Key Responsibilities:
Strong knowledge of IT systems and infrastructure
Manage the day-to-day operations of the NOC team
Experience in managing IT projects and teams
Proficiency in network administration and security
Knowledge of cloud computing technologies
Excellent problem-solving and troubleshooting skills
Strong communication and interpersonal skills
Ability to work well under pressure and meet tight deadlines
Relevant certifications (., ITIL, CISSP) are a plus
Minimum 3 years of experience managing and configuring enterprise-wide network platform, LANs, WANs, WLANs, VPNs, firewall, load balancer, virtualization, IDS/IPS, VoIP and routing protocol
Willing to work under pressure, good team player and self-starter to work with minimum supervision
Experienced with managing ISP networks.
Engage with customers via email and phone to collect and collate feedback to enhance the user experience.
Attend joint service calls.
Support team to Diagnose/Troubleshoot/inspect/investigate the issue on a case-to-case basis until closer.
New POP and BTS Installation (Physical or coordination with Vendor).
Situation handling ability.
Manage the team of Rotational shift (24*7 Operations)
Experience
3 - 9 Years
No. of Openings
1
Education
Higher Secondary, I.T.I., B.Sc, B.Tech, Post Graduate Diploma, M.Com, M.Sc, M.Tech
Role
IT Manager
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Office no 208, Sunrise Galaxy, Gupte Road, Vishnu Nagar, Dombivli East 421202