Face-to-Face For Airport Information Desk Associate Jobs (Freshers)

As an Airport Information Desk Associate, you will be the first point of contact for travelers at the airport in Kolkata. Your primary responsibility will be to provide accurate information and assistance to passengers about flights, airport services, and facilities, ensuring a pleasant travel experience.

Key Responsibilities:

1. Assist Passengers: Greet and engage with travelers, answering their inquiries with accurate and up-to-date information regarding flight schedules, check-in procedures, and baggage services.

2. Provide Directions: Help passengers navigate the airport by giving clear directions to different terminals, gates, and facilities, ensuring they can easily find their way.

3. Handle Queries: Address concerns or issues raised by passengers effectively, such as delays or cancellations, and provide necessary support to resolve them.

4. Maintain Information Boards: Regularly update and monitor information displays at the desk to ensure that all details regarding flights and services are current and accurate.

5. Collaborate with Staff: Work closely with other airport personnel, such as security and airline staff, to coordinate assistance for passengers and improve overall service quality.

Required Skills and Expectations:

Candidates should have excellent communication skills in English and the local language, enabling them to interact effectively with diverse passengers. A friendly and approachable demeanor is essential, as well as the ability to work under pressure during busy travel times. Candidates should be detail-oriented, organized, and capable of handling various passenger concerns with patience and professionalism. A high school diploma or equivalent is required, and previous experience in customer service is a plus.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  Airport Information Desk Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 29 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation

• Face Interview Location

  kolkata