IT Support Executive Graduate Experience Jobs in Gurgaon

We are looking for a PLM Engineer with 3-6 years of experience in Gurugram. The role involves working with Teamcenter Engineering, NX, Solid Edge, ERP, and Auto CAD Designer to provide technical support, pre-sales activities, solution consulting, and customer success. The ideal candidate should have a background in IT, strong communication skills, and the ability to effectively position products. A graduate degree is required for this full-time position based in the office.

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Software support for existing customers etc. Coordinate with sales resource or tele-caller to fix appointments for installations/implementations/troubleshooting etc. Understand requirements of the business, and fulfil them using software. Identify customization/training requirements from the new prospect. Installation of Product at new customer site along with basic training. Implementation/troubleshooting on the product, and data.

APPAREL TRAINING & DESIGN CENTREApparel training & Design Centre (ATDC) is Indias largest Vocational Training provider in Apparel Sector, having Pan-India network of about 83 Centres is urgently hiring for the role of IT Executive on contract basis at Gurgaon. ATDC provides growth opportunities to right candidates.Looking for immediate joiner for Gurgaon location.Requirements (Qualifications & Experience) Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience 2-5 years of experience working in IT operations Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems Strong critical thinking and decision-making skills Excellent project management skills and strong ability to prioritize Firm grasp on IT infrastructure and operations best practicesRoles and Responsibilities Lead large IT projects, including the design and deployment of new IT systems and services Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure Help define IT infrastructure strategy, architecture, and processes Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs Assess vendors and develop test strategies for new hardware and software Troubleshoot hardware and software issues related to internal IT Working knowledge of MIS Management Knowledge of Digital Marketing Knowledge of wesite designing will be an asset.Benefits National holidays/Gazetted holidays Salary structure is on cost to company basis Application must include a cover letter with recent full curriculum vitae. The applicant should provi