IT Help Desk Coordinator
Webrocks

  • icon job experience 1 - 5 Years
  • icon job opening 10 Openings
  • icon salary 3.0-5.0 Lac/Yr
  • icon job location Rajasthan

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Job Description

Proficiency in Hindi and English Computer Typing

Outstanding follow ups on customer complaints

Handle Customer support calls & emails

Handle Day to Day Task

Drive daily monitoring adherence to SOP (Standard Operating Procedure)

Analyzing the issues and providing the resolution to customers.

Coordinating with customer and developer if any technical issues

Experience : 1 - 5 Years

No. of Openings : 10

Education : B.Tech/B.E, M.C.A

Role : Help Desk Coordinator

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India

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About Webrocks

The growing market has a number of employment opportunities to offer to all the job seekers. What you need is a consultant that can show you the right direction and make available a suitable opportunity. WEBROCKS is one such Placement Consultant that has link-ups with various Domestic and International firms all over India. Situated in Jaipur (Rajasthan), WEBROCKS is an aspiring placement company providing staffing solutions for multiple sectors and profiles. As a Placement Consultant, we are rendering a wide array of services including HR/ Manpower Recruitment Consultant, Domestic Placement/ Recruitment and Staffing Solutions. We are serving various industries such as BPO, Finance, Engineering, Sales & Marketing, FMCG, Telecom/ Technology/ ISP, Export/ Import, IT/ ITES, Education/ Training, Retail, Banking and Technical.
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