Non Voice Process Executive Graduate Jobs in Noida

Eligibility: Graduate or undergraduate candidates are welcome. Freshers and experienced candidates may apply.Skills: Good communication skills are required.Location Preference: Candidates should be based in Noida or willing to relocate to Noida.Salary: Up to 30,000 per month.

Job descriptionJob Title: Chat Support ExecutiveCTC : up to 12 K/MonthLocation: NoidaCompany: Enirmaan Tech SolutionJob Type: Full-Time On-siteExperience: 0.6 - 2 Years Freshers welcomeJob Description:Enirmaan Tech Solution is hiring Chat Support Executives to handle customer queries via live chat. The role requires strong written communication, problem-solving skills, and a customer-first attitude.Key Responsibilities:Respond to customer queries via chatProvide accurate information using internal toolsResolve issues or escalate as neededMaintain chat quality and response timeRequirements:Good written EnglishTyping speed: 30 - 35 WPMBasic computer skillsCustomer-focused mindset

Enthusiastic and customer-oriented professional with strong communication and interpersonal skills. Skilled in addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Quick learner with a proactive approach to problem-solving, adaptable to various situations, and committed to delivering exceptional service. Open to both fresh challenges and leveraging prior experience to contribute to customer satisfaction and organizational growth. We are hiring for Freshers and experienced both can apply for it .

Key Responsibilities:Team Management & Performance Monitoring:Oversee daily operations of the inbound team to ensure team members meet or exceed key performance indicators (KPIs) such as call handling time, customer satisfaction, and issue resolution.Regularly monitor team productivity and performance, providing real-time feedback and assistance to agents as needed.Conduct one-on-one sessions with agents to review individual performance, address any concerns, and set clear goals for improvement.Implement strategies to optimize call center workflows and ensure consistent service quality.Attendance & Scheduling:Monitor and manage team attendance, ensuring adequate coverage at all times.Address attendance issues in a timely and professional manner.Coordinate shift schedules to ensure alignment with business needs while maintaining optimal team performance.Reporting & Analytics:Generate and review daily call reports, ensuring all metrics are captured accurately.Perform call analysis to identify trends, strengths, and areas for improvement.Use Excel (VLOOKUP, Pivot Tables, SUMIF, IF formulas, etc.) to analyze data and produce actionable insights that help improve team performance.Ensure 100% call tagging in CRM systems to maintain accurate customer interaction records.Training & Development:Provide ongoing training and refresher courses for underperforming agents, ensuring continuous improvement.Develop and execute personalized action plans to help agents meet performance expectations.Motivate and inspire team members to improve their skills, productivity, and customer service capabilities.

Work From Home - Pan IndiaContractual Hiring for E-commerce Company (Domestic BPO - Voice Process)Contract Start Date : 10-July-24Contractual End Date - 31-Oct-24Salary: Rs. 22000 (CTC) Candidates should have their own Laptop/Desktop with below mentioned configuration :Processor Core i5 Generation 7 or above8 GB RAMGenuine Windows 10 or 11 with latest service pack. Camera availability is mustBroadband connection is mandatory with >=20 Mbps Internet Speed ( Mobile hotspot is not allowed) Genuine/Full version of Endpoint protection on system. Compatible USB headsets UPS is mandatory for Desktops. EDR Installation is must Shifts: Rotational Shifts Duration: 9 Weekly Offs: 1 Weekly Off rotationalMode of Interviews: Virtual over video call. Graduation with minimum 1 year documented experience Excellent communication skills along with good grammatical and sentence formation skills.Share your CV on WhatsApp Eight-Zero-Eight-One-Nine-Five-Seven-Two-Six-Seven

Excellent in English & Hindi Process:Non Voice chat / Voice, Work from Office Interested candidates kindly send your resume

We have urgent hiring for the Post of Female married candidate for back office coordinator in Noida

Hiring for Domestic BPO Voice ProcessesExcellent verbal communication skillsFresher also can apply6 days workingLocation Delhi work from office jobs Best Salary packages in the IndustryCustomer service & Sales process.Salary up to 20k + unlimited IncentivesINTERESTED CANDIDATES CAN CONTACT -

Fresher Can Also Apply Urgent Hiring for Computer/Data Entry OperatorBasic Typing speed, Basic Computer KnowledgeFresher and Experience Both can Apply

Back End Computer Operations, Good Knowledge of Mathematics and Excel required

We are looking to hire a Back Office Executive to join our busy Back Office team. As a Back Office Executive, you will be reporting to the Back Office Manager and assisting with various administrative duties. This includes data management, project processing, market research, data analysis and administrative duties.To ensure success as a Back Office Executive, you should have extensive experience in office management, the ability to work as part of a team, and the ability to respond quickly to requests from management. Ultimately, a top-class Back Office Executive works quickly and efficiently to provide reliable support for management and the Front Office team.Back Office Executive Responsibilities: Performing market research. Gathering and processing research data. Performing basic admin duties including printing, sending emails, and ordering office supplies. Assisting and coordinating with the sales team. Assisting the Front Office team. Assisting with inventory control. Organizing staff meetings and updating calendars. Processing company receipts, invoices, and bills. Assisting and supporting management.

Position: Technical SupportExperience: 2+ YearsSalary: Negotiable as per your last CTCLocation: Noida 62Shift: RotationalJob Description: Sales and technical support in the installation and activation of all products Excellent English reading, writing, and speaking with technical expertise in Microsoft software products Open to work as a technical resource to troubleshoot customer installation, activation, and post-sale issues with the products sold by the organization Create technical documents for customers and agents to manage specific issues Provide support on chat, phone, and through tickets, maintaining customer service response times to be as close to real-time as possibleRequirements: Attention to detail Positive attitude while dealing with customers Familiar with ZenDesk for managing chats, phone, and support emailBenefits: Saturday and Sunday Off Flexibility Cab Facility

Job Openings for 5 Back Office Assistant Jobs for Freshers in Delhi, Gurugram, Noida, Janakpuri, having Educational qualification of : Higher Secondary,Secondary School,B.A,B.Arch,B.C.A,B.B.A,B.Com with Good knowledge in Data Entry,Data Entry Operato,Email Support,Typing,Accountant,Hr,Chat,Non Voice,Technical, Data Entry, Data Entry Operato, Email Support, Typing, Accountant, Hr, Chat, Non Voice, Technical etc.

Data Entry OperatorBasic Typing speed, Basic Computer KnowledgeFresher and Experience Both can Apply