We are looking for a Telecaller to join our team in Noida Sector 94. The ideal candidate should have 1 to 3 years of experience in telecalling and hold a graduate degree. This full-time position requires working from the office and involves direct communication with customers.
Key Responsibilities:
1. **Outbound Calls**: Make calls to potential and existing customers to provide information about our products and services, aiming to generate interest and support sales efforts.
2. **Customer Support**: Address customer inquiries and resolve any issues they may have, ensuring a positive experience and encouraging customer loyalty.
3. **Lead Generation**: Identify and qualify leads through effective questioning and listening techniques, helping to expand our customer base.
4. **Data Management**: Maintain accurate records of calls made, customer interactions, and feedback in the database, assisting the team in tracking performance and customer satisfaction.
5. **Collaboration**: Work closely with the sales team to share insights from customer interactions and contribute to strategies for improving outreach.
Required Skills and Expectations:
Candidates should possess clear and effective communication skills, both verbal and written, to engage with customers confidently. A strong understanding of customer service principles is essential. The ability to handle objections and remain persistent is crucial for success in this role. Candidates should be organized, detail-oriented, and adept at managing time effectively. Positive attitude and a proactive approach to problem-solving will be valued in our dynamic work environment.
Experience
1 - 3 Years
No. of Openings
10
Education
Graduate (B.A, B.C.A, B.B.A, B.Com)
Role
Telecaller
Industry Type
Real Estate / Property
Gender
[ Male / Female ]
Age Limit
18 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Astralis 21st Floor supernova noida sector 94