IT Helpdesk Coordinator - Ghatkopar Mumbai

job summary:

we are seeking a proactive and detail-oriented it coordinator to support our

organization’s technology operations. the it coordinator will oversee it-related activities,

manage support requests, coordinate with vendors, and assist in the implementation of it

systems and policies. this role is vital in ensuring the smooth functioning of our hardware,

software, and network systems.

key responsibilities:

 coordinate day-to-day it operations, including hardware, software, network, and

system administration.

 collaborate with it vendors and service providers to ensure timely support and

maintenance.

 coordinate with engineers on a daily basis for the timely call closure.

 ensure that calls are closed within the sla.

 preparation of calls reports & daily dashboard.

 preparation of vouchers for the payment of the vendor engineers.

qualifications:

 bachelor’s degree in any field.

 experience of around 0-2 years

 proven experience in it coordination, system administration, or it support roles.

 familiarity with hardware/software procurement and vendor management.

 excellent communication and interpersonal skills.

 ability to manage multiple tasks and prioritize effectively.

• Experience

  1 - 3 Years

• No. of Openings

  4

• Education

  Graduate (B.A, B.C.A, B.Com)

• Role

  IT Helpdesk Coordinator

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office