167

Inbound Process Fresher Jobs in Delhi NCR

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Delhi. This role is perfect for individuals who have a passion for communication and are eager to start their career in the BPO sector. Key Responsibilities include:1. Customer Interaction: Engage with customers through calls to understand their needs, provide information about services, and resolve any queries they may have.2. Data Entry: Maintain accurate records of customer interactions, update databases, and ensure all information is logged efficiently.3. Sales Support: Assist in promoting products and services during customer calls to drive sales and meet targets set by the management.4. Feedback Collection: Gather customer feedback and suggestions to help improve the services offered.Required Skills and Expectations:Candidates should have excellent communication skills in English and Hindi. A friendly and patient demeanor is essential for helping customers feel valued. Basic computer skills and familiarity with MS Office are necessary for data management tasks. A self-motivated attitude and the ability to work independently in a remote environment are crucial for success in this role. We welcome candidates with 0 to 2 years of experience, and a positive, enthusiastic approach will set you apart. An education level of at least 12th pass is required. If you are looking to develop your career in the telecalling industry, we encourage you to apply.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Uttam Nagar Delhi
Outbound Calling Inbound Calls Man Management Voice Process BPO Sales Cold Calling Customer Focus BPO Call Center Telesales Tele Marketing Call Center Negotiation Skills Convincing Power Telecommunication Basic Computers
We are looking for a Telecalling Executive to join our team in Uttam Nagar, Delhi. This is a full-time position suited for individuals who have just completed their education and are eager to start their career in a dynamic environment.As a Telecalling Executive, you will be responsible for making outbound calls to potential customers, promoting our services, and addressing inquiries. Your primary goal will be to generate leads and contribute to our sales efforts.Key responsibilities include:1. Making Outbound Calls: You will contact potential clients to explain our offerings and gauge their interest, ensuring a friendly and professional demeanor throughout each call.2. Lead Generation: Actively seek new customers by identifying prospects and understanding their needs, helping to expand our client base.3. Database Management: Maintain accurate records of calls and customer interactions in our database, ensuring that information is updated and organized.4. Follow-Up Calls: Regularly check in with leads to provide information or update them on offers, strengthening customer relationships and increasing chances of conversion.To succeed in this role, you must have excellent communication skills, a friendly attitude, and the ability to handle rejection with resilience. A basic understanding of telemarketing principles is helpful but not required. Candidates should be skilled in listening and persuasive speaking, with a willingness to learn and adapt to our sales techniques. A strong commitment to meeting targets is essential for growth in this position.
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Telecaller Fresher

First Option Management Services Pvt Ltd

  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Delhi
Telesales Executive Microsoft Excel Domestic BPO Phone Banking Outbound Calling Voice Process Inbound Outbound Sales
We are looking for a dedicated Tele Caller to join our team in Delhi. This role is ideal for individuals with a passion for communication and a desire to grow in the sales environment. As a Tele Caller, you will play a key role in connecting with customers and providing them with information about our products and services.Key Responsibilities:- Making Outbound Calls: You will make calls to potential customers to share information about our offerings and generate interest.- Customer Engagement: Engage with customers by answering their inquiries and addressing any concerns they may have, ensuring a positive interaction.- Lead Generation: Identify potential leads and gather relevant information during calls to help the sales team follow up.- Maintaining Records: Keep accurate records of customer interactions in our database, updating information as necessary to reflect the current status.- Feedback Collection: Collect feedback from customers regarding their needs and experiences to help improve our services and products.Required Skills and Expectations:- Communication Skills: Strong verbal skills are essential to effectively convey information and foster good customer relations.- Team Player: Being able to collaborate with colleagues and support each other's efforts to achieve common goals is important.- Attention to Detail: Must be attentive when inputting information and listening to customers to ensure clarity and accuracy.- Motivation and Drive: A proactive attitude with a willingness to learn and adapt in a fast-paced environment is crucial.- Basic Computer Skills: Familiarity with using computers and basic software for recording and managing customer interactions is necessary. This is a full-time position requiring a commitment to work from our office. If you are eager to start your career in telemarketing, we encourage you to apply!
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Rohini Delhi
Inbound Process Domestic BPO Cold Calling
We are looking for a dedicated Data Processing Officer to join our team, preferably located in Rohini, Delhi. This entry-level position is ideal for recent school graduates. As a Data Processing Officer, you will handle various data tasks to support our operations.Key Responsibilities:- Data Entry: Accurately input information into databases or spreadsheets. This includes checking for errors and ensuring the data is complete and up-to-date.- Data Verification: Review collected data for accuracy. You will cross-check entries and confirm that all information is correct and meets our standards.- Data Management: Organize and maintain data files systematically. You will keep track of changes and updates needed in data repositories.- Report Generation: Assist in creating reports based on processed data. You will help present information in a clear and concise manner.Required Skills and Expectations:- Candidates should have completed at least 10th grade and possess basic computer skills. Familiarity with spreadsheet and word processing software is essential.- Attention to detail is important, as accuracy is key in data processing tasks.- Strong communication skills are required, as the role may involve interacting with team members to clarify data-related issues.- A willingness to learn and adapt to new software or tools is expected, as you will be part of a dynamic work environment where efficiency matters.
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  • Fresher
  • 2.5 Lac/Yr
  • Noida Sector 4
Coupled With Strong Negotiation and Closing Skills. Marketing Online Sales Interpersonal Skills Voice Process Cold Calling Convincing Power Outbound Calling Inside Sales Inbound Lead Generation Marketing Communication English Language Inbound Calls Inbound Sales Tele Marketing Basic Computer Skills BPO
About the Organization:Cyberbizz Technologies is a dynamic and innovative company dedicated to providing cutting-edge solutions in the technology sector. We pride ourselves on fostering a collaborative and growth-oriented work environment where employees are empowered to contribute to our success. Our mission is to deliver exceptional value to our clients through a combination of technological expertise and unparalleled customer service. Join us and be part of a team that is shaping the future of technology.Roles and Responsibilities:Initiate outbound calls to prospective customers to generate leads and schedule appointments.Effectively present and sell products or services to potential clients via telephone.Address customer inquiries and concerns in a professional and timely manner.Build and maintain strong customer relationships through consistent follow-up.Achieve and exceed monthly sales targets and performance goals.Record customer interactions and sales activities accurately in the CRM system.Collaborate with the sales team to share insights and best practices.Stay updated on product knowledge and sales techniques.Handle objections and overcome challenges to close sales.Contribute to a positive and productive team atmosphere.
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  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Noida Sector 63
Microsoft Excel Motivating Skill Presentation Skills Phone Banking Inbound Outbound Calling Convincing Power Marketing Communication Domestic BPO Outbound Sales KPO Voice Process Voice Support International BPO Computer Skills Negotiation Skills BPO Non Voice Cold Calling Typing Skills BPO Sales Telesales English Calling BPO Call Center Telemarketing BPO Tele Sales Tele Marketing
We are seeking a motivated and enthusiastic Tele Caller to join our team in Noida Sector 63. This role is ideal for candidates looking to begin or advance their career in customer communication.Key Responsibilities:- Making Outbound Calls: The Tele Caller will reach out to potential customers to introduce our services and products, addressing their questions and concerns effectively. - Lead Generation: You will identify and gather information about potential clients to help build a strong customer database. - Maintaining Records: It is important to accurately record call outcomes and customer interactions in our systems to track progress and maintain effective communication. - Providing Customer Support: Assist customers by offering information and resolving issues, ensuring high levels of customer satisfaction. - Following Up: You will follow up on leads and inquiries to convert them into sales, maintaining a consistent communication rhythm.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and understand customer needs is essential. You should be target-driven and able to work independently as well as part of a team. Proficiency in basic computer skills and familiarity with CRM software is a plus. Whether you are a fresh graduate or have some experience, a positive attitude and willingness to learn will be highly valued.
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  • Fresher
  • Ghaziabad
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Communication Call Center Customer Management Voice Process Inbound Inbound Process Inbound Voice Process Customer Calling
We are looking for a Customer Support Representative to join our team. This role involves interacting with customers to ensure their questions and concerns are addressed effectively. As a representative, you will work from home and provide excellent service to help build strong customer relationships.Key Responsibilities:- Responding to Customer Inquiries: Handle incoming calls and messages to assist customers with their questions or issues.- Providing Product Information: Share details about our products and services, helping customers understand features and benefits.- Resolving Issues: Identify and troubleshoot customer problems to find suitable solutions promptly.- Documenting Interactions: Keep accurate records of customer interactions and transactions for future reference and quality assurance.- Following Up: Proactively reach out to customers after resolving issues to ensure their satisfaction.Required Skills and Expectations:- Communication Skills: You should have strong verbal and written communication skills to effectively interact with customers.- Problem-Solving Skills: Be able to think critically and resolve customer issues in a timely manner.- Patience and Empathy: Show understanding and patience when dealing with customer concerns, ensuring they feel valued.- Basic Computer Knowledge: Familiarity with computers and the ability to navigate software applications is important.- Team Player: Be willing to collaborate with team members and share insights for improving customer service. We welcome freshers who have completed their 12th grade. If you are eager to learn and grow in customer service, this role is for you!
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Customer Relationship Executive (Freshers) Noida

Tracking Mantra Solutions Pvt. Ltd.

  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Female
  • Noida Sector 75
Computer Microsoft Excel Customer Relationship
Tracking Mantra Solutions Pvt. Ltd. is Hiring a Customer Relationship Executive to Handle Inbound Customer Calls and Maintain Strong Customer Relationships. the Role Focuses On Assisting Customers, Resolving Queries, Providing Product Information, and Ensuring a Positive Customer Experience for Our Gps Tracking and Vehicle Security Solutions.
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Jobs by Popular Location

  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Good Communication Skills Customer Relationship Customer Care BPO Voice Inbound Calls Chat Support International Voice Process
Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL
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Tele Caller - Full Time

Navyabharat Evyan Motors Pvt Ltd

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Noida Sector 2
Microsoft Excel Outbound Calling Inbound Voice Process Cold Calling
We are seeking a dedicated Tele Caller to join our team in Sector 2. This role is ideal for individuals who have excellent communication skills and a passion for customer service, whether you are just starting your career or have a bit of experience.Key Responsibilities:- Make Outbound Calls: You will be responsible for reaching out to potential customers, introducing our services, and gathering information to help meet their needs.- Manage Customer Queries: Address any questions or concerns from customers effectively, ensuring they feel heard and valued.- Maintain Accurate Records: Keep detailed records of calls made, customer interactions, and follow-up actions in our database to track progress and results.- Follow Up Leads: Revisit previous leads to nurture relationships and inform them about new services or offers that may interest them.- Achieve Targets: Work towards meeting individual and team performance targets for calls and sales, contributing to the overall success of the team.Required Skills and Expectations:Candidates should possess strong verbal communication skills to convey information clearly and effectively. Good listening skills are crucial to understanding customer needs and providing relevant solutions. As a Tele Caller, you should be proficient in basic computer operations, including data entry and using CRM software. A positive attitude, patience, and the ability to handle rejection are essential for success in this role. Previous experience in a similar position is a plus, but not mandatory, as we are open to training candidates with a diploma who show a willingness to learn and grow.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Noida Sector 63
Microsoft Excel Outbound Calling Domestic BPO Voice Process Cold Calling Convincing Power BPO Non Voice Inbound
We are looking for a dedicated Telecaller to join our team in Noida Sector 63. The ideal candidate will communicate with potential customers, offering them our products and services effectively.Key Responsibilities:1. Making Calls: You will reach out to prospective clients using our database, introducing our offerings and generating interest.2. Answering Queries: Address customer questions and provide information about products or services to ensure clarity and satisfaction.3. Following Up: After initial contact, you will follow up with leads to check their interest and encourage them to make a purchasing decision.4. Maintaining Records: You will keep detailed notes of customer interactions in our system to track progress and report results.5. Achieving Targets: Work towards daily and monthly targets by engaging with a certain number of calls and successfully closing deals.Required Skills and Expectations:Candidates should have strong communication skills and the ability to engage with customers confidently. A polite and friendly demeanor is essential, as you will be interacting with diverse individuals. Basic computer skills for data entry and record-keeping are necessary. While prior experience is not mandatory, a willingness to learn and adapt quickly in a fast-paced environment is expected. You should be diligent, motivated, and able to work collaboratively with a team while focusing on individual performance.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Noida
Customer Support International Call Center Voice Process International BPO Inbound Voice Process Inbound Process
We are looking for a dedicated Call Center Agent who is passionate about providing excellent customer service from the comfort of their home. This role is suitable for females with 1 to 7 years of experience.Key Responsibilities:- Answer Incoming Calls: Respond to customer inquiries and resolve issues in a friendly and professional manner, ensuring customer satisfaction.- Maintain Records: Keep accurate records of customer interactions, transactions, and feedback for future reference and quality control.- Provide Product Information: Offer detailed information about products or services, helping customers make informed decisions.- Handle Complaints: Address customer complaints efficiently, aiming for quick resolutions to enhance customer loyalty.- Collaborate with Team: Work closely with team members to share knowledge and best practices, contributing to a positive work environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to empathize with customers. A keen attention to detail is essential for accurately documenting interactions. Being patient and understanding when dealing with challenging situations is crucial. Basic computer skills, including familiarity with software for logging calls and managing customer data, are required. The ideal candidate should also demonstrate time management skills to meet call handling targets effectively while working independently from home. A positive attitude and a strong work ethic will help you succeed in this role.
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  • 0 - 3 yrs
  • Female
  • New Delhi
Sales Cold Calling Inbound Calling Client Relations Executive CRM Sales Sales Process
As a Client Relationship Manager, you will play a vital role in maintaining and enhancing relationships with our clients. Your primary responsibility will be to ensure a high level of customer satisfaction and service. Key Responsibilities:- Manage Client Accounts: Serve as the main point of contact for clients, addressing their queries and providing assistance to build trust and rapport.- Monitor Client Satisfaction: Regularly check in with clients to understand their needs and concerns, ensuring they feel valued and heard.- Coordinate Communication: Facilitate effective communication between clients and internal teams, ensuring that client expectations are clearly understood and met.- Provide Product Support: Assist clients in understanding our products and services, making sure they can utilize them to their fullest potential.- Gather Feedback: Collect and report client feedback to help improve services and address any areas of concern.Required Skills and Expectations:- Candidates should be female, with a minimum education of 12th grade. - Strong communication skills are essential for effective interaction with clients and internal teams.- A customer-oriented mindset is important, with an eagerness to help clients and resolve issues quickly.- Basic computer skills and familiarity with office software will help in managing client data and communication efficiently.- Ideal candidates will be proactive, detail-oriented, and possess good organizational skills to manage multiple client accounts effectively.- Previous experience in customer service or related roles is a plus, but not mandatory; candidates with a passion for client relations are encouraged to apply.
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Telecaller || Freshers & Experienced

Gulf to World Immigration Consultant

  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Female
  • Delhi
Microsoft Excel Motivating Skill Outbound Calling Marketing Communication Voice Process Presentation Skills Inbound Negotiation Skills Convincing Power Cold Calling English
We are looking for a dedicated Telecaller to join our team in Delhi. The ideal candidate will be responsible for engaging with customers over the phone and assisting them with their inquiries. This is a full-time position and requires a commitment to excellent customer service.Key Responsibilities:- Making Calls: You will call potential and existing customers to discuss products or services and understand their needs.- Providing Information: You will inform customers about product features, benefits, and promotions to help them make informed decisions.- Handling Queries: You will address customer questions or concerns efficiently and professionally to ensure a positive experience.- Recording Feedback: You will document customer interactions and feedback accurately for record-keeping and to improve service quality.- Meeting Targets: You will strive to achieve call and sales targets set by the management to support the companys goals.Required Skills and Expectations:- Communication Skills: Strong verbal communication is essential. You should be able to speak clearly and effectively in Hindi and English.- Listening Skills: You must actively listen to customers to understand their needs and provide relevant solutions.- Problem-Solving Abilities: You should be able to think on your feet and offer solutions to customer issues.- Time Management: You need to manage your time efficiently to handle multiple calls and meet deadlines.- Team Player: You should work well with others and contribute positively to a team environment.Preferred candidates will have a minimum education of 12th grade and can have experience ranging from 0 to 6 years. Female candidates are encouraged to apply.
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Telecaller Jobs For Freshers - Delhi

Care for Life Charitable Trust

  • 0 - 1 yrs
  • 0.9 Lac/Yr
  • Kirti Nagar Delhi
Motivating Skill Outbound Calling Inbound Convincing Power Voice Process
We are hired Tele callers in kirti nagar , delhi minimum qualification 10th pass All candidates easy apply for this vacancy fresher and experience both can apply
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Gurgaon Sector 53
Customer Support Voice Process Inbound Voice Process International Voice Process Customer Support Voice Process BPO Good Communication Skills
Customer Support 247 shift Good Communication SkillOnly for maleNo Transport Max Salary in hand upto 24kIncentives Upto 10k apart from salary Gurgaon sector- 53send your resume
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Pitampura Delhi
Marketing Outbound Calling Marketing Communication Online Sales Lead Generation Voice Process Inbound Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales BPO Non Voice English Language Domestic Calling Tele Marketing Basic Computer Skills
We are looking for a dedicated Telecaller Executive, preferably female, to assist our team in engaging with potential customers and promoting our services. This entry-level role is suitable for fresh graduates seeking to build a career in customer service and sales.Key Responsibilities:1. Customer Outreach: Make outgoing calls to potential clients to introduce our services and gather feedback. You will initiate conversations, answer queries, and provide necessary information to customers.2. Lead Generation: Identify and qualify leads through effective communication and by understanding customer needs. Your ability to listen and respond promptly will help us grow our customer base.3. Data Management: Maintain accurate records of customer interactions and update relevant information in our database. Your organizational skills will be crucial in ensuring we track our follow-ups and successes.4. Team Collaboration: Work closely with the sales and marketing teams to align customer insights with our strategies. Sharing feedback you receive will help improve our services.Required Skills and Expectations:You should have excellent verbal communication skills and a friendly demeanor. Basic computer knowledge is essential, as you will be using various software tools for data management. A strong willingness to learn and a positive attitude toward customer service will be vital for success in this role. You should also be able to handle rejection gracefully and maintain professionalism at all times.
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  • Fresher
  • 3.0 Lac/Yr
  • Delhi
Customer Support Inbound Voice Process Domestic Voice Process BPO Customer Support Voice Process Voice Process
As a Customer Support Specialist, you will play a vital role in ensuring our customers have a positive experience with our products and services. Your main goal will be to assist customers by answering their questions and resolving any issues they may encounter.Key Responsibilities:- Respond to Customer Inquiries: You will handle customer questions via phone, email, or chat, providing clear and helpful responses to ensure customer satisfaction.- Troubleshoot Issues: When customers face problems, you will assist them in finding solutions, guiding them through troubleshooting steps to resolve their concerns effectively.- Maintain Customer Records: Keeping accurate and up-to-date records of customer interactions and feedback is essential for tracking and improving our services.- Provide Product Information: You will educate customers about our products and services, ensuring they understand the features and benefits to enhance their experience.- Follow Up with Customers: After resolving issues or answering questions, you will check in with customers to ensure they are satisfied with the solutions provided.Required skills and expectations include:- Strong communication skills in English, both written and verbal, to effectively assist customers.- Basic computer skills, including familiarity with email and chat applications, to navigate customer support tools smoothly.- Patience and empathy to understand customer needs and provide support in a polite manner.- A positive attitude and willingness to learn, as you will be adapting to new products and support processes.- Availability for a full-time work-from-home schedule, allowing you to efficiently manage your tasks and responsibilities.
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  • Fresher
  • 7.0 Lac/Yr
  • Gurgaon
Good Communication Skills Voice Process BPO Call Center Outbound Sales Domestic BPO Inbound
As a Tele Caller, your primary responsibility will be to engage with potential customers over the phone and assist them with their inquiries. This is a full-time role based in our office in Gurgaon, and we welcome freshers to apply.Key Responsibilities:- Making Calls: You will make outbound calls to potential clients, introducing them to our products and services. This helps generate interest and leads for the company.- Product Knowledge: Understanding the features and benefits of our offerings is essential. This knowledge allows you to answer questions and provide detailed information to customers.- Customer Interaction: You will interact with customers to understand their needs and provide appropriate solutions. Listening effectively will help build rapport and trust.- Data Entry: After each call, you need to update customer information in our system. Accurate data entry ensures we maintain effective communication with clients.- Follow-up Calls: Regular follow-up with leads will be necessary to nurture relationships and encourage sales. Persistence and politeness are key in these interactions.Required Skills and Expectations:- Communication Skills: You should have strong verbal communication skills to convey information clearly and effectively.- Listening Skills: Being attentive and understanding customer concerns is important for successful interactions.- Goal-Oriented: A positive attitude with a focus on achieving targets will help you succeed in this role.- Team Player: Willingness to work collaboratively with colleagues to meet the teams objectives is essential. Overall, a successful Tele Caller should exhibit enthusiasm and persistence in their efforts to connect with clients and drive sales for the company.
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  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Delhi
Sales Outbound Calling Voice Process Lead Generation Inbound Negotiation Skills Interpersonal Skills
Job Responsibilities:Make outbound calls to potential customersExplain products/services and generate interestConvert leads into successful salesFollow up with interested prospectsMaintain daily call records and update CRMAchieve daily/weekly/monthly sales targets
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for enthusiastic individuals for the role of BPO Telecaller. This position is ideal for freshers or those with up to two years of experience who want to start their career in customer service. This is a full-time remote work opportunity based in Gurgaon, India.Key Responsibilities:1. Making Calls: You will contact potential customers to provide information about products and services, helping to generate interest and answer queries.2. Customer Support: Responding to customer inquiries is essential. You will assist them with their questions and resolve any issues, ensuring a positive experience.3. Data Entry: Maintaining accurate records of customer interactions is important. You will log calls and feedback into our system for tracking and analysis.4. Sales Assistance: You may be responsible for promoting our products and encouraging customers to make purchases, which will require effective communication skills.5. Team Collaboration: Working closely with team members and supervisors, you will share insights and strategies to improve performance and customer satisfaction.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, and be comfortable speaking on the phone. Basic computer skills are essential, as you will handle various software for data entry. A high school diploma is necessary, and a friendly attitude is vital for interacting positively with customers. Adaptability and a willingness to learn in a dynamic environment are also important for success in this role.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Delhi. This entry-level position is suitable for candidates with 0 to 2 years of experience and a minimum education of 12th grade. As a telecaller, you will play a crucial role in communicating with customers to provide information and promote services.Key Responsibilities:1. Customer Interaction: Engage with potential and existing customers over the phone to understand their needs and provide information about products and services.2. Lead Generation: Identify and develop new leads by reaching out to potential customers and following up on inbound inquiries.3. Updating Records: Maintain accurate records of customer interactions and feedback in our database to help improve service and follow-up efforts.4. Achieving Targets: Meet daily and weekly calling targets as set by the management to contribute to overall team goals.5. Provide Excellent Service: Ensure a high level of customer satisfaction by addressing inquiries and resolving concerns promptly.Required Skills and Expectations:Candidates must have strong communication skills in English and Hindi, along with a friendly and persuasive voice. Being detail-oriented is important for accurately recording customer information. Candidates should be self-motivated and display a strong willingness to learn. A positive attitude and the ability to work effectively as part of a team are essential for success in this role.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Gurgaon
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Gurgaon. This role is ideal for fresh graduates or those with limited experience who are eager to learn and grow in the business process outsourcing industry.Key Responsibilities:- Customer Interaction: Engage with customers over the phone to provide information about products and services, addressing inquiries and resolving issues effectively.- Outbound Calls: Make outbound calls to potential and existing customers, aiming to generate leads and promote sales opportunities while maintaining a friendly and professional tone.- Record Keeping: Maintain accurate records of calls and customer interactions in our system, ensuring that all data is up-to-date and readily accessible for follow-ups.- Feedback Collection: Gather feedback from customers regarding their experiences and suggestions, reporting these insights to the management team for continuous improvement.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. They should be able to articulate ideas clearly and have a pleasant phone demeanor. Basic computer skills and familiarity with call center processes are beneficial. Successful candidates will display a positive attitude, patience, and a willingness to learn new skills. Ability to work in a team environment and adapt to changing situations is essential. A strong desire to assist customers and contribute to the team
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  • Fresher
  • 1.3 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls Inbound Calling Inbound Voice Process Domestic BPO Domestic Calling Domestic Voice Process Domestic Call Center Calling Executive
We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. Key Responsibilities:- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.Required Skills and Expectations:- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.
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