To attain customer calls.
Log their requirement in system.
And assign it to engineers.
Maintain the Data for the same (in Excel or in system)
Criteria:
Good Communication Skills.
Basic Knowledge of computers (Ms word, Excel, E mail.)
Exp : 1-2...
Key Skills : help desk,help desk executive,help desk coordinator,help desk engineer,help desk operations,it help desk coordinator,it helpdesk coordinator,it...
One of our client, an IT Company, is looking for Help Desk Coordinator.
Graduate - BE/ B.Tech/M.C.A./BCA
More then 3 years of work experience as Helpdesk Coordinator or System Support.
Should have excellent English communication skill (Verbal, Wri...
Key Skills : ccna,mcna,it help desk coordinator,networking,networking engineer,network technician
Assists end users in resolving hardware and software issues by fielding telephone calls and email communication. Diagnosing problems and performing troubleshooting activities. Log employee queries.Documents, tracks and monitors the problem
We have a requirement on IT Helpdesk Coordinator. Experience- 1-3years.
Responsibilities
Manage Systems Administration Helpdesk ticket queue, and walk ups on site.
Resolve cases in prompt time ensuring corporate SLAs are met.
Coordinate with ti...
One of our client, an IT Company, is looking for Help Desk Coordinator.
Graduate - BE/ B.Tech/M.C.A./BCA
More then 3 years of work experience as Helpdesk Coordinator or System Support.
Should have excellent English communication skill (Verbal, Wri...
Key Skills : it support,help desk,system support,help desk coordinator,it help desk coordinator,ms office
Assists end users in resolving hardware and software issues by fielding telephone calls and email communication. Diagnosing problems and performing troubleshooting activities. Log employee queries.Documents, tracks and monitors the problem
