Information Officer Jobs

Key ResponsibilitiesDaily MIS ReportingPrepare Daily Collections MIS.Generate Agent Productivity Reports.Prepare Login vs Collection Analysis.Generate Recovery Performance Reports.Publish Team-wise Performance Reports.Maintain Attendance & Shrinkage Reports.Track PTP (Promise to Pay) Performance.Monitor Allocation vs Resolution Reports.Prepare Collection Efficiency Reports.Publish Daily Management Dashboard.Operational AnalysisAnalyze collection trends.Identify underperforming agents and teams.Monitor bucket-wise recovery performance.Track payment realization.Highlight productivity gaps.Analyze RPC, Contact Rate, Conversion Rate, and Collection Rate.Perform Root Cause Analysis (RCA) for declining performance.Recommend data-driven improvement opportunities.Dashboard ManagementDevelop and maintain dashboards for:Daily CollectionsTeam PerformanceAgent ScorecardsHourly ProductivityPayment TrendsBucket PerformanceClient ReportingCapacity PlanningTarget vs AchievementIncentive CalculationsData ManagementValidate operational data accuracy.Clean and reconcile large datasets.Maintain historical databases.Ensure data confidentiality.Archive daily, weekly, and monthly reports.Perform data quality checks before report publication.Client ReportingPrepare reports including:Daily Recovery ReportWeekly Business Review (WBR)Monthly Business Review (MBR)SLA Performance ReportProductivity ReportsExecutive SummaryTrend AnalysisClient-Specific DashboardsPerformance MonitoringTrack KPIs including:Collection AmountRecovery PercentagePTP Kept %Contact RateRPC %Productivity per AgentLogin HoursUtilizationOccupancyAHT (if applicable)Resolution RatePayment Success RateAllocation CoverageAutomation & Process ImprovementAutomate repetitive reports using Excel.Develop advanced dashboards.Improve reporting accuracy.Reduce manual intervention.Suggest process improvements.Support digitization initiatives.CoordinationCoordinate with:Operations TeamTeam LeadersFloor ManagersQuality TeamHRTraining TeamIT TeamFinanceClientsRequired SkillsTechnical SkillsAdvanced Microsoft ExcelPivot TablesPivot ChartsXLOOKUPINDEX-MATCHSUMIFSCOUNTIFSPower QueryConditional FormattingData ValidationDashboard CreationData CleaningPreferred:Microsoft Power BISQLGoogle SheetsVBA MacrosPower AutomateFunctional SkillsData AnalysisLogical ThinkingReportingProblem SolvingTime ManagementAnalytical AbilityBusiness UnderstandingAttention to DetailNumerical AbilityProcess OrientationSoft SkillsExcellent CommunicationTeam CollaborationOwnershipAccountabilityPositive AttitudeAbility to Work Under PressureAdaptabilityProfessional EthicsEducational QualificationMinimum:Graduate in any disciplinePreferred:B.ComBBABCAMBA (Operations/Finance)StatisticsComputer Applications

We are seeking a dedicated PGT Computer Teacher to join our team in Dondaicha Warwade. The ideal candidate should have a strong educational background in computer science and relevant teaching experience.**Key Responsibilities:**- **Classroom Instruction:** Deliver engaging lessons in computer science for higher secondary students, ensuring they understand theoretical concepts and practical applications.- **Curriculum Development:** Prepare and update curriculum materials to reflect the latest advancements in technology and computing, facilitating a comprehensive learning experience.- **Student Assessment:** Create and administer assessments to evaluate student performance, providing feedback to help them improve and succeed in the subject.- **Individual Support:** Offer one-on-one guidance to students who may need additional help, addressing their specific learning needs and fostering their interest in computer science.- **Technology Integration:** Incorporate various digital tools and resources into lessons to enhance learning and keep students engaged with the subject matter.**Required Skills and Expectations:**The candidate should hold an M.C.A, M.Sc, or M.Tech degree in Computer Science or a related field. A minimum of 2 to 3 years of teaching experience is essential. Candidates must possess strong communication skills to convey complex ideas effectively and foster a positive learning environment. Proficiency in using educational technology and the ability to adapt teaching methods to suit different learning styles are also important. The role requires enthusiasm for teaching, patience, and a commitment to helping students develop their skills in computer science, preparing them for future challenges.

We are seeking a dedicated and hardworking Online Research Project Assistant to support ongoing research and business projects remotely.Position: Online Research Project AssistantLocation: Remote (Preference may be given to candidates from Kashmir)Employment Type: Full-Time / Part-TimeKey ResponsibilitiesConduct online research and gather relevant information from various sources.Compile, organize, and analyze research data.Prepare reports, summaries, presentations, and documentation.Assist in project coordination and administrative tasks.Manage online communications and follow up on project-related activities.Support senior management with research and information gathering.RequirementsStrong internet research and analytical skills.Good written and verbal communication skills.Proficiency in MS Office, Google Workspace, and online collaboration tools.Ability to work independently and meet deadlines.Highly organized, detail-oriented, and hardworking.Prior research or administrative experience is an advantage.What We OfferCompetitive salary package.Performance-based incentives and bonuses.Flexible remote working environment.Opportunity to work on international projects.Professional growth and learning opportunities.Application ProcessInterested candidates should submit:Updated CV/ResumeRecent photographEducational documents (if applicable)Shortlisted candidates will be invited for an online interview.We are looking for motivated individuals who are eager to learn, take initiative, and contribute to exciting research projects.

We are looking for an enthusiastic Airport Information Desk Executive to provide excellent customer service at our Kolkata airport location. This entry-level position is ideal for freshers who are eager to work in a dynamic environment.As an Airport Information Desk Executive, your key responsibilities will include greeting passengers and providing accurate information regarding flight schedules, baggage claims, and airport facilities. You will assist travelers with directions and any inquiries they may have, ensuring they feel welcomed and supported during their time at the airport.You will also be responsible for managing communication with airport staff and airlines to relay important information and updates to passengers. Additionally, you will help maintain a clean and organized information desk area, promoting a professional image.To succeed in this role, you should possess strong communication skills and a friendly demeanor. A good understanding of basic customer service principles is essential, along with the ability to remain calm under pressure. Flexibility in working hours is also expected, as airport operations run 24/7.Candidates should have completed at least a 10th-grade education and be open to learning new skills. An interest in the travel industry will be an advantage. A proactive approach to problem-solving and the ability to work well in a team will contribute to your success in this role.

As an Information Technology Executive, you will play a vital role in supporting our organization's IT needs. You will be responsible for ensuring the smooth operation of our computer systems and assisting team members with technical issues.**Key Responsibilities:**- **Technical Support:** Provide assistance to employees with hardware and software problems, ensuring timely resolution and minimal disruption to work.- **System Maintenance:** Regularly check and update the organizations IT systems to ensure they are functioning well and securely.- **Network Management:** Monitor and maintain the company's network infrastructure to ensure reliable internet and connectivity for all users.- **Documentation:** Keep detailed records of IT issues and resolutions, creating a knowledge base for future reference.- **User Training:** Conduct training sessions for staff to improve their understanding of IT systems and best practices for usage.- **Vendor Coordination:** Liaise with external vendors for hardware and software purchases, repairs, or support, ensuring the best service and prices.**Required Skills and Expectations:**- A minimum of 3 years of experience in an IT role demonstrating strong technical knowledge and problem-solving skills.- Proficiency in various operating systems and software applications, with a keen ability to learn new technologies quickly.- Strong communication skills are essential for effectively assisting users and working with team members.- Must demonstrate the ability to work independently as well as part of a team in a fast-paced environment.- A proactive attitude towards technology challenges and a commitment to improving IT practices within the organization.

Role SummaryThe Catalogue Executive will be responsible for building, managing, and scaling a high-quality product catalogue across multiple categories and platforms. This role demands deep hands-on experience with large SKU volumes, strong process discipline, and an eye for precision.If youve managed catalogues that run into thousands of SKUs and understand how bad data kills good brands, this role is for you.Core ResponsibilitiesCatalogue Ownership Create, manage, and maintain end-to-end product catalogues for assigned categories Ensure accuracy of product data including titles, attributes, pricing, variants, and taxonomy Execute bulk uploads, edits, and updates without compromising data integrity Maintain consistency across brand, category, and marketplace structuresEducational Qualification Graduate / Post-Graduate from an institute of reputeExperience 45 years of hands-on catalogue management experience Proven track record of managing large-scale catalogues on marketplaces or D2C platforms Prior exposure to fashion, grooming, lifestyle, or consumer categories preferred

We are looking for a dynamic and experienced individual to fill the role of Head of Information Technology. This position is located in Silvassa and requires a strong background in IT management and leadership. Key Responsibilities:- **IT Strategy Development**: Create and implement IT strategies that align with the companys goals, ensuring the technology supports overall business plans.- **Team Leadership**: Lead, mentor, and develop the IT team, fostering a collaborative environment that encourages innovation and growth.- **System Management**: Oversee the management of all IT systems and infrastructure, ensuring they are reliable, secure, and effective.- **Budget Management**: Handle the IT budget, making strategic decisions about technology investments and ensuring cost-effective operations.- **Vendor Relations**: Manage relationships with technology vendors and service providers, negotiating contracts and ensuring that services meet company needs.- **Project Oversight**: Lead IT projects from concept to completion, ensuring they are completed on time and within budget, while meeting quality standards.Required Skills and Expectations:- A minimum of 5 to 11 years of experience in IT management, with a proven track record of leadership in technology roles.- Strong technical knowledge in IT systems, software, and hardware, as well as experience in managing IT projects.- Excellent problem-solving skills and the ability to make effective decisions under pressure.- Strong communication skills to interact with various stakeholders, including team members, vendors, and executives.- A proactive approach to staying updated on industry trends and emerging technologies to keep the company competitive.

Operations Management: Maintaining servers, networks, and hardware/software to ensure maximum availability and efficiency.Strategic Planning: Aligning technology roadmaps with company goals, and implementing new, cost-effective technologies.Security & Compliance: Developing IT security policies, conducting audits, managing data protection, and responding to cyber threats.Project Management: Leading technology upgrades, migrations, and installations from initiation to completion, ensuring they stay within budget and schedule.Team Leadership: Recruiting, training, and mentoring IT staff, while fostering a productive, collaborative environment.Vendor Management: Negotiating contracts and managing relationships with external technology vendors and service providers. EmeritusEmeritus+6Typical IT Manager Response/ActionsIncident Response: Leading the team to troubleshoot critical issues, performing root cause analysis, and minimizing downtime.Budgeting: Preparing annual IT budgets and presenting cost-benefit analyses for system upgrades to senior management.Policy Enforcement: Creating and enforcing IT policies and conducting security awareness training for employees.Reporting: Regularly reporting on system performance, project status, and security metrics to executive leadership. EmeritusEmeritus+5Common Skills RequiredTechnical Knowledge: Strong understanding of networks, cybersecurity, cloud technologies, and infrastructure.Leadership & Communication: Ability to manage teams and communicate technical concepts to non-technical stakeholders.Problem-Solving: Proven ability to manage crises and make informed decisions under pressure.

Based on the provided search results, a Credit Sales Officer generally acts as a bridge between business development (sales) and risk management, with responsibilities focused on acquiring new credit-based business while ensuring portfolio quality. Qualification: ( Any Degree)Salary: 18kFreshers/ExperienceSales & Business Development: Identify, target, and acquire potential clients for credit products (loans, credit cards) to expand the clientele.Client Relationship Management: Build and maintain strong relationships with clients to understand their financial needs and provide tailored credit solutions.Credit Assessment: Conduct preliminary credit assessments, analyze financial statements, and review credit reports to determine creditworthiness.Performance Tracking & Reporting: Monitor sales metrics, loan disbursements, repayment rates, and portfolio growth to prepare regular performance reports.Compliance & Risk: Ensure that all credit applications comply with internal policies and local financial regulations.

Advance Excel, Scripting, Google Sheets, Making Dashboard, Java Script etc.

Hiring: IT Consultant Education Transformation InitiativeAre you passionate about using technology to drive large-scale impact in education?Were looking for an experienced IT Consultant to support a state-level Foundational Literacy & Numeracy (FLN) mission in Kohima, Nagaland. CTC: 1012 LPA Location: Kohima, Nagaland Role Type: Full-time Consultant What Youll Do:Lead and manage IT systems, MIS, and digital platformsBuild dashboards and enable data-driven decision-makingTroubleshoot portals, applications & visualization toolsConduct trainings for government stakeholdersCoordinate with state departments, vendors & tech partners Who Should Apply?68 years of experience in IT systems/MIS (large programs)Strong exposure to education-sector tech platformsHands-on with data management & reporting toolsExperience with Government / PMU projects preferredCandidates from Nagaland or neighboring states encouragedIf youre someone who believes technology can transform public education systems, this role is for you. Send your CV to careers@thepeopleorder.com Subject Line: IT Consultant KohimaTag someone who might be interested or share within your network #Hiring #ITJobs #GovTech #EducationSector #MIS #DataJobs #ConsultingJobs #NagalandJobs #ImpactCareers

We are looking for an experienced Information Security (IS) Risk Manager to lead enterprise-wide security assurance, governance, risk, compliance, and business continuity initiatives.Key ResponsibilitiesLead enterprise-wide information security assurance, governance, risk, compliance, and business continuity programs, ensuring alignment with internal policies and regulatory requirements.Perform and manage information security and cloud risk assessments across AWS and Azure, identify business impact, define mitigation strategies, and communicate risks in clear business terms.Establish, implement, and maintain security governance frameworks, controls, and metrics, ensuring cyber risks and vulnerabilities are prioritized and remediated within agreed SLAs.Own ISMS governance and audits, including internal and external audits, gap analysis, compliance readiness, and corrective actions for ISO/IEC 27001, PCI DSS, NIS 2, and other regulatory standards.Develop, manage, and maintain Business Continuity Planning (BCP) and Disaster Recovery programs to ensure organizational resilience.Manage third-party security risk, including vendor due diligence, security requirements in contracts, cloud and security tooling assessments (GRC tools, CASB), and coordination of external audits and remediation plans.Develop, update, and govern information security policies, procedures, standards, and security awareness programs, ensuring continuous improvement and regulatory alignment.Skills & ExpertiseInformation Security Risk Management & Security AssuranceGovernance, Risk & Compliance (GRC)ISMS, ISO/IEC 27001PCI DSS, NIS 2, Regulatory ComplianceCloud Security AWS & AzureSecurity Audits & IT AuditingBusiness Continuity Planning (BCP) & Disaster RecoveryCyber Risk Assessment & Compliance MonitoringExperience & Certifications (Preferred)10+ years of experience in Information Security / GRC / Risk ManagementExposure to Telecom, BFSI, or large enterprise environmentsCertifications such as CISSP, CISM, CRISC, ISO 27001 Lead Auditor / Implementer preferred

As an Information Technology Analyst, you will be responsible for providing technical support, troubleshooting hardware and software issues, and maintaining IT systems. You will collaborate with team members to implement technology solutions and ensure optimal performance.Key responsibilities include:- Providing technical support to end users by resolving hardware and software issues promptly and efficiently.- Collaborating with team members to design, implement, and maintain IT systems to meet business needs.- Conducting regular system upgrades, backups, and security measures to ensure data protection and system integrity.- Researching and recommending new technology solutions to improve efficiency and productivity within the organization.- Documenting IT processes, procedures, and troubleshooting guides for reference by team members and end users.The ideal candidate should have a graduate degree in a relevant field and 0-1 years of experience in IT support or a related role. Strong problem-solving skills, excellent communication abilities, and a proactive approach to technology are essential for success in this position. The ability to work well in a team and adapt to changing technology trends is also crucial.

As an Airport Information Desk Associate, your main job will be to help travelers at the airport by providing them with useful information and support. You will play a key role in ensuring that passengers have a smooth and pleasant experience.**Key Responsibilities:**- **Assist Passengers:** Greet travelers warmly and assist them with their inquiries about flights, terminals, and airport facilities, ensuring they feel welcomed and informed.- **Provide Information:** Offer accurate details about flight timings, boarding procedures, baggage policies, and other airport services to help passengers navigate their travel plans effectively.- **Handle Queries:** Respond to questions and concerns efficiently, acting as the first point of contact for any issues that arise, ensuring quick resolutions.- **Manage Waiting Areas:** Keep the information desk and surrounding areas organized and clean, creating a welcoming environment for travelers.- **Report Issues:** Inform management about any significant issues or passenger complaints so they can be addressed promptly and effectively.**Required Skills and Expectations:**- Strong interpersonal and communication skills to interact effectively with diverse travelers.- Ability to remain calm under pressure and manage multiple inquiries simultaneously.- Basic knowledge of airport operations and services is a plus, although training will be provided.- A friendly and approachable attitude, ensuring all passengers feel valued and cared for.- Willingness to work flexible hours, including weekends and holidays, to accommodate the busy airport schedule.

As an Airport Information Desk Associate in Kolkata, you will serve as the first point of contact for travelers, helping them with their inquiries and ensuring a positive experience at the airport. This role is suitable for individuals with little to no work experience.Key responsibilities include greeting passengers and providing clear information about flights, services, and airport facilities. You will assist travelers in finding their gates, luggage services, and other essential locations within the airport. Additionally, you will handle lost and found items, ensuring they are returned to their rightful owners.Another responsibility is to address customer concerns, listening empathetically and offering solutions to enhance their travel experience. You will also maintain a clean and organized information desk, ensuring that materials are stocked and up-to-date.To succeed in this role, you should have excellent communication skills to interact effectively with passengers from diverse backgrounds. Being friendly, approachable, and patient will help create a welcoming environment. Basic computer skills are essential for accessing flight information and maintaining records. You should be able to work well under pressure, especially during busy travel times, and be ready to resolve issues promptly and efficiently. A positive attitude and a focus on customer service are crucial for ensuring that all travelers feel valued and assisted.

We are seeking a dedicated and hardworking Online Research Project Assistant to support ongoing research and business projects remotely.Position: Online Research Project AssistantLocation: Remote (Preference may be given to candidates from Kashmir)Employment Type: Full-Time / Part-TimeKey ResponsibilitiesConduct online research and gather relevant information from various sources.Compile, organize, and analyze research data.Prepare reports, summaries, presentations, and documentation.Assist in project coordination and administrative tasks.Manage online communications and follow up on project-related activities.Support senior management with research and information gathering.RequirementsStrong internet research and analytical skills.Good written and verbal communication skills.Proficiency in MS Office, Google Workspace, and online collaboration tools.Ability to work independently and meet deadlines.Highly organized, detail-oriented, and hardworking.Prior research or administrative experience is an advantage.What We OfferCompetitive salary package.Performance-based incentives and bonuses.Flexible remote working environment.Opportunity to work on international projects.Professional growth and learning opportunities.Application ProcessInterested candidates should submit:Updated CV/ResumeRecent photographEducational documents (if applicable)Shortlisted candidates will be invited for an online interview.We are looking for motivated individuals who are eager to learn, take initiative, and contribute to exciting research projects.

We are seeking a dedicated and hardworking Online Research Project Assistant to support ongoing research and business projects remotely.Position: Online Research Project AssistantLocation: Remote (Preference may be given to candidates from Kashmir)Employment Type: Full-Time / Part-TimeKey ResponsibilitiesConduct online research and gather relevant information from various sources.Compile, organize, and analyze research data.Prepare reports, summaries, presentations, and documentation.Assist in project coordination and administrative tasks.Manage online communications and follow up on project-related activities.Support senior management with research and information gathering.RequirementsStrong internet research and analytical skills.Good written and verbal communication skills.Proficiency in MS Office, Google Workspace, and online collaboration tools.Ability to work independently and meet deadlines.Highly organized, detail-oriented, and hardworking.Prior research or administrative experience is an advantage.What We OfferCompetitive salary package.Performance-based incentives and bonuses.Flexible remote working environment.Opportunity to work on international projects.Professional growth and learning opportunities.Application ProcessInterested candidates should submit:Updated CV/ResumeRecent photographEducational documents (if applicable)Shortlisted candidates will be invited for an online interview.We are looking for motivated individuals who are eager to learn, take initiative, and contribute to exciting research projects.

We are seeking a dedicated and hardworking Online Research Project Assistant to support ongoing research and business projects remotely.Position: Online Research Project AssistantLocation: Remote (Preference may be given to candidates from Kashmir)Employment Type: Full-Time / Part-TimeKey ResponsibilitiesConduct online research and gather relevant information from various sources.Compile, organize, and analyze research data.Prepare reports, summaries, presentations, and documentation.Assist in project coordination and administrative tasks.Manage online communications and follow up on project-related activities.Support senior management with research and information gathering.RequirementsStrong internet research and analytical skills.Good written and verbal communication skills.Proficiency in MS Office, Google Workspace, and online collaboration tools.Ability to work independently and meet deadlines.Highly organized, detail-oriented, and hardworking.Prior research or administrative experience is an advantage.What We OfferCompetitive salary package.Performance-based incentives and bonuses.Flexible remote working environment.Opportunity to work on international projects.Professional growth and learning opportunities.Application ProcessInterested candidates should submit:Updated CV/ResumeRecent photographEducational documents (if applicable)Shortlisted candidates will be invited for an online interview.We are looking for motivated individuals who are eager to learn, take initiative, and contribute to exciting research projects.