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Fresher Inbound Process Jobs

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  • 0 - 3 yrs
  • Noida Sector 127
Lead Generation Up-selling Sales Process Sales Negotiation Closing Skills Follow-Up Sales Techniques Time Management Attention to Detail Product Knowledge
Hiring: Customer Service Associate (Inbound / Upselling)Company: Bright Future RPD Hiring SolutionsJob ID: BP125Location: Sector 127, NoidaSalary: 15,000-18,000 + IncentivesQualification: Graduate onlyExperience: Freshers to 3 YearsLanguage: Strong English (Versant Level 4+) and HindiShift: Rotational shifts between 8:00 AM and 8:00 PMWorking Days: 6 days a weekShift Duration: 9 hoursJob DescriptionWe are hiring Customer Service Associates for an inbound customer support and upselling process. Candidates will handle incoming customer calls, resolve queries, provide relevant information, and recommend additional products or services where appropriate.Daily Responsibilities- Handle inbound customer calls professionally.- Understand customer concerns and provide accurate solutions.- Explain relevant products and services to customers.- Identify upselling opportunities and achieve sales targets.- Maintain accurate customer records and call details.- Follow quality standards and performance guidelines.Salary StructureFreshers: 17,500 CTC- 14,000 Basic- 2,000 Retention Bonus- 1,500 Travel AllowanceExperienced: 18,500 CTC- 15,000 Basic- 2,000 Retention Bonus- 1,500 Travel AllowanceBenefits- Performance incentives and monthly service bonus- Free shuttle facility on selected Noida routes- 30 days of classroom training- Salary from Day 1 of trainingApply NowContact Person: Rajan SharmaContact Number: 8595974460Interested candidates can contact us for further details.
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Looking For Tele Counselor

Impact HR & KM Solutions

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales
Key ResponsibilitiesOutbound & Inbound Calling: Reach out to prospective leads from provided databases to introduce products/services, answer questions, and generate sales opportunities.Lead Qualification & Follow-up: Screen potential clients, understand their needs, and schedule follow-ups or product demos for senior sales representatives.Target Achievement: Meet or exceed daily calling targets, conversion metrics, and weekly/monthly sales goals.Database Management: Record customer details, call outcomes, notes, and follow-up dates accurately into the CRM software (e.g., Salesforce, Zoho, Hubspot).Customer Relationship Building: Maintain a polite, professional tone during interactions, overcome client objections, and address customer concerns effectively.Feedback & Reporting: Provide daily/weekly summaries of calling activities, customer feedback, and common objections to the team supervisor.
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Telecaller (Freshers) Surat

NEW Patel Jewellers

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Katargam Surat
Motivating Skill Marketing Communication Voice Process Inbound Negotiation Skills Cold Calling Tele Marketing Telesales
Excellent telephone communication and customer-handling skills. Fluency in Hindi; Gujarati and English are an advantage. Customer persuasion and sales conversion skills. Basic understanding of jewellery products and customer buying behaviour. Knowledge of WhatsApp, MS Excel and CRM software. Patience, confidence, positive attitude and professional etiquette. Ability to meet targets and maintain accurate records.
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Collection Agent Jobs For 12th Pass Freshers

Deals Matrix Services Private Limited

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Delhi
Inbound Calls Outbound Calls Excel GOOD COMMUNICATION Strategic Communication Credit Control Cash Collection Convincing Power Inbound Process Collections Recovery BPO Operations
Currently we are urgently hiring for Experienced Non-Dra & DRA Tele-callers for different domestic Banking/ NBFC Collection Calling process in our Organization.Roles & Responsibility:-1) Handle Inbound and make Outbound Calls. 2) Maintain relationships with customers by providing support and right information.3) Maintain quality service by establishing and enforcing organization standards.4) Talk to customers and Follow-up the Leads converting the leads into loan EMI payment.5) Ability to explain and convince customer on calls.
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  • 0 - 3 yrs
  • Chennai
Customer Relationship Customer Service Voice Process Inbound
Greetings from Shriram Finance Ltd.!We are looking for Kannada, Malayalam & Telugu-speaking candidates for the position of Customer Service Executive- Trainee at our Thoraipakkam, Chennai location.Job Details:- Position: Customer Service Executive- Qualification: HSC to Any Degree- Language: Kannada, Telugu, Malayalam- Salary: 16,000 take-home per month- Shift Timing: 9:00 AM to 6:30 PM- Weekoff: 5 Days working and 2 Days weekoff- Location: Thoraipakkam, Chennai- Joining: Immediate joiners preferredPls contact or share your resume
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Palakkad
Customer Relationship Customer Service Voice Process Inbound Customer Calling
Key Responsibilities & Duties Call Management: Manage large volumes of incoming customer calls promptly, professionally, and courteously. Query Resolution: Listen actively to understand customer issues, diagnose problems, and provide accurate, efficient solutions. Product Knowledge: Stay fully updated on company products, services, billing policies, and processing systems to address customer questions confidently. Data Logging: Record detailed, accurate summaries of customer interactions, complaints, and actions taken in the CRM database. Escalation Handling: Identify complex or high-priority issues and escalate them to the appropriate department or supervisor according to established protocols. Quality Assurance: Meet or exceed team key performance indicators (KPIs) including Average Handle Time (AHT), First Call Resolution (FCR), and Quality Assurance (QA) scores. Customer Retention: De-escalate tense situations with upset or frustrated customers through empathy, patience, and effective conflict resolution
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Chennai
Domestic BPO Domestic Call Center Voice Process BPO Voice Banking Insurance Home Loans Insurance Credit Card Domain Credit Collection Collections Recovery Real Estate Sales Educational Sales Mutual Funds Sales Customer Care Inbound Outbound Calls
This role offers an excellent opportunity for freshers in customer support for candidates fluent in Telugu, Malayalam, or Kannada, located in Chennai. You will engage with customers, helping them with inquiries and delivering exceptional service.Key Responsibilities include communicating effectively with customers in their preferred language, addressing their questions or issues promptly, and ensuring customer satisfaction. You will assist with inquiries, provide necessary information, and escalate issues when required, all while maintaining a positive attitude and ensuring a smooth customer experience.Required skills for this role include a strong command of either Telugu, Malayalam, or Kannada, along with good spoken and written English. Basic computer knowledge is essential as you will be using various software and tools to support customers. You should possess excellent communication skills, patience, and a problem-solving mindset to resolve issues effectively.The role is a full-time position based in an office environment, requiring a minimum educational qualification of 12th pass. Candidates with 0 to 1 years of experience are welcome to apply. You will work with fixed Sunday holidays and may be eligible for incentives up to 20,000. The organization also provides PF and ESI benefits to its employees. If you have the desire to start your career in customer support and can work in Chennai, apply for this vibrant role today!
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  • Fresher
  • 1.5 Lac/Yr
  • Jadavpur Kolkata
Voice Process Inbound Domestic BPO
We are looking for a Tele Caller to join our team in Jadavpur, Kolkata. This is a full-time, work-from-office position suitable for freshers who have completed at least 10th grade. As a Tele Caller, your primary duty will be to communicate with potential customers over the phone. You will engage in conversations, answer queries, and provide information about our services to encourage interest. You will be expected to work efficiently and contribute positively to team goals.Key responsibilities include:- Making outbound calls to prospective customers to share product details and information.- Maintaining a record of conversations in a structured manner to ensure follow-up and track interactions.- Utilizing basic computer skills for data entry and documentation.Required skills and expectations encompass:- Proficiency in Hindi to effectively communicate with clients.- Basic computer knowledge to manage data and record calls.- A willingness to adapt and learn in a fast-paced environment.- Candidates should be between the ages of 18 to 35.This role offers a fixed salary structure with high incentives based on performance. No insurance or loan benefits are provided. Direct joining opportunities are available for eligible candidates. This position requires you to work on-site, ensuring a productive and collaborative work environment in Jadavpur, Kolkata.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Female
  • Bannadevi Aligarh
Microsoft Excel Phone Banking Voice Process Inbound Motivating Skill Cold Calling Telemarketing Tele Sales Tele Marketing Telesales Calling Convincing Power Presentation Skills
We have a job opening for *Tellecaller (female Candidates Preferred)* position in *Aligarh* location.Experience - *0 - 2Yrs.*Education - *12th Pass/Grad/PG*Salary - *Min-Rs. 90000 To Rs. 175000/Yr.**Salary Negotiable to Experienced Good Communication Skill candidates*Reply in case you are interested for this job
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  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Kharadi Pune
Customer Relationship Customer Service Voice Process Inbound English Language Inbound Voice Process Customer Support
As an Executive - Customer Service, you will be responsible for communicatingwith consumers of healthcare andtelecommunication providers in the United States. Depending on the assignedprocess, you may be responsible forassisting customers with their queries, providing information and support,resolving service-related concerns, orcontacting consumers regarding overdue and unpaid bills on behalf of theclient.For collection-based processes, you will communicate with consumers over thephone, understand their paymentsituation, and negotiate and facilitate payment of outstanding balances whileensuring professional and customer-focused experience.Utilize effective verbal communication and customer service skills whilecommunicating with customers to resolve theaccount delinquency.Able to manage difficult customer issues while working in a fast-pacedenvironmentDetermine the reason for delinquency and best course of action to assistconsumers.Engage our consumers with the highest level of respect and dignity.Document all collection efforts for each assigned account in accordance withestablished procedures and compliancepolicies.Communicate professionally and regularly with leadership and peers on statusof accounts, escalations in accordancewith established standards.Ensure all accounts in assigned lists are managed accurately and in a timelymanner.Calls are majorly outbound and over a period moves to a blended(inbound/outbound) environment.Accounts are early/mid/late - stage defaults return payments, first paymentdefaults, and work date follow upassignments.
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  • 0 - 2 yrs
  • Indore
Customer Sales Customer Relationship Customer Care BPO Call Center Inbound Voice Process
Customer Support Executive Handle customer calls, queries, and complaints professionally.Provide accurate information and resolve customer issues.Maintain customer records and update details in the system.Coordinate with internal teams when required.Ensure good customer satisfaction and timely follow-up.Good communication skills and basic computer knowledge required.
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  • 0 - 1 yrs
  • 0.9 Lac/Yr
  • Darbhanga
Outbound Calling Voice Process Convincing Power Inbound Cold Calling
We are looking for a dedicated and enthusiastic female Tele Caller to join our team in Darbhanga. This entry-level position is perfect for candidates with 0 to 1 year of experience who have completed their 12th grade. Key Responsibilities:1. Customer Outreach: Initiate calls to potential customers to promote our products and services, maintaining a friendly and professional demeanor.2. Information Gathering: Collect relevant information from customers to better understand their needs and provide them with appropriate solutions.3. Follow-Up Calls: Conduct follow-up calls to interested prospects and assist them with any inquiries they may have.4. Data Entry: Maintain accurate records of calls made and feedback received in our database to ensure effective tracking of customer interactions.5. Team Collaboration: Work closely with other team members to achieve targets and maximize customer satisfaction through effective communication.Required Skills and Expectations:Ideal candidates should possess strong verbal communication skills and have a friendly personality to engage with customers effectively. Additionally, the ability to listen and respond to customer queries is essential. Basic knowledge of computer operations is required for data entry tasks. Candidates should demonstrate a positive attitude, adaptability, and a willingness to learn. It is essential to work full-time from the office and contribute positively to the team environment.
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Hiring Fresher / Telecaller / 12th Pass

Ashpa Global Services Pvt. Ltd.

  • 0 - 1 yrs
  • Nagpur
Microsoft Excel Outbound Calling Domestic BPO Inbound Negotiation Skills Cold Calling Voice Process Calling BPO Call Center Typing Skills BPO Voice Support Convincing Power Computer Skills Marketing Communication Presentation Skills Outbound Sales BPO Sales
We are seeking a dedicated Telecaller to join our team in Nagpur, India. This role is suitable for candidates who are looking to start their career in the Debt Recovery and Financial Services industry. As a Telecaller, you will be responsible for making outbound calls to clients, discussing debt recovery options, and providing information about financial services. You will manage client queries efficiently while documenting interactions in our systems. The position requires strong communication skills to effectively engage with customers and assist them in understanding their financial options. The ideal candidate should have completed the 12th grade and have a clear CIBIL and PVR. Candidates without prior experience are welcome to apply, making this an excellent entry-level opportunity. Key responsibilities include:- Making outbound calls to clients regarding debt recovery.- Responding to customer inquiries with clarity and professionalism.- Maintaining accurate records of client interactions and outcomes.- Assisting clients with understanding the financial services offered.Required skills include strong verbal communication abilities, a polite and friendly demeanor, and good listening skills. The candidate should be able to work well in a team and adapt to different customer needs. This is a full-time office position with regular working hours. Join us if you are eager to learn and develop in a structured environment!
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Inbound Outbound Sales English Language Inbound Process Inbound Voice Process Good Communication Customer Calling
MICROAI IS HIRING - CUSTOMER SUPPORT EXECUTIVE Work From Home 20,000 - 24,000/MonthMICROAI is hiring Customer Support Executives for its growing team. Both freshers and experienced candidates are welcome to apply. Job DetailsCompany: MICROAIPosition: Customer Support ExecutiveWork Mode: Work From HomeQualification: 12th Pass / GraduateExperience: Fresher / ExperiencedSalary: 20,000 - 24,000 per monthOpen Positions: Only 18Location: Remote / Work From Home Who Can Apply? 12th Pass candidates Graduates Freshers looking for their first job Candidates with customer support experience Good communication and basic computer skills preferred Candidates comfortable working from home How to ApplyInterested candidates should send their updated CV/Resume to: himanshu.micro1ai@gmail.comEmail Subject: Application - Customer Support WFH Company Website: micro1.ai Limited VacanciesOnly 18 positions available!Send your CV today and take the next step toward a Work From Home career with MICROAI. MICROAI - Work. Connect. Grow.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Kolkata
Customer Support Inbound Voice Process Customer Service Customer Relationship Good Communication English Language Inbound Voice Process Inbound Process Customer Calling
*CUSTOMER SUPPORT EXECUTIVE**Location:* Kolkata*Interview Mode:* Walk-inEligibility:* GraduateSalary:**Fresher:* CTC: 18,000 Take Home: 13,000*Experienced:* CTC: 20,000 Take Home: 15,000Job Details:* Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed OffRequirement:*Good communication skills and a customer-friendly attitude.*Interested candidates can share their updated CV on 9125776661 and confirm their availability for the walk-in interview.*
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  • 0 - 2 yrs
  • 20.0 Lac/Yr
  • Kolkata
Empathy Flexibility Customer Service Problem Solving Conflict Resolution Computer Skills Attention to Detail Customer Care Customer Support Customer Handling Patience Communication Customer Relationship Voice Process Inbound Process
CUSTOMER SUPPORT EXECUTIVELocation:KolkataInterview Mode: Walk-inEligibility: GraduateSalary:Fresher: CTC: 18,000 Take Home: 13,000Experienced: CTC: 20,000 Take Home: 15,000Job Details: Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed OffRequirement:Good communication skills and a customer-friendly attitude.Interested candidates can share their updated CV on 9118020369 and confirm their availability for the walk-in interview.
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  • 0 - 6 yrs
  • 8.0 Lac/Yr
  • Malad East Mumbai
Customer Relationship Internal Communication Customer Support Voice Process English Language Inbound Voice Process Good Communication
Customer Interaction: Handle inbound/outbound calls, emails, or chat messages from customers in a professional manner.Problem Solving: Listen to customer issues, diagnose problems, and provide accurate, timely solutions.Record Keeping: Update customer interaction details and records accurately in the company database/CRM system.Target Achievement: Meet daily and monthly performance targets, including average handling time and customer satisfaction scores. Adherence: Follow company policies, scripts, and quality guidelines while maintaining data privacy.Requirements & Qualifications Education: High School Diploma / 10+2 / Graduate in any stream.Experience: Freshers are welcome. 0 to 1 year of experience in a BPO or customer service role is a plus.Skills:Good spoken and written communication skills.Active listening and patience when dealing with customers.Basic computer literacy and typing skills.Flexibility: Willingness to work in rotational shifts or specified shift timings.
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  • 0 - 1 yrs
  • KK Nagar Madurai
Market Executive Outbound Calling Marketing Communication Voice Process Presentation Skills Convincing Power Cold Calling Inbound BPO Sales
As a Tele Caller, you will be responsible for engaging with potential customers over the phone to promote products and services. This role is essential for driving sales and ensuring customer satisfaction.Key responsibilities include: - Making Outbound Calls: You will conduct calls to prospective clients, sharing product details and encouraging them to make purchases.- Sales Generation: Focus on converting calls into sales, with incentives awarded for each sale made, providing motivation to meet and exceed targets.- Customer Follow-up: After initial contact, you will reach out to prospects again to assist with any queries and encourage them to finalize purchases.- Maintaining Records: Keeping track of calls made, results achieved, and customer feedback will be necessary for improving communication strategies.Required skills include:- Communication Skills: Strong verbal communication skills are essential as you will be interacting with a diverse range of customers.- Persuasiveness: You must be able to persuade and influence potential customers to consider your products.- Basic Computer Skills: Familiarity with computer-based tools for data entry and record-keeping is needed.- Problem-solving Ability: Quick thinking and the ability to address customer queries and concerns effectively is important.Expectations for this role include a full-time schedule working from the office in KK Nagar, Madurai. You should be a female graduate, and no prior experience is required, making this a great opportunity for fresh graduates looking to start their careers.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Amritsar
Inbound Process BPO Sales
Tele Calling to customers for New and Renew Insurances9:30 A .M. to 5:00 P.M.High IncentivesMultiple ProductsConveyance provided by us (T&C)Work Location - Ranjit avenue d block near dainik bhaskar office
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
As a BPO Telecaller, you will play a crucial role in our customer service team by communicating with clients and addressing their inquiries effectively. Key Responsibilities:- Make Outbound Calls: You will contact potential customers to introduce our products and services, helping to generate interest and lead conversions.- Respond to Customer Queries: Address customer inquiries promptly and clearly, ensuring that all concerns are handled with professionalism and patience.- Maintain Call Records: Keep detailed notes of customer interactions to track conversations and follow up as necessary, helping to enhance customer relations and future engagements.- Achieve Daily Targets: Work towards meeting daily call and sales targets set by the management, contributing to the overall success of the sales team.- Provide Feedback: Share insights and customer feedback with the team to improve products or services, assisting in the company's growth and customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills in English and Hindi, enabling clear conversations with diverse customers. A friendly and courteous demeanor is essential for building rapport. Basic computer skills, including familiarity with CRM software, are necessary for maintaining accurate records. Candidates should be self-motivated and able to work independently from home, managing time effectively to meet targets. A positive attitude and resilience in handling challenging calls are important for success in this role. Candidates should ideally have a high school diploma and be open to learning and developing their sales skills.
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12th Pass Freshers For Customer Care Executive

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • Noida Sector 3
Telecalling Outbound Sales Communication Skills Convincing Skills Customer Handling Lead Generation Sales Hindi Communication Customer Relationship Outbound Calling Customer Care Customer Support Domestic BPO Voice Process Marketing Corporate Marketing b2b Marketing Sales Process BPO Non Voice BPO Sales Call Center Inbound Calling Telesales Cold Calling Cross Selling Customer Service Customer Management Customer Communication International BPO
Job Title: Customer Service ExecutiveCompany: Bright Future RPD Hiring SolutionsLocation: Sector 3, NoidaSalary: 20,000-25,000 In-Hand + IncentivesQualification: 12th Pass or AboveExperience: Freshers & ExperiencedWeek Off: Sunday FixedJob Description: Handle customer calls, resolve queries, and provide customer support.Skills: Communication, Customer Handling, Problem-Solving.Immediate Joiners Preferred. Apply Now!
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Noida Sector 63
Customer Service Inbound Support Outbound Support Customer Relationship Communication Skills Voice Process Hindi & English Fluency Outbound Calling Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Customer Care Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Urgent Hiring for Domestic Blended Process (Email + Calling) in Sector-63, Noida!> Company: Bright Future RPD Hiring Solutions (Hiring for Client - Ison Xperiences)> Job Role: Process Associate / Blended Executive (Email + Voice)> Job Location: Sector-63, Noida (Work From Office)> Salary: 18,650 CTC Fixed Salary)> Eligibility & Requirements:> Minimum 6 months of relevant experience required.> Good English communication skills are mandatory.> Qualification: Undergraduate or Graduate in any stream.> Immediate joiners preferred.> Shift Timings & Work Details:> Shift Timings: 8:00 AM to 8:00 PM (Any 9 Hours shift as per business requirements).> Working Days: Rotational week-offs.> Interview / Office Address:> B-4/5, B Block, First Floor, Sector-63, Noida> How to Apply / Contact Details:> Interested candidates can directly call or share their resume on WhatsApp to:> Contact Person: Rajan Sharma> Contact Number / WhatsApp: 8595974460> Agency: Bright Future RPD Hiring Solutions
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Hiring Freshers || Sales Executive

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Dwarka Sector 7 Delhi
Marketing Marketing Communication Online Sales KPO Lead Generation Interpersonal Skills Voice Process Domestic BPO Inbound Inside Sales Negotiation Skills Convincing Power B2B Sales Cold Calling BPO Non Voice BPO Sales Outbound Sales English Language Domestic Calling Inbound Calls Inbound Sales Calling Tele Marketing Basic Computer Skills BPO Sales Telesales Tele Sales Direct Marketing Marketing Consultant Retail Sales Corporate Sales Channel Sales Direct Sales
> Urgent Hiring: Sales Executive (GST Franchisee Sales)> Company: Bright Future RPD Hiring Solutions> Job Profile: Sales Executive / Business Development Executive> Location: Dwarka Sector 7, Near Rampal Chowk, New Delhi> Shift Timings: 10:00 AM - 7:00 PM (6 Days Working)> Salary: Up to 20,000/Month + Performance Incentives (Up to 40,000)> Job Responsibilities:> Identify and approach potential clients/customers to promote GST Franchisee services.> Lead generation, cold calling, and direct business pitch to prospective buyers.> Maintain client relationships and close sales deals to meet monthly targets.> Eligibility & Requirements:> Qualification: Minimum 12th Pass (Graduate preferred)> Experience: Freshers or Experienced (0 to 2 Years in Sales/Marketing)> Age: Below 30 Years> Gender: Both Male & Female can apply> Strong communication, convincing skills, and self-motivated personality> How to Apply / Contact Details:> Interested candidates can call or send their CV/Resume on WhatsApp to:> Contact Person: Rajan Sharma> Agency Name: Bright Future RPD Hiring Solutions
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  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Nashik
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
Key Responsibilities & DutiesCall Handling: Perform outbound calls to prospective customers or handle inbound customer inquiries following predefined scripts and guidelines.Lead Generation & Sales: Pitch company products/services clearly, handle customer objections, and convert potential leads into qualified sales or appointments.Customer Support: Provide accurate information regarding products, services, pricing, or billing, and resolve customer complaints efficiently.Data Management: Log, update, and maintain detailed, accurate records of every customer interaction and call outcome in the CRM system or spreadsheet trackers.Follow-Up: Conduct timely follow-ups with interested prospects to guide them through the sales or inquiry pipeline.Target Achievement: Consistently meet or exceed daily/weekly/monthly quotas for call volume, talk time, lead generation, or sales targets.Market Feedback: Share recurring customer feedback, concerns, or common objections with supervisors to help refine script quality and sales strategies.
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BPO Telecaller - Nashik

Impact HR & KM Solutions

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Nashik
Marketing Outbound Calling Marketing Communication Online Sales KPO Lead Generation Interpersonal Skills Domestic BPO Voice Process Inbound
Key ResponsibilitiesMake outbound calls to prospective customers.Handle inbound customer inquiries professionally.Explain products, services, and promotional offers to customers.Generate leads and schedule appointments for the sales team.Maintain accurate records of customer interactions and follow-ups.Achieve daily, weekly, and monthly calling targets.Address customer concerns and escalate issues when necessary.Update customer information in CRM or database systems.Build and maintain strong customer relationships.
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Looking For Telecalling Executive

Impact HR & KM Solutions

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice
Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers.Generate and qualify leads for the sales team.Handle customer inquiries and resolve basic concerns.Maintain accurate call records and customer information in the CRM system.Follow up with customers regarding inquiries, appointments, and sales opportunities.Achieve daily, weekly, and monthly calling targets.Build and maintain strong customer relationships.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Delhi. This role is perfect for individuals who have a passion for communication and are eager to start their career in the BPO sector. Key Responsibilities include:1. Customer Interaction: Engage with customers through calls to understand their needs, provide information about services, and resolve any queries they may have.2. Data Entry: Maintain accurate records of customer interactions, update databases, and ensure all information is logged efficiently.3. Sales Support: Assist in promoting products and services during customer calls to drive sales and meet targets set by the management.4. Feedback Collection: Gather customer feedback and suggestions to help improve the services offered.Required Skills and Expectations:Candidates should have excellent communication skills in English and Hindi. A friendly and patient demeanor is essential for helping customers feel valued. Basic computer skills and familiarity with MS Office are necessary for data management tasks. A self-motivated attitude and the ability to work independently in a remote environment are crucial for success in this role. We welcome candidates with 0 to 2 years of experience, and a positive, enthusiastic approach will set you apart. An education level of at least 12th pass is required. If you are looking to develop your career in the telecalling industry, we encourage you to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a BPO Telecaller to join our team in Dehradun. This is an exciting opportunity for individuals with 0 to 2 years of experience, including fresh graduates. As a Telecaller, you will be responsible for communicating with customers, understanding their needs, and providing relevant information.Key Responsibilities:1. Conduct Outbound Calls: Make calls to potential clients and existing customers to promote our services and gather feedback.2. Answer Customer Queries: Respond to customer inquiries promptly and clearly, ensuring a positive experience.3. Maintain Records: Keep detailed records of customer interactions and feedback in our database for future reference.4. Follow Up: Follow up with customers after initial contact to ensure satisfaction and address any concerns they may have.5. Achieve Targets: Work towards daily and monthly call targets, contributing to the overall success of the team.Required Skills and Expectations:Successful candidates should have strong communication skills, both verbal and written, along with a friendly and approachable demeanor. Basic computer skills are necessary to handle data entry and maintain customer records effectively. A good understanding of customer service principles will help in providing excellent support. Candidates must be self-motivated, able to work independently, and manage their time efficiently while working from home. A positive attitude and willingness to learn are crucial for success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a BPO Telecaller to join our team in Indore. This full-time, work-from-home position is ideal for candidates with little to no experience, making it perfect for freshers and those looking for an entry-level opportunity.Key Responsibilities:- Outbound Calling: You will make calls to potential customers to promote our products or services, aiming to generate interest and sales.- Customer Support: Handle incoming calls from customers, addressing their inquiries, providing information, and resolving any issues they might have.- Data Management: Maintain accurate records of calls and customer interactions in our system, ensuring all information is up-to-date and correctly logged.- Lead Generation: Identify and qualify potential leads by engaging with customers and assessing their needs.Required Skills and Expectations:Candidates must have a minimum of a 12th-grade education. Strong communication skills are essential, as you will be interacting with customers over the phone. A pleasant and confident phone manner will help build rapport with clients. Basic computer skills and familiarity with data entry are necessary to navigate our systems effectively. We value enthusiasm and a willingness to learn; thus, candidates should be open to feedback and ready to improve their sales techniques. Team players who can work independently and adapt to new challenges will succeed in this role.
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