IT Manager 12th Pass Experience Jobs in Mumbai

IT Desktop Engineer Job DescriptionRole Overview An IT Desktop Engineer (sometimes called Desktop Support Engineer) is an IT professional who manages and supports an organizations desktop environment. They ensure that all computers, laptops, tablets, and mobile devices are functioning efficiently, software is up-to-date, and users receive timely technical supportKey ResponsibilitiesInstall and configure hardware/software: Set up desktops, laptops, printers, and peripheral devices.Troubleshoot technical issues: Diagnose and resolve hardware, software, and network problems.Maintain system performance: Apply updates, patches, and upgrades to ensure optimal functionality.User support: Provide assistance to employees for IT-related queries, including workstation setup and application use.Asset management: Track and manage IT inventory such as desktops, laptops, and accessories.Security compliance: Ensure systems adhere to company IT security policies and standards.Collaboration: Work with IT teams to escalate complex issues and support larger infrastructure projects. Required SkillsTechnical expertise: Strong knowledge of Windows/Mac OS, Microsoft Office, and networking basics.Problem-solving: Ability to quickly identify and resolve technical issues.Communication skills: Clear and effective interaction with end users and IT colleagues.Time management: Handle multiple support requests efficiently.Adaptability: Stay updated with evolving technologies and tools.

Job description:About UsStack Link is a leading multinational company (MNC) specializing in IT hardware and networking solutions. With headquarters in the UAE, US, and UK, we deliver innovative technology products and services to clients worldwide. Our mission is to provide businesses with reliable, scalable solutions that enhance operational efficiency and support long-term growth. Trusted by organizations across diverse industries, Stack Link is your global partner for cutting-edge IT infrastructure.Job DescriptionWe are seeking a motivated Inside Sales Representative to join our dynamic team. In this role, you will be responsible for promoting and selling a range of IT solutions, including Networking, Wireless, IT Security, and Telephony. You will focus on lead generation, cold calling, preparing proposals, and closing deals with support from our pre-sales team, while ensuring excellent customer satisfaction.Key ResponsibilitiesGenerate new business opportunities through calls, emails, and LinkedIn outreachUnderstand client requirements and recommend suitable IT hardware & networking solutionsPrepare proposals and quotations, working closely with the pre-sales team for solution designBuild and maintain strong, long-term customer relationshipsConsistently achieve and exceed sales targets, with attractive incentivesRequirements2-4 years of experience in inside sales (IT/Tech industry preferred, other industries considered).Excellent communication, negotiation, and presentation skillsComfortable with cold calling and lead generationProficiency in MS Office and CRM toolsMinimum HSC; Bachelors degree preferred

Key Responsibilities: Strong knowledge of IT systems and infrastructure Manage the day-to-day operations of the NOC team Experience in managing IT projects and teams Proficiency in network administration and security Knowledge of cloud computing technologies Excellent problem-solving and troubleshooting skills Strong communication and interpersonal skills Ability to work well under pressure and meet tight deadlines Relevant certifications (e.g., ITIL, CISSP) are a plus Minimum 3 years of experience managing and configuring enterprise-wide network platform, LANs, WANs, WLANs, VPNs, firewall, load balancer, virtualization, IDS/IPS, VoIP and routing protocol Willing to work under pressure, good team player and self-starter to work with minimum supervision Experienced with managing ISP networks. Engage with customers via email and phone to collect and collate feedback to enhance the user experience. Attend joint service calls. Support team to Diagnose/Troubleshoot/inspect/investigate the issue on a case-to-case basis until closer. New POP and BTS Installation (Physical or coordination with Vendor). Situation handling ability. Manage the team of Rotational shift (24*7 Operations)

The OfferOpportunity within a company with a solid track record of performanceNo base salary but 40% Commission on All placement fees or Hourly Margin generated in your clientsOur Recruitment Network deliver all the candidates for you meaning all you need to do is keep clients happyFlexible working optionsThe JobYou will be responsible for :Identifying opportunities for new business development through following up on leads and conducting research on target clients.New business generation by meeting potential clients to understand needs and providing relevant solutions.Managing the sales process to close new business opportunities.Promote Carter Wellington's services addressing or predicting clients objectivesAdvocate for our clients and our recruiters to maximise successes and income potentialBuild long-term relationships with new and existing customersIdeal CandidateYou have at least 5 years experience within a Business Development / Account Manager (B2B) role, within the US IT Staffing industryYou possess excellent interpersonal as well as written and verbal communication skills.You are a strong networker & relationship builderYou are a self-starter and demonstrate a high level of resilienceYou are adaptable and thrive in changing environments

Responsible for delivery for Key accountsCoordinating with stakeholders for multiple requirementsFormulating recruitment strategy based on targetsTo mentor the team and drive for productivityHands-on experience in managing the full-cycle of recruitmentHandle and manage process people escalations appropriatelyMapping and documenting of all processes related to the recruitment functionTo monitor daily operationsUpdated with latest technologiesSeasoned recruitment professional in Technology (IT) hiringMust be willing to learn and hunger to grow in professional life.