We are seeking a dedicated Tele Caller to join our team in Sector 2. This role is ideal for individuals who have excellent communication skills and a passion for customer service, whether you are just starting your career or have a bit of experience.
**Key Responsibilities:**
- **Make Outbound Calls:** You will be responsible for reaching out to potential customers, introducing our services, and gathering information to help meet their needs.
- **Manage Customer Queries:** Address any questions or concerns from customers effectively, ensuring they feel heard and valued.
- **Maintain Accurate Records:** Keep detailed records of calls made, customer interactions, and follow-up actions in our database to track progress and results.
- **Follow Up Leads:** Revisit previous leads to nurture relationships and inform them about new services or offers that may interest them.
- **Achieve Targets:** Work towards meeting individual and team performance targets for calls and sales, contributing to the overall success of the team.
**Required Skills and Expectations:**
Candidates should possess strong verbal communication skills to convey information clearly and effectively. Good listening skills are crucial to understanding customer needs and providing relevant solutions. As a Tele Caller, you should be proficient in basic computer operations, including data entry and using CRM software. A positive attitude, patience, and the ability to handle rejection are essential for success in this role. Previous experience in a similar position is a plus, but not mandatory, as we are open to training candidates with a diploma who show a willingness to learn and grow.
Experience
0 - 2 Years
No. of Openings
1
Education
Diploma
Role
Tele Caller
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
c-108, c block, noida sector 2