Inbound Calling Job Vacancies in Delhi NCR

JOB DESCRIPTION (JD)Call Centre Executive - Inbound & Outbound CallingCompany Name: Deveotech Software SolutionJob Title: Call Centre Executive / Telecalling ExecutiveDepartment: Client Communication & Business DevelopmentJob Type: Full-TimeWork Location: As per company requirements1. Job OverviewDeveotech Software Solution is looking for confident, professional, and target-oriented Call Centre Executives to manage inbound and outbound calls. The selected candidates will be responsible for communicating with clients, particularly Chartered Accountants (CAs) and CA firms, explaining the company's software solutions and services, following up with prospective clients, and supporting business development activities.2. Roles & ResponsibilitiesHandle inbound and outbound calls professionally.Contact Chartered Accountants (CAs), CA firms, and prospective clients on behalf of Deveotech Software Solution.Explain the company's software products, services, features, and benefits to potential clients.Understand client requirements and provide relevant information about the company's solutions.Generate leads, schedule product demonstrations, and follow up with interested prospects.Maintain proper records of calls, client details, follow-ups, and lead status in the company's CRM or reporting system.Achieve assigned daily, weekly, and monthly calling and performance targets.Maintain professional communication, a positive attitude, and good client relationships.Coordinate with the sales and business development team to improve lead conversion and client engagement.Follow company policies, calling guidelines, and reporting procedures.3. Salary & Incentive StructureFixed Monthly Salary: As per candidate experience, skills, and company policy.Performance-Based Incentives: Additional incentives will be provided for achieving or exceeding assigned targets.Target Achievement Rewards: Eligible employees may receive additional rewards based on performance and the company's incentive policy.Salary Payment: Monthly, as per the company's payroll schedule and applicable policies.The applicable salary, incentive slabs, and performance criteria will be communicated to the selected candidate before joining.4. Eligibility & Required SkillsMinimum qualification: 12th pass or graduate; preference may be given to graduates.Good verbal communication skills in Hindi; basic English communication is an advantage.Confidence in handling inbound and outbound calls.Basic computer knowledge and familiarity with MS Office or CRM tools.Ability to understand client requirements and explain software solutions clearly.Target-oriented mindset with good follow-up and persuasion skills.Prior experience in telecalling, customer support, sales, or software product calling will be an added advantage. Freshers may also apply, subject to company requirements.5. Terms & ConditionsThe selected candidate must follow the company's rules, policies, working hours, and reporting procedures.Employees must maintain professionalism, punctuality, discipline, and respectful communication with all clients.Daily calling reports, follow-up updates, and other assigned reports must be submitted on time.Employees are expected to make genuine efforts to achieve the calling, lead generation, follow-up, and conversion targets assigned by the company.Performance incentives will be calculated according to the company's officially communicated incentive structure and verified performance data.Fixed salary and performance incentives are separate components. Incentives are payable only when the applicable eligibility criteria are met.Employees must maintain the confidentiality of company information, client data, contact details, business information, and software-related information.Client information and company data must not be copied, shared, or used for personal purposes or disclosed to unauthorized persons.Employees must follow approved calling scripts, communication standards, and applicable telemarketing and data-protection requirements.Any leave, absence, resignation, or notice-period requirements will be governed by the company's applicable employment policy and the terms communicated in the appointment letter.Employment terms, salary details, working hours, weekly offs, and the applicable notice period will be confirmed in the appointment letter or employment agreement.The company will follow applicable labour laws and statutory requirements regarding salary payments and other employment conditions.6. Performance ExpectationsThe employee will be evaluated on the basis of calling activity, lead quality, client engagement, follow-up completion, product-demo scheduling, conversion performance, reporting accuracy, and professional conduct.7. How to ApplyInterested candidates are requested to send their updated resume to our official recruitment email address: support@deveotechsoft.com.Join Deveotech Software Solution and grow your career in client communication, software solutions, and business development.

Job Responsibilities:Make outbound calls to students and explain available courses.Understand students' interests and provide relevant course information.Invite interested students for free career counselling sessions.Follow up with students regarding their visit and interest.Maintain regular follow-ups and update student details.Key Skills:Telecalling Tele Sales Outbound Calling Lead Generation Customer Communication Follow-up English Communication

We are looking for a motivated and energetic Telecaller to join our team in Karol Bagh, Delhi. As a Telecaller, you will engage with potential customers and support them with their inquiries while promoting our offerings.Key Responsibilities:1. Making Calls: You will reach out to potential clients using provided contact lists, introducing our products and services effectively.2. Customer Interaction: Address questions and concerns from customers, ensuring they have a positive experience during the call.3. Data Entry: Record information about customer interactions and feedback in our system accurately for future reference.4. Follow-Up: You will be responsible for following up with leads and keeping track of the status of each interaction.5. Meeting Targets: Work towards achieving daily and monthly call targets set by the management, contributing to the overall sales goals.Required Skills and Expectations:Ideal candidates should have completed their 12th grade and possess excellent communication skills in Hindi and/or English. A positive attitude and the ability to handle rejection are essential. Being organized is important, as you will need to manage calls and notes efficiently. We welcome candidates with 0 to 1 year of experience, but a willingness to learn and adapt is vital. You should be comfortable working in an office environment and committed to contributing to the team's success.

We are looking for a dedicated and enthusiastic Tele Caller to join our team in Ghaziabad. This role is perfect for individuals who enjoy communicating with others and are eager to learn. Key Responsibilities:- Make Outbound Calls: Contact potential customers to promote products or services, explaining features and benefits clearly.- Handle Inbound Queries: Respond to incoming calls and inquiries, providing accurate information and assisting customers with their questions.- Maintain Customer Records: Update and manage customer information in the database to ensure accuracy and follow up on leads.- Achieve Targets: Meet daily and weekly calling targets to contribute to the teams success and help drive sales.- Follow Up on Leads: Reconnect with previous customers or leads to encourage repeat business and gather feedback.- Create Weekly Reports: Compile data on call outcomes and share weekly reports with management to track performance.Required Skills and Expectations:Candidates must be female and should possess a minimum education of 10th grade. Strong verbal communication skills are essential, along with the ability to listen actively and respond appropriately. Previous experience in a call center or tele sales is a plus but not mandatory, as we are open to freshers as well. Candidates should be friendly, persuasive, and possess good organizational skills to manage multiple tasks efficiently. A positive attitude towards sales and customer service will be highly valued.

As a Tele Caller, you will be an essential part of our team, responsible for making calls to potential and existing customers. Your role will involve clear communication and effective problem-solving to meet customer needs.Key Responsibilities:- Outbound Calling: Initiate calls to prospective clients to promote products or services and generate interest.- Customer Engagement: Build rapport with customers, addressing their needs and inquiries, ensuring a positive experience.- Data Entry: Accurately record customer information and feedback during calls in our database to maintain accurate records.- Follow-ups: Timely follow up with leads and clients to convert inquiries into sales and strengthen relationships.- Feedback Collection: Gather insights from customers regarding their experiences and suggestions to improve services.- Collaborate with Team: Work closely with other team members to achieve sales targets and share valuable customer insights.Required Skills and Expectations:- A diploma in any field is mandatory, ensuring a basic level of education.- Candidates should have 1 to 4 years of experience in telecalling or a related field, showcasing their capability in handling calls professionally.- Effective verbal communication skills are essential to convey information clearly and persuasively.- Strong listening skills will help understand customer needs and provide appropriate solutions.- A proactive attitude and ability to work independently while being part of a team are crucial for success.- Familiarity with customer relationship management (CRM) software is a plus but not mandatory. This role requires dedication and the ability to work from the office in Sector 2, primarily dealing with customers over the phone.

We are looking for a Telecalling Executive to join our team in Uttam Nagar, Delhi. This is a full-time position suited for individuals who have just completed their education and are eager to start their career in a dynamic environment.As a Telecalling Executive, you will be responsible for making outbound calls to potential customers, promoting our services, and addressing inquiries. Your primary goal will be to generate leads and contribute to our sales efforts.Key responsibilities include:1. Making Outbound Calls: You will contact potential clients to explain our offerings and gauge their interest, ensuring a friendly and professional demeanor throughout each call.2. Lead Generation: Actively seek new customers by identifying prospects and understanding their needs, helping to expand our client base.3. Database Management: Maintain accurate records of calls and customer interactions in our database, ensuring that information is updated and organized.4. Follow-Up Calls: Regularly check in with leads to provide information or update them on offers, strengthening customer relationships and increasing chances of conversion.To succeed in this role, you must have excellent communication skills, a friendly attitude, and the ability to handle rejection with resilience. A basic understanding of telemarketing principles is helpful but not required. Candidates should be skilled in listening and persuasive speaking, with a willingness to learn and adapt to our sales techniques. A strong commitment to meeting targets is essential for growth in this position.

We are looking for a dedicated Tele Caller to join our team in Delhi. This role is ideal for individuals with a passion for communication and a desire to grow in the sales environment. As a Tele Caller, you will play a key role in connecting with customers and providing them with information about our products and services.Key Responsibilities:- Making Outbound Calls: You will make calls to potential customers to share information about our offerings and generate interest.- Customer Engagement: Engage with customers by answering their inquiries and addressing any concerns they may have, ensuring a positive interaction.- Lead Generation: Identify potential leads and gather relevant information during calls to help the sales team follow up.- Maintaining Records: Keep accurate records of customer interactions in our database, updating information as necessary to reflect the current status.- Feedback Collection: Collect feedback from customers regarding their needs and experiences to help improve our services and products.Required Skills and Expectations:- Communication Skills: Strong verbal skills are essential to effectively convey information and foster good customer relations.- Team Player: Being able to collaborate with colleagues and support each other's efforts to achieve common goals is important.- Attention to Detail: Must be attentive when inputting information and listening to customers to ensure clarity and accuracy.- Motivation and Drive: A proactive attitude with a willingness to learn and adapt in a fast-paced environment is crucial.- Basic Computer Skills: Familiarity with using computers and basic software for recording and managing customer interactions is necessary. This is a full-time position requiring a commitment to work from our office. If you are eager to start your career in telemarketing, we encourage you to apply!

About the Organization:Cyberbizz Technologies is a dynamic and innovative company dedicated to providing cutting-edge solutions in the technology sector. We pride ourselves on fostering a collaborative and growth-oriented work environment where employees are empowered to contribute to our success. Our mission is to deliver exceptional value to our clients through a combination of technological expertise and unparalleled customer service. Join us and be part of a team that is shaping the future of technology.Roles and Responsibilities:Initiate outbound calls to prospective customers to generate leads and schedule appointments.Effectively present and sell products or services to potential clients via telephone.Address customer inquiries and concerns in a professional and timely manner.Build and maintain strong customer relationships through consistent follow-up.Achieve and exceed monthly sales targets and performance goals.Record customer interactions and sales activities accurately in the CRM system.Collaborate with the sales team to share insights and best practices.Stay updated on product knowledge and sales techniques.Handle objections and overcome challenges to close sales.Contribute to a positive and productive team atmosphere.

We are looking for a Telecaller to join our team in Noida Sector 94. The ideal candidate should have 1 to 3 years of experience in telecalling and hold a graduate degree. This full-time position requires working from the office and involves direct communication with customers. Key Responsibilities:1. Outbound Calls: Make calls to potential and existing customers to provide information about our products and services, aiming to generate interest and support sales efforts.2. Customer Support: Address customer inquiries and resolve any issues they may have, ensuring a positive experience and encouraging customer loyalty.3. Lead Generation: Identify and qualify leads through effective questioning and listening techniques, helping to expand our customer base.4. Data Management: Maintain accurate records of calls made, customer interactions, and feedback in the database, assisting the team in tracking performance and customer satisfaction.5. Collaboration: Work closely with the sales team to share insights from customer interactions and contribute to strategies for improving outreach.Required Skills and Expectations:Candidates should possess clear and effective communication skills, both verbal and written, to engage with customers confidently. A strong understanding of customer service principles is essential. The ability to handle objections and remain persistent is crucial for success in this role. Candidates should be organized, detail-oriented, and adept at managing time effectively. Positive attitude and a proactive approach to problem-solving will be valued in our dynamic work environment.

As a Customer Support Executive based in Janakpuri, you will play an important role in enhancing customer satisfaction by providing effective assistance and support. You will work in a full-time office environment and are expected to have 1 to 4 years of relevant experience.Key Responsibilities:- Respond to Customer Inquiries: Address customers questions through phone, email, or chat in a timely manner. This will help ensure that customers feel heard and valued.- Resolve Issues: Troubleshoot and resolve customer complaints effectively by understanding their concerns and providing suitable solutions.- Maintain Customer Records: Accurately document customer interactions in the system. This ensures that customer histories are accessible for future reference.- Collaborate with Teams: Work closely with other departments, such as sales and technical support, to escalate complex issues and improve overall customer service.- Provide Product Information: Educate customers about products or services, guiding them on how to best utilize their purchases for an enhanced experience.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to engage with customers clearly and professionally. A good problem-solving ability is necessary for addressing customer issues effectively. You should be comfortable using computers and various software applications to manage customer inquiries and keep records. The ability to work well under pressure and maintain a positive attitude is essential. A customer-centric approach and passion for helping others will greatly contribute to your success in this role.

We are seeking a motivated and enthusiastic Tele Caller to join our team in Noida Sector 63. This role is ideal for candidates looking to begin or advance their career in customer communication.Key Responsibilities:- Making Outbound Calls: The Tele Caller will reach out to potential customers to introduce our services and products, addressing their questions and concerns effectively. - Lead Generation: You will identify and gather information about potential clients to help build a strong customer database. - Maintaining Records: It is important to accurately record call outcomes and customer interactions in our systems to track progress and maintain effective communication. - Providing Customer Support: Assist customers by offering information and resolving issues, ensuring high levels of customer satisfaction. - Following Up: You will follow up on leads and inquiries to convert them into sales, maintaining a consistent communication rhythm.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and understand customer needs is essential. You should be target-driven and able to work independently as well as part of a team. Proficiency in basic computer skills and familiarity with CRM software is a plus. Whether you are a fresh graduate or have some experience, a positive attitude and willingness to learn will be highly valued.

We are looking for a Customer Support Representative to join our team. This role involves interacting with customers to ensure their questions and concerns are addressed effectively. As a representative, you will work from home and provide excellent service to help build strong customer relationships.Key Responsibilities:- Responding to Customer Inquiries: Handle incoming calls and messages to assist customers with their questions or issues.- Providing Product Information: Share details about our products and services, helping customers understand features and benefits.- Resolving Issues: Identify and troubleshoot customer problems to find suitable solutions promptly.- Documenting Interactions: Keep accurate records of customer interactions and transactions for future reference and quality assurance.- Following Up: Proactively reach out to customers after resolving issues to ensure their satisfaction.Required Skills and Expectations:- Communication Skills: You should have strong verbal and written communication skills to effectively interact with customers.- Problem-Solving Skills: Be able to think critically and resolve customer issues in a timely manner.- Patience and Empathy: Show understanding and patience when dealing with customer concerns, ensuring they feel valued.- Basic Computer Knowledge: Familiarity with computers and the ability to navigate software applications is important.- Team Player: Be willing to collaborate with team members and share insights for improving customer service. We welcome freshers who have completed their 12th grade. If you are eager to learn and grow in customer service, this role is for you!

We are looking for a dedicated Tellecaller to join our team in Gurgaon. The ideal candidate will be responsible for reaching out to potential customers, promoting our services, and managing communications effectively.Key Responsibilities:- Make Outbound Calls: Reach out to potential customers to introduce and explain our services, aiming to generate interest and secure new business opportunities.- Follow Up on Leads: Contact potential clients who have shown interest in our services to nurture the relationship and encourage them to take action.- Maintain Accurate Records: Keep detailed notes of each call, including customer feedback and follow-up actions, in our CRM system to ensure seamless communication and tracking.- Respond to Inquiries: Address customer questions and concerns promptly and professionally to build trust and credibility with our clients.- Meet Targets: Work towards achieving individual and team targets for call volume and conversion rates, contributing to the overall success of the sales team.Required Skills and Expectations:- Strong Communication Skills: The candidate should speak clearly and confidently, with a friendly tone to engage customers effectively.- Basic Computer Knowledge: Familiarity with using CRM software and Microsoft Office to manage calls and keep records.- Problem-Solving Ability: The candidate should have the skill to handle customer issues with a positive attitude and provide solutions.- Goal-Oriented Mindset: The ability to work towards sales targets and stay motivated in a fast-paced environment.- Prior Experience: Candidates with 1 to 7 years of experience in telecalling or sales will be preferred. Candidates must have completed at least the 12th grade and be ready to work full-time in our office.

PositionTelesales/Sales ExecutiveJob ResponsibilitiesGenerate sales for camera and surveillance products.Explain product features, pricing, and technical specifications toclients.Develop new business opportunities and maintain clientrelationships.Prepare quotations, invoices, and sales reports.Support online marketplace and B2B sales activities.Coordinate with warehouse and dispatch teams for order processing.Required SkillsGood communication and convincing skills.Knowledge of MS Excel, email drafting, and online sales platformsis preferred.Strong interpersonal and negotiation skills.Share me your CV at capitalplacement21@gmail.com9315507817

Position - Telecaller - No targetLocation Sector 48 GurgaonWorking days 6 DayWorking timing - 10:00 - 6:30 PMIndustry - Real EstateKey ResponsibilitiesMake outbound calls to prospective customers from company-provided leads.Explain project details and address customer queries.Generate qualified leads and schedule site visits for the sales team.Follow up with interested customers to maintain engagement.Maintain accurate records of customer interactions in the CRM.Requirements1+ years of experience as a TelecallerExcellent communication and interpersonal skills.Strong persuasion and negotiation abilities.Basic knowledge of CRM software and MS Office.Graduate or equivalent qualification preferred.SkillsStrong communication skillsCustomer handlingLead generationFollow-up and relationship managementTime managementSales orientation

Key Skills Required:Strong communication skills in Hindi & basic English.Experience in healthcare / dental / medical calling preferred.Comfortable handling WhatsApp panel / chat support tools.Riya Mishra 8370014003Patient, polite, and customer-focused approach.Ability to multitask between calls and chat support.______________Preferred Candidate Profile:Female candidate with minimum 2 years of telecalling experience.Prior experience calling patients or doctors will be an added advantage.Should be comfortable with office-based work

We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. Key Responsibilities:- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.Required Skills and Expectations:- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.

We are seeking a dedicated Tele Caller to join our team in Sector 2. This role is ideal for individuals who have excellent communication skills and a passion for customer service, whether you are just starting your career or have a bit of experience.Key Responsibilities:- Make Outbound Calls: You will be responsible for reaching out to potential customers, introducing our services, and gathering information to help meet their needs.- Manage Customer Queries: Address any questions or concerns from customers effectively, ensuring they feel heard and valued.- Maintain Accurate Records: Keep detailed records of calls made, customer interactions, and follow-up actions in our database to track progress and results.- Follow Up Leads: Revisit previous leads to nurture relationships and inform them about new services or offers that may interest them.- Achieve Targets: Work towards meeting individual and team performance targets for calls and sales, contributing to the overall success of the team.Required Skills and Expectations:Candidates should possess strong verbal communication skills to convey information clearly and effectively. Good listening skills are crucial to understanding customer needs and providing relevant solutions. As a Tele Caller, you should be proficient in basic computer operations, including data entry and using CRM software. A positive attitude, patience, and the ability to handle rejection are essential for success in this role. Previous experience in a similar position is a plus, but not mandatory, as we are open to training candidates with a diploma who show a willingness to learn and grow.