As a Tele Caller, you will be an essential part of our team, responsible for making calls to potential and existing customers. Your role will involve clear communication and effective problem-solving to meet customer needs.
Key Responsibilities:
- Outbound Calling: Initiate calls to prospective clients to promote products or services and generate interest.
- Customer Engagement: Build rapport with customers, addressing their needs and inquiries, ensuring a positive experience.
- Data Entry: Accurately record customer information and feedback during calls in our database to maintain accurate records.
- Follow-ups: Timely follow up with leads and clients to convert inquiries into sales and strengthen relationships.
- Feedback Collection: Gather insights from customers regarding their experiences and suggestions to improve services.
- Collaborate with Team: Work closely with other team members to achieve sales targets and share valuable customer insights.
Required Skills and Expectations:
- A diploma in any field is mandatory, ensuring a basic level of education.
- Candidates should have 1 to 4 years of experience in telecalling or a related field, showcasing their capability in handling calls professionally.
- Effective verbal communication skills are essential to convey information clearly and persuasively.
- Strong listening skills will help understand customer needs and provide appropriate solutions.
- A proactive attitude and ability to work independently while being part of a team are crucial for success.
- Familiarity with customer relationship management (CRM) software is a plus but not mandatory.
This role requires dedication and the ability to work from the office in Sector 2, primarily dealing with customers over the phone.
Experience
1 - 4 Years
No. of Openings
1
Education
Diploma
Role
Tele Caller
Industry Type
Automobile / Auto Ancillaries
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
c-108, c block, noida sector 2