Manager to oversee daily operations at our Mumbai airport. This role is essential for ensuring a smooth travel experience for passengers and efficient functioning of airport services.As an Airport Manager, you will be responsible for managing various airport operations. You will coordinate with airlines, ground staff, and security to ensure all flights operate on time. Ensuring health and safety protocols are followed is crucial. You will handle passenger issues, work to resolve complaints, and improve customer satisfaction. Additionally, you will monitor resources, including staff and equipment, to optimize airport efficiency. Key responsibilities include:1. Flight Coordination: Manage the scheduling and ground handling of flights to minimize delays and enhance passenger services.2. Team Management: Supervise and train airport staff, ensuring that all employees understand their roles and responsibilities for effective operation.3. Safety and Compliance: Implement safety regulations and ensure compliance with aviation laws and standards.4. Customer Service: Address passenger queries and concerns, aiming to provide a positive travel experience for everyone.To succeed in this role, you should possess strong communication and problem-solving skills. Being organized and able to work in a fast-paced environment is crucial. A background in customer service or airport operations is an advantage, but not required. Most importantly, a passion for travel and helping people is essential in this position.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Mumbai
International BPO BPO BPO Voice BPO Sales International BPO Voice Process International BPO Executive Airline Customer Service Representative BPO Operations Customer Care Associate Customer Retention Business Process Outsourcing BPO Non Voice Non Voice Process Chat Support Chat Process Customer Relationship
We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Customer Support: Respond to customer questions via phone, email, or chat, providing timely and accurate information.- Issue Resolution: Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- Product Knowledge: Maintain a good understanding of our products and services to provide correct information and guidance to customers.- Data Entry: Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- Collaboration: Work closely with other teams to address complex customer issues and contribute to team goals.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential to interact with customers effectively.- Problem-Solving Abilities: A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- Team Player: Willingness to work collaboratively with coworkers to improve service quality and team performance.- Adaptability: Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- Basic Computer Skills: Familiarity with computer systems and software is important for data entry and communication tasks.- Positive Attitude: A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.
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  • 2 - 3 yrs
  • 3.0 Lac/Yr
  • Bangalore
Follow Checklist Event Execution Proposal Support Cost Saving Budget Management Weekly Review Meeting
Role SummaryTo manage the operational execution of corporate events, ensuring timely delivery, budget compliance, and coordination with internal and external teams. This role demands strong attention to detail, follow-through, and consistent process adherence.Key ResponsibilitiesFollow ChecklistComplete 95% of the pre-event checklist at least one day prior to every eventEvent ExecutionDeliver 100% on-time event setups and ensure timely dismantling post-eventProposal SupportSubmit all required proposals within deadlines provided by the CS teamCost SavingCollect and file at least 3 vendor quotations per event for fair evaluationBudget ManagementEnsure actual event expenses do not exceed planned budget by more than 5%Weekly Review MeetingShare event progress, flag challenges, and align on upcoming tasks in weekly reviews
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Bhubaneswar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
We are looking for an Airport Supervisor in Bhubaneswar, India. This role is suitable for candidates with 0 to 1 year of experience and a minimum education level of 10th pass. You will manage daily airport operations and ensure a smooth experience for passengers and staff.Key Responsibilities:- Oversee Operations: Coordinate and supervise various airport functions, including check-in, boarding, and security. Ensure all operations comply with safety protocols and standards.- Staff Management: Lead and support airport staff, providing training and guidance as needed. Maintain a positive work environment and encourage teamwork.- Customer Service: Address passenger inquiries and resolve any issues promptly. Ensure that all travelers have a pleasant experience at the airport.- Monitor Compliance: Ensure adherence to airport regulations and policies. Conduct regular inspections to identify and rectify any compliance issues.- Report Generation: Prepare and maintain operational reports. Analyze data to improve efficiency and provide insights for better service.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills to interact effectively with staff and passengers. Attention to detail is vital for ensuring compliance with safety regulations. The ability to work under pressure in a fast-paced environment is essential. A proactive approach to problem-solving and a willingness to learn are crucial for success in this role. The candidate should demonstrate reliability, punctuality, and a commitment to maintaining a high standard of service.
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Receptionist Cum Back Office Executive

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 2 yrs
  • Tingre Nagar Pune
Front Desk Administrator Support Office Operation
A Receptionist cum Back Office Executive manages the front desk, greets visitors, handles calls, and supports administrative tasks like data entry, documentation, and coordination. This hybrid role demands excellent communication, proficiency in MS Office, and strong organizational skills to maintain smooth daily office operations and efficient record-keeping.Key Responsibilities Front Desk Management: Greet visitors, answer/screen incoming calls, and manage correspondence (emails, courier, mail).Administrative Support: Maintain records, perform data entry, manage filing systems, and prepare documents.Office Operations: Coordinate meetings, schedule appointments, and manage stationery or pantry inventory.Documentation & Basic Accounting: Assist with billing, invoicing, expense tracking, and maintaining visitor logs.Coordination: Act as a liaison between departments, clients, and vendors
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International BPO Executive (1-3 Years)

ND Global Recruitment Desk

  • 1 - 3 yrs
  • 3.8 Lac/Yr
  • Thane West
BPO Sales BPO Operations International Voice Process Chat Support
As an International BPO Executive, you will play a crucial role in handling customer interactions for international clients. Your primary responsibility will be ensuring excellent customer service and support.Key Responsibilities:- Customer Support: Communicate with customers via phone, email, or chat to assist them with their queries and concerns, ensuring a positive experience.- Problem Resolution: Identify and resolve customer issues promptly and effectively, ensuring customer satisfaction and loyalty.- Data Entry: Accurately enter and update customer information and service requests in the database, maintaining accurate records for future reference.- Feedback Collection: Gather feedback from customers regarding their experience and relay this information to management for quality improvement.- Team Collaboration: Work with team members to discuss challenges and share solutions, fostering a collaborative environment for better service delivery.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential, as you will interact with customers from diverse backgrounds.- Problem-Solving Ability: You should be able to think on your feet and handle customer issues calmly and efficiently.- Attention to Detail: Accuracy is critical in data entry and customer interactions, so being detail-oriented is important.- Basic Computer Skills: Familiarity with computers and software applications is necessary for efficient communication and data management.- Adaptability: Be open to learning new processes and adapting to changes in a fast-paced work environment. Candidates with 1 to 3 years of experience, who are 12th pass and eager to provide excellent service, are encouraged to apply.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Hyderabad
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Airport Staff Airport Ground Staff Ground Handling Staff Cabin Crew Cargo Handling
As an Airport Guest Relationship Executive in Hyderabad, you will be the first point of contact for passengers arriving at the airport. Your role is crucial in ensuring a pleasant experience for travelers. You will be expected to perform a variety of tasks aimed at enhancing guest relations.Key Responsibilities:- Guest Assistance: Provide information and assistance to guests as they navigate through the airport, helping with inquiries about flights, services, and facilities.- Check-In Support: Assist passengers with the check-in process, ensuring a smooth and efficient experience for everyone.- Issue Resolution: Address any concerns or complaints from passengers, striving to resolve issues promptly and effectively to maintain a positive atmosphere.- Feedback Collection: Gather feedback from guests regarding their experiences, sharing insights with management to improve service quality.- Safety Protocols: Ensure that all safety and security protocols are followed, contributing to a safe environment for guests and staff.Required Skills and Expectations:- Strong communication skills in English and local languages, enabling clear interactions with diverse passengers.- Excellent interpersonal skills, allowing you to build rapport with guests and handle challenging situations gracefully.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining attention to detail.- A positive attitude and a customer-oriented mindset, ensuring that every guest feels valued and respected.- Basic computer skills for managing records and providing information as needed.This role is ideal for individuals looking to begin their career in hospitality or customer service, particularly in the airport environment.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Saudi Arabia
Customer Relationship Guest Handling Customer Support Guest Services Passenger Service Passenger Handling Good Communication Skills Customer Relationship Management Hotel Operation Good Communication Hotel Management
Responsibilities:Welcome VIP guests and ensure a premium experienceHandle guest requests, complaints, and special arrangementsMaintain high standards of hospitality and serviceCoordinate with all departments for smooth guest serviceRequirements:Excellent communication & grooming standardsFluent in English (additional languages preferred)Degree/Diploma in Hospitality preferredExperience in hotel/cruise industry is an advantageSkills:Customer service excellenceProblem-solving & multitaskingProfessional attitudeSalary: Attractive package + incentives + benefits (food/accommodation on cruise)
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  • Fresher
  • 5.5 Lac/Yr
  • Raipur
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
We are looking for a motivated Customer Support Executive to join our team in Raipur, Chhattisgarh. This full-time position is ideal for freshers who are eager to start their career in customer service.As a Customer Support Executive, your main responsibilities will include addressing customer inquiries, resolving issues, and providing product information. You will assist customers via phone, email, or chat, ensuring they have a positive experience with our services.Key Responsibilities:1. Customer Interaction: Engage with customers to understand their needs and queries. You will be the first point of contact, so your communication should be friendly and helpful.2. Issue Resolution: Quickly address and resolve customer complaints or issues. You will collaborate with other departments when necessary to ensure a solution is reached swiftly.3. Product Guidance: Provide detailed information about products and services. Being knowledgeable will help you guide customers effectively.4. Feedback Collection: Gather feedback from customers to identify areas for improvement. This information is vital for enhancing our services.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills. A positive attitude and willingness to learn are essential. You should be patient, empathetic, and able to handle stressful situations gracefully. Basic computer skills and familiarity with customer service tools will be an advantage. This role requires working from the office, so you must be local to Raipur.
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Opening For Retail Executive

Passgo International

  • 2 - 8 yrs
  • 22.5 Lac/Yr
  • Dubai +1 UAE
Retail Sales Interpersonal Skills Ground Handling Retail Operations Computer Literate Customer Relationship Customer Support
- Interact with customers: Engage with customers in a friendly and helpful manner, assist with inquiries, and provide guidance on products and services.- Ensure store presentation: Keep the store clean, organized, and visually appealing to enhance the shopping experience for customers.- Monitor inventory levels: Regularly check stock levels, conduct inventory counts, and report any discrepancies to management.- Process transactions: Efficiently handle cash, credit, or electronic payments, issue receipts, and maintain accurate records of sales.- Assist with merchandising: Help set up displays, arrange products attractively, and highlight promotions to drive sales.Skills and Expectations:- Excellent communication skills to interact effectively with customers and colleagues.- Strong attention to detail to ensure accuracy in transactions and inventory management.- Ability to work well in a team and independently in a fast-paced retail environment.- Basic math skills for processing payments and calculating discounts.- Willingness to work flexible hours, including weekends and holidays, to meet customer needs.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Guwahati
Airport Ticketing Airport Operation Air Freight Aviation Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for guests traveling through the airport. Your primary responsibilities will include:- Providing Customer Service: Assist travelers with inquiries and guide them throughout their airport experience, ensuring they feel welcomed and supported.- Handling Guest Complaints: Address any issues or concerns raised by guests promptly and effectively, striving to resolve them to ensure guest satisfaction.- Coordinating with Airport Staff: Collaborate with various airport departments to facilitate smooth operations and enhance guest experiences.- Promoting Airport Facilities: Inform guests about the services and amenities available at the airport, helping them make the most of their time.- Monitoring Guest Feedback: Collect and analyze feedback from guests to identify areas for improvement and enhance overall service quality.To excel in this role, you should possess strong communication and interpersonal skills, enabling you to connect effectively with travelers from diverse backgrounds. A friendly demeanor and the ability to handle stressful situations calmly are essential. Given that this role requires a minimum educational background of 10th grade, a willingness to learn and adapt will also be important. Proficiency in basic technology and digital communication tools will help you perform your tasks efficiently, especially since this is a work-from-home position. Additionally, a passion for travel and hospitality will contribute positively to your performance in this dynamic environment.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Dhanbad
Air Ticketing Airport Ticketing Airport Operation Air Freight Aviation Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Support Passenger Handling Customer Relationship
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for all guests at the airport. Your main responsibilities will include:- Guest Assistance: Provide help to travelers with inquiries, guide them through airport processes, and ensure they have a comfortable experience.- Information Management: Offer accurate information regarding flights, baggage, and airport facilities, helping guests navigate their travel smoothly.- Problem Resolution: Address and resolve any issues or complaints raised by guests swiftly, ensuring their concerns are handled with care and professionalism.- Feedback Collection: Gather feedback from guests about their experiences and services, which will help improve airport operations and guest satisfaction.- Collaboration with Teams: Work closely with airport staff and other departments to ensure guests receive seamless service and support.To succeed in this role, you should possess good communication skills to interact effectively with guests and colleagues. A friendly and professional demeanor is essential, as you will be the face of the airport for many travelers. Attention to detail will help you remember important information and respond accurately to guest inquiries. Basic computer skills are necessary for managing guest information. Ideally, you should be a quick learner, adaptable to different situations, and able to work efficiently in a fast-paced environment. Basic knowledge of customer service is preferred but not mandatory.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Air Ticketing Airport Ticketing Airport Operation Air Freight Aviation Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Support Guest Handling Passenger Handling Customer Relationship Ground Management
Yes. I found Airport Guest Relationship Executive vacancies in Kolkata with salaries reaching your requested range.Best match: Airport Guest Relationship Executive - KolkataCompany: Flyhie AviationLocation: Kolkata / Dunlop area
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Air Cargo Executive Cargo Executive Cargo Handler Cargo Warehouse Ground Staff Admin Support Executive Air Freight Freight Management Freight Manager Freight Forwarders Logistics Operations Logistics Planning Logistics Executive Logistics Manager Logistics Associate Logistics
An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Air Cargo Executive Cargo Executive Cargo Handler Cargo Warehouse Ground Staff Admin Support Executive Air Freight Freight Management Freight Manager Freight Forwarders Logistics Operations Logistics Planning Logistics Executive Logistics Manager Logistics Associate Logistics
An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 13.0 Lac/Yr
  • Kannur
Air Ticketing Executive Passport Checking Staff Customer Care Executive Ground Handling Staff Ground Staff Airport Operations Executive Airport Manager Front Desk Executive Customer Support Passengers Handling Cabin Crew
As an Air Ticketing Executive, you will be a key team member responsible for handling ticketing processes for customers. Your role will involve interacting with clients, providing them with valuable travel information, and ensuring a smooth booking experience.Key Responsibilities:- Ticket Booking: Assist customers in booking airline tickets based on their travel needs, ensuring accurate input of details and prompt confirmation.- Customer Support: Provide information about flight schedules, fare options, and policies, addressing any questions or concerns clients may have.- Record Keeping: Maintain accurate records of ticket sales, cancellations, and client interactions to ensure compliance and streamline future bookings.- Payment Processing: Handle payment transactions securely and accurately, providing customers with receipts and ensuring security protocols are followed.- Change Management: Manage any changes or cancellations to existing itineraries, keeping customers informed and finding suitable alternatives.- Coordination with Airlines: Liaise with airlines for updates on flight status, schedule changes, and promotions to keep customers informed and provide updated travel options.Required Skills and Expectations:Candidates should have a strong attention to detail, ensuring all bookings are accurate and customer needs are met. Excellent communication skills are essential for interacting with customers and airline representatives. A basic understanding of ticketing systems and procedures is preferred, although training may be provided for beginners. Being organized and able to handle multiple bookings simultaneously is crucial. A friendly demeanor and willingness to assist customers will enhance their experience and encourage repeat business.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are looking for enthusiastic individuals to join our team as Ground Staff in Chennai. This full-time position is suitable for candidates with experience ranging from freshers to those with up to six years of experience. A minimum education of 10th pass is required.Key Responsibilities:- Customer Service: Assist passengers at the airport with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.- Baggage Handling: Manage the loading and unloading of luggage from aircraft, ensuring items are handled carefully and safely.- Ground Operations Support: Collaborate with team members to facilitate efficient ground operations, including aircraft preparation and turnaround.- Safety and Compliance: Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.- Information Assistance: Provide passengers with information about flight schedules, gate changes, and airport services to enhance their travel experience.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility is important for ensuring safety and efficiency in operations. The ability to work in a fast-paced environment is essential, as is teamwork to meet the demands of the job. Candidates should be flexible with working hours, as this role may require shifts, including early mornings, late nights, or weekends. We welcome individuals who are proactive, customer-oriented, and ready to contribute positively to our team.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are looking for dedicated and enthusiastic Ground Staff to join our team in Ahmedabad. The ideal candidate will play a crucial role in the smooth operation of airport services.Key Responsibilities:- Customer Service: Greet passengers and assist them during check-in, baggage handling, and boarding, ensuring a positive travel experience.- Baggage Handling: Safely manage the loading and unloading of luggage to prevent damage and ensure timely delivery to passengers.- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and verifying travel documents.- Safety and Security: Ensure that all safety and security procedures are followed, contributing to a safe travel environment.- Communication: Act as a link between passengers and airline staff, effectively conveying important information regarding flights and services.- Maintenance of Cleanliness: Ensure that areas are kept tidy and presentable for passengers, reflecting the professional image of the airline.Required Skills and Expectations:Candidates should be at least 10th pass and have a willingness to learn and grow in the airline industry. Strong communication skills, both verbal and written, are essential. A friendly and approachable demeanor is important for assisting passengers. Candidates should be able to work in a fast-paced environment and handle stressful situations calmly. A team-oriented attitude is crucial, along with basic problem-solving skills. Flexibility to work different shifts, including weekends and holidays, is expected. Previous experience is not mandatory, making this role ideal for freshers looking to start their career.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jaipur
Air Ticketing Executive Ground Staff Cabin Crew Admin Executive Administration System Support Executive Ground Hostess Ground Operations Staff
As an Air Ticketing Executive, you will play a crucial role in managing flight bookings and providing excellent service to customers. Your primary responsibilities will include the following:- Book Flights: Handle reservations and issue air tickets by coordinating with airlines and travel aggregates to ensure customers get the best deals.- Customer Assistance: Provide assistance to customers regarding ticket bookings, cancellations, and changes, ensuring that all inquiries are handled promptly and professionally.- Maintain Records: Keep accurate records of all transactions and ticketing controls for accountability and future reference.- Ticket Pricing: Stay updated on air ticket prices and promotions to advise customers appropriately and enhance their travel experience.- Collaboration with Airlines: Work directly with various airlines to resolve any ticketing issues and ensure smooth operations.- Problem Resolution: Address customer complaints and resolve ticketing issues efficiently, ensuring a high level of customer satisfaction.To be successful in this role, you should have strong communication and customer service skills, enabling you to interact effectively with clients. Attention to detail is essential for managing bookings accurately and resolving discrepancies. A basic understanding of ticketing systems and travel industry processes is preferred but not mandatory, as training will be provided. Being a team player and possessing good organizational skills will help you thrive in this fast-paced environment. A positive attitude and willingness to learn are key attributes for this position.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Bhubaneswar
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a vital role in ensuring exceptional experiences for travelers at the airport in Bhubaneswar. Your primary focus will be to assist and engage guests, creating a welcoming environment during their journey.Key Responsibilities:- Guest Assistance: Greet and assist travelers upon arrival and departure, providing them with necessary information about flights, services, and facilities.- Issue Resolution: Address any concerns or complaints from guests in a calm and professional manner, ensuring their needs are met.- Information Provision: Offer accurate and timely information related to airport services, transportation options, and local attractions to enhance the guest experience.- Coordination: Collaborate with airport staff and other departments to ensure smooth operations and guest satisfaction during busy periods.Required Skills and Expectations:Candidates should have a minimum of 10th grade education and a positive attitude. Strong communication skills in both English and local languages are essential for effective interaction with guests from diverse backgrounds. Being friendly, approachable, and responsive is key to delivering excellent customer service. Additionally, the ability to work in a fast-paced environment and manage multiple tasks simultaneously will contribute to your success in this role. Previous experience is not required, making this opportunity ideal for entry-level candidates eager to develop their skills in hospitality and customer relations.
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  • Fresher
  • 7.0 Lac/Yr
  • Asansol
Customer Relationship Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills Airline Operations
As an Airport Guest Relationship Executive in Asansol, you will play a crucial role in ensuring a positive experience for travelers. This full-time office-based position welcomes freshers and requires at least a 10th-grade education.Key Responsibilities:- Greet Guests: Welcome passengers as they arrive and provide assistance with queries, ensuring they feel valued and informed.- Assist with Check-in: Help guests through the check-in process, guiding them with required documentation and procedures for hassle-free travel.- Provide Information: Offer accurate information about flight schedules, airport services, and local attractions to enhance guests' travel experience.- Handle Complaints: Listen to guests' concerns and resolve issues promptly, maintaining a calm demeanor and ensuring satisfaction.- Promote Services: Inform travelers about airport facilities and special services available, encouraging them to make the most of their time at the airport.Required Skills and Expectations:To succeed in this role, you should possess excellent communication skills, allowing you to interact confidently with a diverse range of passengers. A friendly and approachable demeanor is essential, as you will be the first point of contact for guests. Strong problem-solving abilities are necessary to address any concerns and make quick decisions. You must be adaptable and able to work effectively in a fast-paced environment. Reliability and professionalism are key, as you represent the airport's commitment to exceptional guest service.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Patna
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for all guests at the airport. Your responsibilities will include:- Welcoming Guests: Greet and assist guests upon their arrival at the airport, providing a warm and friendly atmosphere.- Providing Information: Offer clear information about flight schedules, gate locations, and airport services to help guests navigate easily.- Handling Requests: Address and fulfill guest requests efficiently, whether it involves guiding them to services or resolving their concerns.- Assisting with Check-In: Support guests with the check-in process, ensuring they have all necessary documents ready and that their needs are met.- Coordinating with Staff: Work closely with other airport staff, including security and ground services, to ensure smooth operations and guest satisfaction.We expect candidates to have the following skills:- Communication Skills: Strong verbal communication skills are essential to interact effectively with guests from diverse backgrounds.- Customer Service Orientation: A passion for helping others and a commitment to providing excellent customer service is crucial for this role.- Problem-Solving Ability: Ability to think on your feet and come up with quick solutions when challenges arise.- Team Player: Willingness to collaborate with colleagues to enhance overall guest experience.Candidates should have completed at least 10th grade and have 0 to 1 year of experience in customer service or a related field. A positive attitude and professional appearance are essential for this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an enthusiastic Airport Guest Relationship Executive to join our team in Kolkata. This entry-level position is perfect for individuals who enjoy interacting with people and ensuring guests have a pleasant experience at the airport.The key responsibilities include:- Guest Assistance: Provide exceptional support to guests by addressing inquiries, offering information about services, and guiding them through airport facilities.- Check-In Support: Assist guests during check-in processes to ensure a smooth and efficient experience.- Issue Resolution: Actively listen to guest concerns and work to resolve any issues related to their travel experience promptly and professionally.- Information Dissemination: Keep guests informed about flight schedules, boarding procedures, and airport amenities to enhance their travel experience.- Feedback Collection: Gather feedback from guests to understand their needs better and assist in improving service delivery.To succeed in this role, candidates should possess strong communication skills, a friendly demeanor, and the ability to work well in a fast-paced environment. Attention to detail is crucial, as well as the ability to stay calm under pressure. Being a team player with a positive attitude will be essential for collaborating effectively with colleagues. Previous experience is not required, making this an excellent opportunity for those eager to start their career in the hospitality industry. Applicants must have completed at least the 10th grade.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a vital role in creating memorable experiences for travelers at Kolkata Airport. You will assist guests with their needs and ensure smooth operations to enhance their journey.Key Responsibilities:- Guest Assistance: Greet and assist passengers, addressing their queries and concerns with a friendly demeanor.- Information Provider: Offer timely information regarding flight schedules, boarding gates, and airport facilities to ensure that guests feel informed and comfortable.- Problem Resolution: Actively listen to guest complaints or issues and work towards effective solutions while maintaining a positive attitude.- Coordination with Staff: Collaborate with various airport staff and departments to ensure seamless guest experiences, including transportation, security, and baggage handling.- Feedback Collection: Gather feedback from passengers to improve services and pass valuable insights to management.Required Skills and Expectations:Candidates should have effective communication skills in both English and the local language, along with a friendly and approachable personality. A strong sense of customer service is crucial, as is the ability to remain calm under pressure. Candidates should be punctual, reliable, and able to work in a fast-paced environment. A high school diploma (10th pass) is required, and previous experience is not mandatory but will be considered an advantage. Enthusiasm and a willingness to learn are essential for success in this role.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Ranchi
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Ground Management Customer Support Guest Handling Passenger Handling Ground Operation Airline Customer Service Good Communication Skills
As an Airport Guest Relationship Executive based in Ranchi, you will play a vital role in ensuring a pleasant and efficient experience for travelers at the airport. You will assist passengers with their needs, answer questions, and provide support throughout their journey.Key Responsibilities:- Guest Assistance: Welcome passengers arriving at the airport, helping them with inquiries and providing necessary information about flights, services, and facilities.- Problem Resolution: Address any concerns or issues passengers may have, ensuring their needs are met promptly and effectively.- Coordination with Airline Staff: Work closely with airline personnel to facilitate smooth check-ins, boarding processes, and luggage handling.- Feedback Collection: Gather feedback from travelers about their experiences, contributing to improving the overall quality of services provided.- Safety and Security Awareness: Maintain a keen awareness of safety and security protocols, ensuring that passengers are informed and comply with regulations.Required Skills and Expectations:Candidates should have strong communication skills, enabling them to interact pleasantly with a diverse range of passengers. A positive attitude and customer-focused mindset are necessary to provide excellent service. While no previous experience is required, being a quick learner and adaptable in a fast-paced environment is essential. Basic knowledge of the airport operations and a willingness to work collaboratively within a team will be beneficial in excelling in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Ground Staff Ground Operations Staff Ground Staff Executive Ground Handling Staff Ground Management Air Ticketing Executive Passport Checking Officer Customer Support Cabin Crew Air Cargo Airport Staff Avionics Aviation
As an Airport Ground Staff member in Guwahati, you will play a crucial role in ensuring smooth airport operations and providing excellent service to travelers. Your primary responsibilities will include:- Passenger Check-in Assistance: Help passengers with the check-in process by verifying tickets and issuing boarding passes to ensure they board their flights smoothly.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that each passenger's bags are handled safely and arrive at the correct destination.- Customer Service: Address passenger inquiries and provide information about flight schedules, ticketing, and airport facilities to enhance their travel experience.- Coordination with Flight Crew: Work closely with airline pilots and cabin crew to ensure all necessary procedures are followed before takeoff, contributing to flight safety.- Emergency Response: Be prepared to assist in emergency situations by following established protocols, ensuring passenger safety and compliance with airport regulations.To qualify for this position, candidates should possess the following skills and expectations:- Strong communication skills to interact effectively with passengers and colleagues.- A friendly and approachable demeanor to deliver positive customer service experiences.- Basic problem-solving skills to assist passengers with various inquiries and issues.- Teamwork abilities to collaborate with fellow staff members and ensure efficient airport operations.- A high level of responsibility and attention to detail for tasks like baggage handling and safety procedures.Candidates should have completed at least their 12th grade, and experience is valuable but not mandatory, as training will be provided for new employees.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mangalore
Finance & Accounts Executive Business Finance Human Resource Executive Accounts Executive Ground Staff Airport Operation Back Office Executive Air Ticketing Executive Passport Checking Staff Customer Support Passengers Handling
We are seeking an Accounts & Finance Executive to support our finance team in managing financial transactions and records. The role is based in Mangalore and is suitable for candidates with 0 to 6 years of experience.Key Responsibilities:- Manage Accounts Payable and Receivable: Handle invoices and ensure timely payments are made and received. This includes tracking overdue payments and resolving any discrepancies.- Prepare Financial Statements: Assist in creating accurate and timely financial reports, including balance sheets and profit and loss statements, to help management understand the companys financial position.- Maintain Financial Records: Organize and update financial documents, ensuring all transactions are recorded accurately in accounting software.- Assist in Budget Preparation: Support the finance team in developing budgets by providing historical data and financial insights.- Conduct Reconciliations: Regularly reconcile bank statements and accounts to ensure accuracy and identify any discrepancies.Required Skills and Expectations:- Knowledge of basic accounting principles is essential. A foundational understanding will help you effectively perform the tasks required for this role.- Proficiency in using accounting software and Microsoft Excel is expected, as it is crucial for managing financial data.- Strong attention to detail and organizational skills are vital to ensure accurate financial reporting.- Good communication skills will help you collaborate effectively with team members and address any queries with external clients or vendors.- A proactive attitude towards learning and adapting to new financial practices is encouraged to grow in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Finance & Accounts Executive Business Finance Human Resource Executive Accounts Executive Ground Staff Airport Operation Back Office Executive Air Ticketing Executive Passport Checking Staff Customer Support Passengers Handling
We are looking for a dedicated Finance & Account Executive to join our team in Ahmedabad. This full-time position is suitable for candidates with 0 to 6 years of experience and a minimum educational qualification of 12th pass. You will play a crucial role in maintaining financial records and ensuring smooth financial operations.Key Responsibilities:- Manage Financial Records: You will be responsible for tracking all financial transactions, ensuring that records are accurate and up-to-date.- Prepare Financial Statements: Generate monthly and yearly financial reports to provide insights into the company's financial performance.- Assist in Budgeting: Collaborate with the finance team to prepare and monitor budgets, helping to allocate resources effectively.- Reconcile Accounts: Regularly reconcile bank statements and accounts payable/receivable to maintain financial accuracy and resolve discrepancies.- Support Audits: Assist in internal and external audits by providing necessary documentation and information when required.Required Skills and Expectations:- Attention to Detail: You should have a keen eye for detail to ensure accuracy in financial reporting and compliance.- Basic Accounting Knowledge: Familiarity with financial principles and basic accounting practices is essential.- Proficient in MS Office: Strong skills in Excel, Word, and other MS Office applications will be important for data management and reporting.- Communication Skills: Good verbal and written communication skills are necessary for effective teamwork and reporting.- Team Player: You should be willing to work collaboratively with other team members and departments to achieve common goals.
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  • Fresher
  • 8.5 Lac/Yr
  • Jabalpur
Customer Relationship Airline Operations Airport Operation Customer Service Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills Customer Support
We are looking for 532 Airport Guest Relationship Executive Posts in Jabalpur with deep knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills, Customer Support and Required Educational Qualification is : 12th Pass
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  • 1 - 3 yrs
  • Bangalore
Store Operations Warehouse Operations Packaging E-way Bill GST Filing Email Responding
Responsibilities: Parcel Segregation: Open and segregate local and out-of-state parcels, handover products to respective departments, update drive sheet and maintain records. Inventory Management: Reference turnover and full stock product details in drive sheet.Follow up with stores and validate inventory records. Retail Point of Sale (RPOS) Management:Check for pending transfer orders (TOs) and clearances. Courier Performance Management: Check and follow up on store parcel courier delivery details.Prepare Courier Performance Report. Store Support : Manage customer orders from warehouse to stores. Handle customer damage product exchange mails and follow up. Process excess and short-received inventory reconciliation mails. Clear missing, mismatched, or broken products and update records. Send price change (MRP) and gram change mails to stores and follow up. Handle barcode request process. Manage new store transactions, transfers in, and format verification. Handle stores' customer GST billing. Coordinate with stores for general queries. Check and update store HQ backup. Communicate issues to the IT department. Monitor sample items sent to suppliers from warehouse inventory. Manage excess, short-received items from suppliers. Generate E-Way bills as required. Coordinate with suppliers for priority orders and jewellery-related mattersRequirementsCandidate Profile: Bachelor's degree Minimum of 1 years of experience in a similar role within a warehouse or retail environment. Experience in inventory management, or parcel handling, is highly preferred. Proficiency in Kannada, Hindi, and English language. Responding to emails and providing resolutions
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  • 0 - 5 yrs
  • 22.5 Lac/Yr
  • Lucknow
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Crowd Management Passenger Assistance Security Awareness Ticket Verification Team Coordination Customer Relationship Aviation Ground Staff Activities Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Holiday Packages
We are looking for an Airport Ticketing Executive in Lucknow, India, who will handle ticket sales and customer inquiries at the airport. This role is suitable for candidates with 0 to 5 years of experience and requires at least a 12th-grade education. Key Responsibilities:1. Ticket Sales: Assist customers in booking flight tickets by providing accurate information on flights, schedules, and prices.2. Customer Service: Provide excellent support to travelers, addressing their questions and concerns regarding ticketing and travel arrangements.3. Reservation Management: Keep track of all bookings and cancellations in the system to ensure accurate record-keeping.4. Payment Processing: Handle ticket payments and issue receipts in compliance with company policies.5. Collaboration with Airlines: Work closely with airline representatives to resolve any issues related to ticketing and rerouting as needed.Required Skills and Expectations:The ideal candidate should have strong communication skills to interact with customers effectively. Attention to detail is vital for managing bookings accurately. Basic computer skills are necessary for handling ticketing software and other office applications. Candidates should be able to work in a fast-paced environment and maintain professionalism under pressure. A friendly and approachable demeanor is essential to creating a positive experience for travelers. Punctuality and reliability are key traits that we value in our Airport Ticketing Executive.
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  • 0 - 5 yrs
  • 22.5 Lac/Yr
  • Srinagar
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Crowd Management Passenger Assistance Security Awareness Ticket Verification Team Coordination Customer Relationship Aviation Ground Staff Activities Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Holiday Packages
We are seeking a motivated Airport Ticketing Executive to join our team in Srinagar, India. In this role, you will assist customers with flight bookings, providing excellent service to ensure a smooth travel experience.Key Responsibilities:1. Customer Assistance: Help customers with inquiries regarding flight schedules, ticket prices, and seat availability while providing detailed information about travel options.2. Booking Management: Process ticket bookings and cancellations accurately, ensuring all flights are confirmed. Handle payments and provide customers with proper documentation.3. Documentation Support: Assist customers with necessary travel documents such as boarding passes and travel insurance, ensuring they are well-prepared for their journeys.4. Problem Resolution: Address any issues that customers may face during the booking process, including flight changes or refunds, and provide prompt solutions to enhance customer satisfaction.5. Sales Support: Promote additional services such as travel insurance or upgrades, helping to maximize revenue while meeting customer needs.Required Skills and Expectations: Candidates must have a completed 12th-grade education and possess 0 to 5 years of relevant experience. Strong communication skills are essential for effectively interacting with customers. A basic understanding of computer systems and booking software is expected. Candidates should be organized, detail-oriented, and capable of working in a fast-paced environment. A positive attitude and a commitment to delivering outstanding customer service are crucial for success in this role.
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  • 0 - 5 yrs
  • 22.5 Lac/Yr
  • Ranchi
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Crowd Management Passenger Assistance Security Awareness Ticket Verification Team Coordination Customer Relationship Aviation Ground Staff Activities Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Holiday Packages
We are looking for an Airport Ticketing Executive in Ranchi, India. This full-time position is suitable for those with little to moderate experience (0 to 5 years) and requires a minimum education of 12th pass. You will play an essential role in assisting travelers with their ticketing needs at the airport.As an Airport Ticketing Executive, your key responsibilities will include:- Customer Service: Interact with passengers to understand their travel needs and provide accurate information on flight schedules, ticket prices, and available services.- Ticket Booking: Assist customers in booking tickets through various platforms, ensuring that all transactions are handled efficiently and accurately.- Documentation: Maintain and organize all necessary travel documentation and ensure compliance with airline policies and regulations.- Problem Resolution: Address any issues or complaints from passengers, providing effective solutions and maintaining a positive experience.- Team Collaboration: Work closely with other team members and departments to ensure smooth operations and customer satisfaction.To succeed in this role, you should have good communication skills and a friendly attitude towards customers. A basic understanding of ticketing systems and travel procedures is important. You should also be detail-oriented, able to work under pressure, and be willing to adapt to changing situations. Reliability and punctuality are crucial as this role involves working on shifts according to flight schedules.
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